Experienced with HR management, recruitment, and employee relations. Utilizes strategic planning to enhance organizational performance and staff development. Track record of building cohesive teams and improving employee satisfaction.
Maintain employee personal files – both hard copies and online copies.
Managed payroll administration, ensuring timely and accurate salary disbursements to all employees.
Participated in talent acquisition initiatives, effectively filling open positions with qualified candidates in a timely manner.
Established strong relationships between management teams across departments through effective communication channels and routine meetings.
Conducted exit interviews with departing employees to identify areas for improvement and obtain insights into overall employee experiences within the organization.
Created employee satisfaction surveys to gather feedback on workplace policies, procedures, and culture for continual improvement purposes.
Supported executive leadership during periods of organizational change by providing guidance related to workforce restructuring efforts.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Export Executive - Shipping
BIO BFB TECH (M) SDN BHD
10.2021 - 11.2022
Closely supervise/monitor the productivity capacity in order to make sure that goals/targets are reached
Resolve all shipping-related issues that may arise in the company
Manage shipping personnel
Serve as a point of contact between management, shipping clients, and carriers
Documenting processes and reporting to management as required
Identify shipping problems and quickly execute fixes
Verify all counts, quantities and descriptions of materials being shipped and received
Prioritizes and assigns work, monitors safety, quality and quantity of the work performed
Monitoring container system and booking confirmation
Liaise with Hauliers for planning empty container and laden
To ensure container gate in before closing time to avoid special service request (SSR) charges
Liases with International Trading Documents including LC Shipments
Processing of export documents (invoice, bill of ladings, packing list, certificate of origin, certificate of analysis) compliance with Letter of Credit (LC)
Enhanced customer satisfaction by streamlining communication channels and improving response times.
Administrative Assistant
SUZUKACOAT (M) SDN BHD
Klang, Selangor, Malaysia
01.2011 - 08.2016
Manage work permit application, renewal and cancellation process