Azrinah Azman

• Managed daily import workflows, ensuring seamless operations and timely processing.
• Monitored and tracked vessel schedules for import documentation, facilitating timely clearance and delivery.
• Submitted customs declarations to ZB and K4 systems.
• Ensured all paperwork readiness before vessel arrival to prevent delays.
• Requested EDO release and arranged cargo release actions.
• Liaised with warehouses, shipping lines, consignees, and forwarding agents.
• Coordinated with account teams and customers to resolve refunds and short-billed invoices efficiently.
• Prepared payment vouchers, billing documents, and submitted e-invoices.
• Requested and sent invoices and arrival notices to stakeholders.
• Received overseas documents and keyed data into relevant systems.
• Handled incoming calls, emails, and correspondence with professionalism.
• Maintained and organised filing systems, records, and supporting documents.

Provided two months' notice to ensure a smooth transition for my responsibilities.

Received a monthly salary of RM3,320 for my role.

• Managed daily branch operations to keep service running smoothly.
• Entered customer data into systems to ensure reliable records.
• Handled customer enquiries via phone and face-to-face interactions.
• Welcomed visitors to ensure positive first impressions for the organisation.
• Monitored outlet supplies and placed orders to maintain stock availability.
• Checked customer order schedules to facilitate timely arrivals.
• Scanned each arrival and departure item to maintain correct stock records.
• Resolved item problems promptly to keep orders moving without delays.

• Managed incoming calls and email inquiries to efficiently support office operations.
• Completed document status forms to enhance tracking and management processes.
• Produced accurate title documents, ensuring thorough coverage of opening, setup, ordering, typing, photocopying, and packaging steps.

• Entered patient details and coded test information into laboratory system with accuracy and speed to ensure data integrity.
• Respond to data-entry queries promptly and provide professional support.
• Scanned, completed, and archived request forms and other paper records to maintain organised and accessible documentation.
• Documented and updated procedures in accordance with required standards to ensure compliance and clarity.
• Ensured callers were placed on hold to maintain efficient communication. and transfer calls to correct parties appropriately.