Azni Ismail
ASSISTANT HR MANAGER
Rawang, Selangor
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
25
25
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Assistant HR Manager
Rotiboy Bakeshoppe Sdn Bhd
01.2023 - Current
- Responsible for the HR functions of the entire organization
- Responsible for planning, directing, and administering all aspects of human resources including but not limited to, talent acquisition, employee relations, corporate culture and organization development, career planning and development, performance appraisal, compensation and benefits, communication, and employee services
- Assist the Senior HR Manager to lead and manage the human resources activities according to the organization's values, culture, and alignment with the strategy and business plan
- Oversee and manage all activities related to the timely preparation of payroll
- Ensure effective implementation of human resources practices for all departments and functions by the organization's policies and procedures, HR guidelines, and federal and state laws
- Collaborated with senior management to create competitive compensation packages, attracting top talent to the company.
- Served as a liaison between employees and management, addressing concerns and resolving conflicts promptly.
- Assisted in conducting internal investigations related to harassment or discrimination claims, ensuring proper resolution according to established guidelines.
- Implemented HR policies and procedures that complied with legal requirements while supporting organizational objectives.
- Facilitated performance review processes, providing constructive feedback and assisting employees in setting attainable goals for professional growth.
- Assisted in the development of comprehensive training programs, leading to higher employee skill levels and job satisfaction.
- Provided coaching services for managers seeking guidance on leadership techniques or employee relations issues.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Conducted thorough exit interviews to identify areas for improvement within the organization.
Senior Payroll Executive
Rotiboy Bakeshoppe Sdn Bhd
07.2011 - 12.2022
- Mentored junior HR professionals in developing their skills, providing guidance on best practices based on extensive industry experience.
- Completed payroll accurately and timely to meet employee expectations.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Reduced errors in payroll calculations for accurate and timely employee payments.
- Led the successful transition from a manual to an automated payroll system without any disruptions or delays in employee payments or reporting requirements.
- Updated employee files with new details such as changes in address or salary levels.
- Tracked employee vacation, sick and personal time.
- Processed timecards and payroll data for team of employees.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Coordinated resolution of payroll discrepancies.
- Reconciled payroll discrepancies and responded to inquiries from employees.
- Developed and implemented payroll procedures to streamline workflow.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Processed manual checks for employees in accordance with company policies.
- Implemented policies and procedures to ensure a safe work environment, preventing workplace accidents and promoting overall employee wellbeing.
- Prepares employees for assignments by establishing and conducting orientation and training programs
- Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures
- Maintains human resource staff by recruiting, selecting, orienting, and training employees
- Oversee general office administration, such as managing office supplies, equipment, and maintenance
- Contributed to positive workplace culture as an approachable and responsive point of contact for employees seeking advice or support.
- Completed detailed workforce analytics reports that guided decision-making related to staffing needs or potential areas of improvement.
- Developed comprehensive onboarding programs to ensure new hires were set up for success in their roles from day one.
- Ensured compliance with labor laws and regulations by staying abreast of current legislation and updating company policies accordingly.
- Directed hiring and onboarding programs for new employees.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Structured compensation and benefits according to market conditions and budget demands.
- Distributed employee engagement surveys to identify areas of improvement.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Instructed senior leaders on appropriate employee corrective steps.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Conducted regular audits of payroll records to identify discrepancies and ensure accuracy.
Supervisor HR Operations
Tan Chong Motor Assemblies Sdn Bhd
08.2010 - 06.2011
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Collected, arranged, and input information into database system.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Devised and implemented processes and procedures to streamline operations.
- Evaluated staff performance and provided coaching to address inefficiencies.
Secretary Cum Senior HR Executive
Adabi Consumer Industries Sdn Bhd
01.2000 - 07.2010
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Contributed to team morale by organizing staff welfare activities, leading to improvement in workplace satisfaction.
- Streamlined communication processes, resulting in faster response times to internal queries.
- Established administrative work procedures to track staff's daily tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Mentored junior HR professionals in developing their skills, providing guidance on best practices based on extensive industry experience.
- Improved employee engagement levels through regular feedback sessions, recognition programs, and opportunities for professional development.
- Implemented policies and procedures to ensure a safe work environment, preventing workplace accidents and promoting overall employee wellbeing.
- Managed challenging employee relations scenarios with diplomacy, effectively resolving conflicts while preserving relationships within the organization.
- Ensured compliance with labor laws and regulations by staying abreast of current legislation and updating company policies accordingly.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Educated employees on company policy and kept employee handbook current.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Instructed senior leaders on appropriate employee corrective steps.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Education
Diploma Human Resources Management
University Of Malaya
Kuala Lumpur, Malaysia 04.2001 -
Skills
Problem Solving
Training
- Secretarial Development Programme
- English Programme
- Comprehensive Compensation Strategy
- Employment Act 1955
- Misconduct & Domestic Inquiry
- Law At Work
- Business & Report Writing Program
- Internal Auditor
- I-Payroll System
- Pertolongan Cemas Asas Dan CPR
- Important Industrial & Higher Court Decisions of 2022
- Intermediate Excel Training
- The Employers and Employees' Income Tax Responsibilities
- Safety Health Officer
- Malaysia HR Forum
References
- Shahida Zubir, HR Manager at Adabi Consumer, +6012 711 363
- Pakeyavate S Raju, Senior Manager HR at Rotiboy, +6012 630 0675, pakeya77@hotmail.com
Certification
Strategic Manager
Timeline
Strategic Manager
07-2024
Safety Health Officer (SHO)
05-2024
Assistant HR Manager
Rotiboy Bakeshoppe Sdn Bhd
01.2023 - Current
Professional in Payroll Administration
07-2021
First Aider Competent Person
12-2018
Senior Payroll Executive
Rotiboy Bakeshoppe Sdn Bhd
07.2011 - 12.2022
Supervisor HR Operations
Tan Chong Motor Assemblies Sdn Bhd
08.2010 - 06.2011
Secretarial Development
01-2008
Diploma Human Resources Management
University Of Malaya
04.2001 -
Secretary Cum Senior HR Executive
Adabi Consumer Industries Sdn Bhd
01.2000 - 07.2010
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