Azmahnorani Mat Jusoh

Meet monthly sales target by designing and implementing targeted marketing strategies.

Prepare sales report and forecast monthly sales.

Present and pitch products and services to the clients (individuals, businesses and government organisations).

Meet customer needs.

Planning and organizing daily work schedule to call on existing or potential sales.

Maintaining customer relationships, tracking sales data and creating performance report.

• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Performed statistical analyses to gather data for operational and forecast team needs.
• Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
• Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
• Completed point of sale opening and closing procedures.
• Protected store from loss or theft by setting and enforcing clear security policies.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
• Coached sales associates on product knowledge by using wide variety of training tools.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
• Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
• Introduced new methods, practices and systems to reduce turnaround time.
• Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
• Prepared annual budgets with controls to prevent overages.
• Managed inventory control, cash control and store opening and closing procedures.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Supervised guests at front counter, answering questions regarding products.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Evaluated suppliers to maintain cost controls and improve operations.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
• Rotated merchandise and displays to feature new products and promotions.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.