Committed Service Advisor with ability to manage customer inquiries, provide accurate advice and problem-solving skills for providing customers with best possible service.
Exposure gained:
service system : SAP, GDMS, Autoline, ElsaPro, Workshop Pro, CROSS.
other : Words, Excel, powerpoint.
Able to use diagnostic/scan tools (for pre-diagnose only) :-
- PDT 2000 : PROTON
- DIAGBOX : PEUGEOT
- IDS : FORD
- VAS6150D : VOLKSWAGEN
attended course at MRC Malaysia from 9th - 10th November 2023 for :
L1 working safely on hybrid & electric vehicle.
L2 hazard management for emergency & recovery personnel.
Certified service advisor, Proton Edar Sdn Bhd 2012