Azmi Masuwai
Sales Manager, Sime Darby Property Bhd ( Serenia City Sales Gallery)
Sepang,10
Summary
Accomplished Sales Manager with a proven track record at Sime Darby Property Bhd, enhancing client satisfaction and increasing sales revenue through strategic planning and relationship management. Skilled in Sales Planning and Motivational Skills, I've led teams to exceed sales targets by fostering strong customer relationships and implementing effective sales strategies. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales Manager position. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
Work History
Sales Manager, Property Sales
Sime Darby Property Bhd
07.2022 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent follow ups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular weekly sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth. Target min digital leads by 50 leads weekly to secure appointments and show units visit to improve weekly sales
- Attended industry events and conventions to expand sales opportunities.
- Spearheaded launch of new products, conducting market research and guiding development team on customer needs.
Senior Sales Executive, Property Sales
Sime Darby Property Bhd
07.2020 - 06.2022
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
- Facilitated relationships with target prospects/repeat buyers to buy more upcoming launches
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
Sales Executive, Property Sales
Sime Darby Property Berhad
01.2016 - 06.2019
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Created awareness and promoting industrial products such as industrial lots, factories and shop offices
Sales Consultant, Marketing & Sales (Property)
Sime Darby Property Bhd
08.2007 - 12.2015
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
Sales Executive, Property Sales
Negara Properties Bhd
08.2003 - 07.2007
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Education
No Degree - Diploma in Mechanical Engineering (Manufacturing)
Mara Institute of Technology
Shah Alam, Selangor, Malaysia 04.2001 -
Skills
Sales Planning
Client Relationship Management
Sales Reporting
Staff Management
Sales Tracking
Sales operation
Lead Generation
Sales team training
Performance Management
Product Knowledge
Revenue Forecasting
KPI Tracking
Goals and performance
Sales process
Sales Presentations
Salesforce
Rapport and relationship building
Promotional sales events
Accomplishments
- Promoted to Sales Manager after more than 10 years successful years in the sales department.
- Won selected sales team to receive a trip to Battersea London in 2019
- Achieved KPI Rating 4 for 2023,2022 and 2021
- As of August 2024, Sales Team has achieved Sales Target for FY 2024
Languages
Malay, English
Native language
Malay
Proficient
C2
English
Advanced
C1
Reading and Traveling
Like to travel and enjoy being away from home for short period of time. I have been doing for last 10-15 years. Enjoyed local and oversea destinations. My last trip was Osaka back in March 2024. It was our second visit. Enjoy being with family and enjoy the trip immensely together
I read various of books from educational, fictional and religious. Learn new things and reading experiences from author all over the world. My last book was Control Your Mind and Master Your Feelings. Two manuscripts how we should look outside world to find the roots of our problems and how we can overcome most of the problems by discover the best and most efficient way to control your thoughts and master your feelings
Timeline
Sales Manager, Property Sales
Sime Darby Property Bhd
07.2022 - Current
Senior Sales Executive, Property Sales
Sime Darby Property Bhd
07.2020 - 06.2022
Sales Executive, Property Sales
Sime Darby Property Berhad
01.2016 - 06.2019
Sales Consultant, Marketing & Sales (Property)
Sime Darby Property Bhd
08.2007 - 12.2015
Sales Executive, Property Sales
Negara Properties Bhd
08.2003 - 07.2007
No Degree - Diploma in Mechanical Engineering (Manufacturing)
Mara Institute of Technology
04.2001 -
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