Azlina Ali

• Manage full spectrum of HR functions including recruitment, onboarding, payroll support, leave tracking, and employee records.
• Coordinate administrative processes such as office supplies, staff attendance, and document management.
• Assist in compliance with labor law requirements and company policies.
• Liaise with departments and management to support HR initiatives and resolve employee queries.
• Strengthen internal communications through organized filing systems and efficient correspondence.

• Maintained accurate stock levels using the Murho system for inbound and outbound inventory.
• Prepared weekly and monthly PSI (Product, Stock, Inventory) reports for multiple brands including Ecovacs, Tineco, Dibea, and Usmile in China.
• Ensured timely updates of inventory records and reconciled discrepancies through detailed tracking and coordination.
• Generated monthly service reports for Malaysia and Singapore operations.
• Collaborated closely with warehouse and sales teams to streamline stock movements and reporting efficiency.

Operated an independent personal shopping service for home furniture, specializing in sourcing products via Instagram for clients across Borneo.
Managed end-to-end operations including client consultations, product selection, order processing, and after-sales service.
Coordinated with Johor-based forwarding agents to arrange bulk shipments via sea freight to East Malaysia, ensuring timely and cost-effective delivery.
Handled all aspects of logistics, including customs documentation, shipment tracking, and coordination with clients upon delivery.
Built and maintained a loyal customer base through responsive communication, product knowledge, and personalized service.

• Administered full HR operational support including payroll, EPF, and PCB ensuring accurate compliance and timely payments.
• Coordinated procurement processes, office maintenance, and managed service contracts to ensure seamless daily operations.
• Enhanced cross-border reporting by delivering detailed monthly operational updates directly to the Singapore HQ.
• Strengthened customer engagement by liaising with clients for after-sales service, contributing to improved client satisfaction.
• Created quotation and invoice systems that improved response time and billing accuracy.
• Streamlined travel arrangements for local and overseas staff, including flights and accommodation.
• Skills Gained: Cross-border communication, multitasking under pressure, vendor negotiation, administrative leadership and event coordination.

• Oversaw staff housing operations, including rental agreements, utilities, and maintenance, ensuring proper accommodation standards.
• Managed corporate insurance matters, ensuring accurate monthly deductions and smooth claim processes for staff and dependents.
• Supported expatriates’ onboarding, accommodation, and mobility needs, contributing to positive relocation experiences.
• Coordinated staff events and in-house training programs to boost morale and development.
• Monitored vendor contracts and processed payments with Finance to ensure smooth service delivery.
• Skills Gained: HR compliance, vendor contract management, expatriate handling, employee engagement.

• Proactively managed delinquent accounts and implemented follow-up strategies, resulting in consistent achievement of collection targets.
• Issued reminders and demand letters, minimizing overdue balances while maintaining positive customer rapport.
• Maintained accurate call cycle records and performance logs to support KPI reporting.
• Skills Gained: Debt recovery, communication under pressure, client negotiation, time-sensitive task management.

• Supported project documentation processes, preparing payment vouchers and tracking expenses for site operations.
• Assisted with final client documentation and maintained an organized filing system.
• Arranged supply orders and managed office inventory to support smooth project execution.
• Skills Gained: Document control, field office coordination, project admin support.

• Managed RFQ sourcing, vendor engagement, and quotation evaluation for procurement processes.
• Supported Sales Engineers by researching international vendors, enhancing procurement efficiency.
• Coordinated travel and meeting arrangements, improving scheduling and cost-efficiency.
• Skills Gained: Procurement administration, international sourcing, meeting coordination.