Azleen Pishal
Executive Sales & Marketing
Selayang
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
25
25
years of professional experience
2
2
Languages
Work History
Executive Sales & Marketing
FGV TRANSPORT SERVICES SDN BHD
04.2024 - Current
- Responsible for developing and maintaining strong relationships with key client for IFF market
- To seek new business opportunities, price negotiations to drive revenue growth and profitability
- To conduct market research and competitive analysis to identify potentials clients and industry trends
- Attend industry events and networking functions to build relationships and generate leads
- Prepare and deliver sales presentations to HOD and proposals to existing / new client
- Monitoring key performance indicators (KPIs) and track sales quota / performances
- Cooperate with internal teams (Operations. Logistics. Finance) to ensure smooth execution of client shipments
- Industry: Logistics and Transportation FGV Group
- Specialization: Account Manager Sales & Marketing
- Position Level: Senior
- Monthly Salary: MYR 6,030
- CURRENT PROJECT MANAGEABLE
- Handling Key Account Government Tender
- MINDEF - DBKL
- PDRM - MOE
- APPM - KKM
- MARA - TOURISM
Executive – Service Support Delivery and Relationship Management (SDM)
FGV PRODATA SYSTEM SDN BHD
02.2023 - 03.2024
- Managed and accountable for the implementation and management of the Service Level (SLA) Management
- To analyst new client requirement and identify impacts on the existing requirements and systems
- To provide sustaining support for applications to ensure minimum interruption to the service level
- To Investigate production incidents including problem analysis, cause identification and solution implementation
- Work as member of a development and support team and participates in system development
- To owner of the Incident, Request and Change processes, ensuring high levels of performance
- To continue service improvement that relates to the customer specific support requirement and assessing customer feedback and using your creativity to establish, improve, and refine services.
- Industry: Consulting (IT, Science, Engineering & Technical)
- Specialization: Sales - Engineering/Technical/IT
- Role: Service Support/Sales Executive/Account Manager
- Position Level: Senior Executive
- Monthly Salary: MYR 5,885
- CURRENT PROJECT MANAGEABLE
- LEMBAGA HASIL DALAM NEGERI (LHDN)
- Penyelenggaraan Sistem Komunikasi Bersepadu Pusat Khidmat Pelanggan (Contact Centre) Dan Pembangunan Sistem Customer Relationship Mangement (CRM)
- Project value : RM11,747,034Mil
- BINTULU PORT BERHAD (SARAWAK)
- IBMS V2.0 Maintenance Systems
- Project value : RM500k
Account Manager
FGV Group of companies
01.2019 - 01.2023
- Handling and managing project pertaining of Plantation Management Systems and products
- COMPETENCIES
- Business acumen
- Relationship building & networking Managerial ability
- Good communication & listening skills
- Problem solving & decision making skills
- Negotiation skills
- Dealing with trouble
- KEY CHALLENGES
- Increase revenue by generating sales from new and existing client
- To handle corporate and major clients
- PARAMETERS FOR SUCCESS / DIMENSIONS
- Managing Unit efficiency & productivity
- Ensuring compliance to all processes as per SLA
- ACHIEVEMENT YEAR 2019-2023
- PRODATA IP’s
- Bintulu Port Berhad
- Bulking Systems Tender Value RM1.1mil
- Disaster Recovery Tender Value RM496,784
- Plantation Systems
- FGV Agri Sdn Bhd – Plantation Solutions Total Value RM5mil
- FGV Plantation Industries (M) Sdn Bhd – Plantation Solutions Total Value RM1.7mil
- FGV Management Unit (FMU) – Smart Building Management Total Value RM90k
- PUP Estates – Plantation Solutions Total Value RM500k
Account Manager (External Business)
01.2014 - 01.2018
- Plan and implement a sales activities and process to achieve allocated sales quota in the business sector (Public & Private sector -External business) assigned by management
- To develop opportunities/ prospects and maintain existing business to achieve assigned revenue targets
- Source and develop new customers by prospecting and creating new business opportunities to meet assigned sales target
- Develop, establish and maintain profitable relationship with existing customers and ensure timely collection of revenue
- Meet sales targets/ quotas and accomplish sales target to maximize profitability
- Resolves customer complaints immediately by investigating problem; developing solution preparing reports and making recommendations to management
- Prepare variety of status reports include activities, closing, follow up and adherence to goals
- Accountable to identify suitable solution products to fulfil customer needs and customer satisfactions
- Identifying new product and market opportunities
- Assisting to identify the opportunities for upcoming products and developments
- Ensuring the confidentiality and security of company’s data and information by adhering to the company’s security policies
- To carry out any additional tasks or assignments that is relevant to the job designation
- ACHIEVEMENT YEAR 2014-2018
- Account Manager of Public Sector
- Closed Deal Tender : UPM Serdang & UPM Bintulu Sarawak
- Manage Services Tender Value RM4.5mil
- Closed Deal Tender : DBKL
- RFID for DBKL Library Tender Value RM1.2mil
- Closed Deal Tender : Kementerian Kesihatan Malaysia
- Manage Services & Server Maintenance - Tender Value RM3.5mil
- Account Manager of GLC Sector
- Manage Services for TNB – PC Leasing Value RM15mil
- Account Manager Of Defense
- PDRM, MIndef, JPN, Kastam
- Close Deal Tender : PDRM
- PC Leasing 6mil
COMMERCIALISATION MANAGER
UKM TECHNOLOGY SDN BHD
01.2012 - 03.2014
- Manage commercialization projects, from the point of disclosure from the Researchers to the end of the commercialization process
- Manage funding. Ensure milestones are executed timely, within budget and in accordance to the requirements and corporate governance
- Manage licensing negotiations and potential spin off companies from the University
- Manage fund raising and prepare Business Plans for submission to the relevant agencies and venture capitals e.g. Malaysian Biotech Corp, MDeC (Multimedia Development Corporation) and MTDC (Malaysian Technology Development Corporation)
- Perform market research and market/industry engagement for Intellectual Property (IP) evaluations, fund applications and business plan presentations
- Networking for business development and expansion from negotiation stage to manufacturing development
- Liase and maintain positive relationships with researchers, industries, funding and government agencies
- Preparing achievement and progress reports to the Management
- Industry: R&D
- Specialization: Sales - Corporate
- Role: Management
- Position Level: Manager
- Monthly Salary: MYR 4,000
- Achievement at UKMTech Sdn Bhd
- Manage to get PRGS Fund RM220,000 for BUSANA CAD Projects by Faculty Malay Culture
- Manage to get PRGS Fund RM160,000 for ENTRAP Projects by Faculty Engineering Material - Manage to get Innovation Fund RM91,000 for OFHR Projects by Faculty Engineering Electrical
- Manage to get Innovation Fund RM44,450 for ENTRAP Projects by Faculty Engineering Material
- Manage to get Innovation Fund RM33,000 for SEAWEED Projects by Faculty Science & Technology
- Manage to get Innovation Fund RM60,000 for CHLORELLA ALGAE Projects by Faculty Biotechnology
- Manage to get Innovation Fund RM60,000 for NATA DE COCO Projects by Faculty Pharmacy
ASSISTANT MANAGER
ORIENTAL NICHINAN DESIGN ENGINEERING SDN BHD
11.2007 - 12.2011
- Involve in Prototyping and Design Model industry.
