Azmil Imran Bin Azleesham
Senior Retail Associate
Selangor,Batu Caves
Summary
Dynamic Senior Retail Associate with a proven track record at Under Armour, consistently exceeding sales targets and enhancing customer engagement through effective upselling strategies. Skilled in stock replenishment and visual merchandising, I foster strong customer relationships, driving brand loyalty and repeat business. Passionate about fashion trends and dedicated to delivering exceptional service.
Overview
5
5
years of professional experience
Work History
Senior Retail Associate
Under Armour
02.2021 - Current
- Achieved and exceeded monthly sales targets set by the company.
- Increased Average Transaction Value (ATV) through upselling and cross-selling techniques.
- Managed stock movement and ensured inventory records were updated accurately.
- Maintained store cleanliness and organization in accordance with company SOPs.
- Handled stock receiving, price tagging, and replenishment of merchandise
- Processed cash, debit/credit card, and e-wallet transactions accurately.
- Performed daily cash counting and prepared end-of-day closing reports.
- Ensured cash balance matched POS system records.
- Prepared daily cash deposits for bank submission.
- Arranged products according to company visual merchandising guidelines.
- Ensured promotional materials and signage were displayed clearly and attractively.
- Updated product displays based on seasonal themes and sales campaigns.
- Maintained cleanliness and visual appeal of display areas.
- Delivered friendly and professional customer service at all times.
- Assisted customers with product selection and provided suitable recommendations.
- Handled customer inquiries and complaints efficiently and professionally.
- Built strong customer relationships to encourage repeat business and brand loyalty.
Skills
Store operations
Stock replenishment
Customer engagement
Scheduling coordination
Fashion trends awareness
Sales promotions
Cross-selling strategies
Teamwork
Timeline
Senior Retail Associate
Under Armour
02.2021 - Current