Summary
Overview
Work History
Education
Skills
Timeline
Generic
Azril Junaidi Zahari

Azril Junaidi Zahari

Head, Risk Management And Claims
08-02, Alpha Park Tower, Financial Park Labuan, 87000 FT Labuan

Summary

With over 29 years of professional experience, I possess a strong work ethic and a relentless pursuit of excellence. Throughout my career, I have refined my skills in diverse roles, constantly adapting to industry changes.


My dedication to delivering exceptional results has consistently surpassed expectations and positively impacted the organizations I have worked with. As a seasoned professional, I am now seeking new opportunities to utilize my extensive experience and expertise to drive growth and make a significant impact.

Overview

29
29
years of professional experience

Work History

HEAD, RISK MANAGEMENT AND CLAIMS

ENERGAS INSURANCE (L) LTD
12.2019 - Current
  • Company Overview: Hired by Petroliam Nasional Berhad (PETRONAS)- Seconded to ENERGAS (wholly owned by PETRONAS)
  • Administering and providing guidance to relevant risk management consulting role to ENERGAS in relation to new risks to be ventured including providing input for the Underwriting Guidelines.
  • Developing and establishing Risk Management Policy and updating policies that will reflect good governance.
  • Undertaking risk study in determining the viability of self-insuring identified PETRONAS assets or risks as well as analyzing risk exposures for programmes underwritten by ENERGAS and recommending risk mitigation measures for ENERGAS protection programmes.
  • Maintaining and managing structured credit assessment of Insurers and Reinsurers to manage the potential treat of Counterparty Credit Risk to ENERGAS; and continuously monitoring ENERGAS Insurers and Reinsurers Aggregation limit.
  • Developing and maintaining counterparty credit risk management policies and guidelines. Assess capacity, capability and performance of insurers and reinsurers. Monitoring aggregation risks of insurers and/or reinsurers and monitor insurer’s rating and financial stability.
  • Periodically analyzing the risk exposures to ENERGAS portfolio and recommending risk mitigation measures for implementation by coordinating, planning and participating in Insurance Risk Surveys.
  • Initiating and participating in risk insurance surveys at locations where ENERGAS participate to obtain the best risk mitigation measures possible.
  • Reviewing and following-up on risk recommendations coming out of risks surveys for all risks that ENERGAS participates.
  • Providing insights and review calculated 'Estimated maximum Loss (EML)'. The EML date to Underwriting Committee and ENERGAS management for better underwriting decision by ENERGAS.
  • Conduct and review the validity and credibility of the Estimated Maximum Loss (EML) scenarios and values.
  • Managing and administering all activities pertaining to ENERGAS insurance claims, starting from incident notification by insured assets until ENERGAS final settlement of claim payments and subrogation and/or recovery.
  • Maintaining Claims Provision database to monitor movement and/or adequacy of claims reserves, for monthly reporting to management and quarterly reporting to Quota Share and Stop Loss Reinsurers.
  • Provide analysis of claims data and lesson learnt to provide accurate Company’s situation to management and providing assistance by furnishing claim data required during audits, IBNR computation and rating agencies assessments.
  • On claim reporting, to oversee the development of the insurance claim management and providing regular update to ENERGAS upper management.
  • Strategize and manage claim recovery and subrogation process form ENERGAS perspective following notification of insurance claims from the assured and/or brokers.
  • Analyze the loss ratios for each line of business that ENERGAS participate and report the trending periodically to ENERGAS management for high level business plans and corrective actions.
  • Hired by Petroliam Nasional Berhad (PETRONAS)- Seconded to ENERGAS (wholly owned by PETRONAS)
  • A committee for the PETRONAS’ Digitalization for Insurance Department of PETRONAS.
  • Successfully achieved full compliance to the new law on MACC Act Section 17A for Energas.
  • Successfully proposed and obtained Board approval for the revision of the Energas Underwriting Committee.
  • Established ENERGAS Claims Reserving Policy in reducing volatility of the Incurred But Not Reported (“IBNR”).
  • Ensuring the employees of ENERGAS completed the e-learning on Legal Compliance Framework - Corruption Risk Assessment within stipulated timeframe.
  • Introduced the use of Claim Examination Form (“CEF”) for tracking and record keeping purposes for the claim’s payment for ENERGAS.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

LECTURER (Part-Time)

UNIVERSITI MALAYSIA PAHANG
01.2017 - Current
  • Deliver lectures, seminars and tutorials for Master and Undergraduate students on all business modules. Courses involved would be Master of Business Administration, Master of Safety, Health and Environment, Master of Project Management etc.

DEPUTY DIRECTOR

CHALLENGE GROUP INC
01.2019 - 12.2019
  • Performing overall operation of the Company in business development, market analysis and studies on Asian Region business.
  • Liaising closely with the Labuan Financial Services Authority (LFSA) for all matters related to insurance and insurance related businesses.
  • Liaising with clients and/or producers, insurers and reinsurance companies for the updated issues concerning insurances.
  • Establishing and strengthening networking with people and clients at various levels in developing long-term business relationships.
  • Performing market visit to clients, potential market clients within Malaysia and the Asian region.

