AZWAN ZAKWAN GHOZALI

Resposibilities: Outlet operations - Food & Beverages

1) Overall purpose job:

- Managed on new opening outlets and consult the new business for customers.

- Engaged with the contractors and vendors for renovation and raw materials supplies.

- Dealing with bankers on new opening account and terminals program.

- Performed on hiring staff for outlets.

- To prepare financial report and cash flow forecast to Director. - To perform accounting job to report to the Director.

- To ensure inventory check on daily basis.

- Handle the outlets in terms of marketing, customer servicing, products, purchasing and the operations.

- To survey new potential area for new business opportunities in Klang Valley.

2) Key Task:

- Engaged with the vendors from quotation, ordering, delivery and invoicing for payments

- To ensure the orders deliver on time to avoid any short of raw materials.

- Meeting with vendors for new products or training.

- To ensure all the invoices received and forwarded to Finance for payment purposes.

Medical Supply Services Executive

1) Overall purpose of the job:

- to manage the process from quotation to delivery of the Services in a timely manner to clients

- to ensure accurate and timely invoicing to client and capture of cost upon completion of delivery.

- to ensure effective and qualitative management of the company's asset under Medical Supply Services

2) Key Task:

- To manage timely delivery of the Medical Supply Services to clients which includes of the following:

a) Procurement process for clients.

b) Calibration services

c) Fleet Management

- Prepare PO to vendors for purchasing of items / equipment.

- to maintain accurate tracking processes for all orders and monitoring vendor/s service quality.

- to ensure all the supplier's invoices are complete for billing purposes to the clients.

- Services to ensure accurate capture of cost and timely invoicing to client upon complete delivery.

1) to perform Accounts Receivable workflow.

- to ensure that all invoices sent out to the clients.

- perform credit control and collection process.

- Follow up and resolve quickly on Account Receivable disputes issues with customer.

- Handle and attend enquiries, feedback and complaints by customer and the BDM. - closely work with Global Shared Service (OTC) for receipting and bank reconciliation.

- maintaining of AR collection in Excel template. - to monitor incoming payment in SCB via Direct Debit, bank in cheque, EFT.

2) to perform Accounts Payable workflow.

- double check the providers' invoices before proceed for payment.

- to perform vendor reconciliation for the top 5 providers.

- to ensure all the payment are required by DPO.

3) Cash Flow Management.

- to do forecast, estimate and actual payable and receivable.

- to ensure enough fund for payment according to DPO calculation.

- to manage fund transfer for Payment Statuotary

• Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
• Counseled debtors on payment options and arranged installment agreements.
• Worked in call center environment handling manual and automatically dialed outbound calls.
• Managed past due collection calls, skip tracing, outside collections agency coordination and litigation activities.
• To ensure timely collection of debts and legal recovery.
• Processed receipts payment made by customer via cheques, bank transfer and netting transfer.
• Generated report to Assistant Manager and Manager after month-end closing i.e Forecast, Shortfall, top 80 and Daily Call Report.
• Reviewed suspense accounts and circulate the unapplied cash to the local company for identification timely.
• Processed debit and credit notes related to trade.
• Generated monthly statement of accounts and submit the local company for dispatching to to the customer.
• Processed evaluation of general provision and write-off of bad debts

• Accounts Payable.
• Process invoices (PO, Non-PO, Upload, FX) - daily
• Process urgent request (mainly HR related) - daily
• Follow-up on invoices with issue – daily
• Assist Finance Analyst with new process implementations
• Assist in maintenance of Accounts Receivables general policies & procedures.
• Assist in monitoring performance measures/key performance indicators (KPIs).
• Ensure internal controls are adhered to Assist in addressing customer issues and requests Establish and maintain working relationship with OpCo where applicable
• Ad hoc tasks as and when required.
• Communicate with end market focals & vendors directly over the phone & via e-mail

1) Process accounts receivable workflow

2) Process receipts payment made by customer via bank transfer, negotiation of export bill, cheque and promissory notes and netting transfer etc.

3) Review suspense accounts and circulate the unapplied cash to the local company for identification timely.

4) Process debit and credit notes related to trade and process discounts and rebates.

5) Generate monthly statement of accounts and submit the local company for dispatching to the customer.

6) Process evaluation of general provision and write-offof bad debts

7) Initiate the dunning process and generate reminders for overdue accounts, calculate interest on overdue accounts.

8) Tactful in follow up with clients for collections and overdue payments.

9) To ensure timely collection of debts and legal recovery.

Responsibilities:

1) Inward and outward cheque returned

2) VSV3, verifying signatories of cheque's payor.

3) Handling complaint from customers.

4) Rejected payment for unpaid items