Summary
Overview
Work History
Education
Skills
Timeline
Generic

Azmi Borhan

Nilai, Negeri Sembilan

Summary

Dynamic Senior Executive at Jelas Puri Sdn Bhd, recognized for enhancing customer satisfaction and driving cost reductions through innovative solutions. Expert in operational management and team building, I excel in cross-functional collaboration, consistently achieving project objectives while fostering a productive workplace environment. Committed to continuous improvement and effective communication.

Overview

13
13
years of professional experience

Work History

Senior Executive

Jelas Puri Sdn Bhd - Paradigm Mall PJ
Petaling Jaya, Selangor, Malaysia
01.2023 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Achieved cost-savings by developing functional solutions to problems.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Maintained updated knowledge through continuing education and advanced training.
  • Worked effectively in team environments to make the workplace more productive.

Executive

Segi Astana Sdn Bhd - Gateway@KLIA@
Sepang, Selangor, Malaysia
01.2014 - 12.2022
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Maintained updated knowledge through continuing education and advanced training.
  • Updated and maintained databases with current information.
  • Worked with cross-functional teams to achieve goals.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Worked effectively in team environments to make the workplace more productive.

Parking Attendant

SCP Parking Sdn Bhd
Petaling Jaya, Selangor, Malaysia
07.2012 - 06.2013
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Operated equipment and machinery according to safety guidelines.
  • Completed day-to-day duties accurately and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Maintained updated knowledge through continuing education and advanced training.
  • Updated and maintained databases with current information.
  • Recognized by management for providing exceptional customer service.
  • Worked effectively in team environments to make the workplace more productive.

Education

STPM - Business Studies

SMK Seri Kampar
Kampar, Perak
12-2005

SPM - Mechanical Engineering

SMT Kerian
Bagan Serai, Perak
12-2003

Skills

  • Customer service
  • Regulatory compliance
  • Inventory management
  • Team building
  • Cross-functional collaboration
  • Cost reduction
  • Conflict resolution
  • Performance improvement
  • Effective communication
  • Procedure implementation
  • Administrative support
  • Operational management
  • Revenue generation
  • Human resources management
  • Cross-functional team coordination
  • Operations management

Timeline

Senior Executive

Jelas Puri Sdn Bhd - Paradigm Mall PJ
01.2023 - Current

Executive

Segi Astana Sdn Bhd - Gateway@KLIA@
01.2014 - 12.2022

Parking Attendant

SCP Parking Sdn Bhd
07.2012 - 06.2013

STPM - Business Studies

SMK Seri Kampar

SPM - Mechanical Engineering

SMT Kerian

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Azmi Borhan