VARIOUS POSITIONS (EXECUTIVE TO MIDDLE MANAGEMENT)

LABUAN REINSURANCE (L) LTD
01.1998 - 12.2018
  • Company Overview: Governed under the Labuan Financial Services Authority (Labuan FSA)
  • Manage claim facilitation by identifying service priorities, enhancing communication, and developing relationships with clients and reinsurers.
  • Develop and implement claims training programs for BMS operating and production units and clients.
  • Monitor legal developments and opinions, conduct research of relevant case law and maintain database of insurance and reinsurance resources.
  • Conduct timely and regular follow-up on claims meeting certain criteria.
  • Assist operations group with problem identification and resolution.
  • Travel to client and reinsurer offices as needed to support sales teams and BMS operating units.
  • Actively communicate with underwriting teams and team managers on issues including but not limited to - coverage disputes, problem markets, claim audits, major/unusual losses, collection issues and delinquent accounts.
  • Coordinate new client integration.
  • Evaluate reinsurance claims based on contract language, standard industry practices and legal precedent.
  • Work directly with senior level executives within ceding company and/or broker to resolve questions and issues that arise from these claims, as well as other internal departments to pursue outstanding claims recoverable in accordance with applicable reinsurance contract terms and conditions.
  • Monitor aging of outstanding ceded balances and initiates action to ensure payment on timely basis.
  • Responsible for special claims projects, RFPs, presentations and perform other additional duties as assigned.
  • Lead and direct international staff with claims processing and resolving issues while following best practices.
  • Governed under the Labuan Financial Services Authority (Labuan FSA)

LECTURER (Part-Time)

UNIVERSITI SELANGOR
01.2015 - 12.2017
  • Deliver lectures, seminars and tutorials for Master and Undergraduate students on all business modules.

EXECUTIVE OFFICER

ETIQA INSURANCE
01.1996 - 12.1998
  • Assisting the Senior Manager, Claims in handling the day-to-day of insurance claims, domestically and specifically for general motor claims, knock-for-knock agreement and those involving litigation matters.
  • Apart from motor claims, I was also involved on claims pertaining to Marine and all miscellaneous classes of business.

Education

Ph.D. - International Business

University Malaysia Sabah
Labuan
04.2001 -

Associateship in Insurance - Insurance And Risk Management

Asian Insurance Institute
Kuala Lumpur, Malaysia
04.2001 -

Master in Occupational Safety And Health - Occupational Health And Safety

Universiti Selangor
Selangor
04.2001 -

Certificate in Insurance - Insurance

Malaysian Insurance Institute
Kuala Lumpur
04.2001 -

Master of Business Administration (MBA) - Business Administration

University Teknologi MARA
Shah Alam
04.2001 -

Bachelor of Laws (LL.B) Hons - Law

Staffordshire University
United Kingdom
04.2001 -

Skills

PhD candidate in business administration

Azril possesses multiple skills covering the area of management, marketing enhancement as well as business development Resourceful and knowledgeable about the international offshore specializing in insurance and/or insurance related business

Well-versed in the local and overseas insurance and reinsurance market A known person in the local broking market as being both an insurer and the reinsurer

Azril has an outgoing personality offering superb customer service proficiency and passion for exceeding sales goals

A result-oriented professional

Azril is also been appointed as the advisory panel for MSc (Master in Science, Information Technology) programme in Universiti Malaysia Sabah Labuan campus (UMSKAL) for 2018-2019, and reappointed for the year 2020-2021

Timeline

HEAD, RISK MANAGEMENT AND CLAIMS

ENERGAS INSURANCE (L) LTD
12.2019 - Current

DEPUTY DIRECTOR

CHALLENGE GROUP INC
01.2019 - 12.2019

LECTURER (Part-Time)

UNIVERSITI MALAYSIA PAHANG
01.2017 - Current

LECTURER (Part-Time)

UNIVERSITI SELANGOR
01.2015 - 12.2017

Ph.D. - International Business

University Malaysia Sabah
04.2001 -

Associateship in Insurance - Insurance And Risk Management

Asian Insurance Institute
04.2001 -

Master in Occupational Safety And Health - Occupational Health And Safety

Universiti Selangor
04.2001 -

Certificate in Insurance - Insurance

Malaysian Insurance Institute
04.2001 -

Master of Business Administration (MBA) - Business Administration

University Teknologi MARA
04.2001 -

Bachelor of Laws (LL.B) Hons - Law

Staffordshire University
04.2001 -

VARIOUS POSITIONS (EXECUTIVE TO MIDDLE MANAGEMENT)

LABUAN REINSURANCE (L) LTD
01.1998 - 12.2018

EXECUTIVE OFFICER

ETIQA INSURANCE
01.1996 - 12.1998

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Azril Junaidi ZahariHead, Risk Management And Claims