Azrin Azmi
Staff Driver
Kuala Selangor
Summary
Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries. Dedicated Courier enthusiastic about meeting all kinds of people and bringing experience in busy delivery and pickup settings. Knowledgeable in Kuala Selangor area. Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought.
Overview
16
16
years of professional experience
Work History
ATM Technician
Safeguard G4S
09.2008 - 04.2014
- Facilitated seamless cash replenishment process by collaborating effectively with third-party cash-in-transit providers.
- Maximized equipment longevity through proactive identification of potential problems during routine inspections before they led to major issues or outages.
- Contributed to customer satisfaction by promptly responding to service calls and resolving ATM issues.
Building Maintenance Technician
Pandan Court Appartment JMB
01.2015 - 06.2015
- Worked quickly on emergency requests in order to minimize disruptions to operations.
- Performed scheduled maintenance on electrical, plumbing, and HVAC systems.
- Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
- Carried out building updates such as painting surfaces, replacing fixtures, and reorganizing rooms.
Delivery Courier Driver
Ninja Van Malaysia
12.2015 - Current
- Delivered packages to customer doorsteps and business offices.
- Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
- Managed competing priorities under high-pressure conditions, consistently meeting or exceeding delivery goals and expectations.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Improved overall customer satisfaction rates by addressing inquiries promptly and resolving concerns in a professional manner.
- Tracked delivery status and updated customers for expected delivery time.
- Delivered goods and products to customer on time and in excellent condition.
Education
Electrical Equipment Installation And Repair
Institut Kemahiran Yayasan Selangor
Kuala Selangor, Selangor, Malaysia06-2006
Skills
Punctuality
Vehicle Maintenance
Effective Communication
Customer Satisfaction
Route Planning
Excellent driving skills
Time Management
Problem-Solving
Payment Collection
Sorting
Package handling
Delivery Management
Package pickup and delivery
Timeline
Delivery Courier Driver
Ninja Van Malaysia
12.2015 - Current
Building Maintenance Technician
Pandan Court Appartment JMB
01.2015 - 06.2015
ATM Technician
Safeguard G4S
09.2008 - 04.2014
Electrical Equipment Installation And Repair
Institut Kemahiran Yayasan Selangor
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