- Lead of Prototype team project hands on and servicing existing major customer such PROTON, PERODUA, TELEKOM R&D, MIMOS BERHAD, SONY, PANASONIC, SHARP ROXY, HITACHI
- Handling of Project Meeting for project awarded in Automotive and Electronics Sector.
- Developing new customer by preparing company proposal and presentation.
- Monitoring Local Supplier's and Overseas Supplier's (outsource option project) - Quotation (RFQ) preparation and price review of submission/awarded project.
- Deal price negotiation with customer
- Do the project discussion and forecast project informations
- Coordinate with project operation and production team for planning lead time, process flows and on time delivery to meet customer expectations (Q.C.D.S)
- Tracking on monthly sales report and other related to Project and Marketing tasks.
- Update on Market Shares for existing and others market potential.
- Industry: R&D
- Specialization: Engineering - Industrial
- Role: Industrial/Production Engineer
- Position Level: Senior Executive
- Monthly Salary: MYR 3,350
SALES SPECIALIST
MALAYSIA MILK SDN. BHD.
11.2005 - 11.2007
- Company Overview: (Milk Drink Manufactured - MARIGOLD / VITAGEN)
- A position in the manufacture factory with focus on sales and customer relations - Develop sales territory and built strong customer relationship within a highly competitive environment through networking and incentive programs.
- Make appointment with new customer to become Home Delivery Distributors for selling VITAGEN to end user.
- Assisted with supervision job including training to new distributors
- Finalized sales report every month to make sure will bring up sales with up to monthly targets.
- Finalized sales for new programs and promotions, delivery, and answering client questions for any overcome rewards.
- Fielded a high volume of customer calls, including catalogue request, or any referrals to appropriate personnel.
- Took part/attend any event and exhibition organized by company or corporate client
MARKETING SUPPORT OFFICER (EVENT / TRAINING DIVISION)
ALLIANCE TEAMWORK MARKETING SDN. BHD.
01.2002 - 11.2005
- Company Overview: (Multilevel Marketing)
- Co-ordination, execution and support of all marketing activities (Internal & External) and support of marketing team with the coordination, facilitation and organization of MLM distributors to be involve in training / events conductions.
- Organized events inclusive Seminar Training such as (Road to Director / Success - Training Camp) , National Award, Recognition Nite, and associate training programs for existing distributors to develop market and sales target to the company.
- Responsible to made a hotel booking / reservation for hall / accommodation at any event / training provided at any hotel in Peninsular of Malaysia as well as East Malaysia.
- Responsibilities includes assisting with Advertising and Promotion Division in request event material (POSTER / BROUCHER / FLYERS / BUNTING / MAGAZINES NEWS PAPER advertising and etc as well as event planning schedule.
- Manages all marketing samples products for photos shoots and corporate displays, manage road shows and sourcing items for gifts with meet budget requirement.
- Handling part of start to end registration processing in any event/training provided
- Handling any enquiry activity request by distributors that approved by HOD Marketing
Education
Master's Degree - Business Studies/Administration/Management
Universiti Teknologi Malaysia (UTM)
03.2022
Bachelor's Degree - Business Studies/Administration/Management
Universiti Teknologi Malaysia (UTM)
01.2013
Diploma - Business Studies/Administration/Management
Universiti Teknologi Malaysia (UTM)
01.2000
Skills
Customer-focused approach
Sales proficiency
Strategic marketing capabilities
Collaborative team member
Strategic team guidance
Administrative proficiency
References
Mohd Faizol Jaafar, General Manager, FGV Transport Services Sdn Bhd, Head of Business Development & Marketing Unit, Level 6, Wisma FGV, Kuala Lumpur, 54200
Interests
Outdoor Activities – Golfing, Scuba Diving, Netball, Badminton, Tennis, Hiking, Indoor Activities – Fun with Karaoke, Bowling, Social Media, Cooking, Baking, “I am Extrovert person and sometimes can be Introvert”
About Me
- Gender Female
- Age 47 years
- Address Lot 99, Jalan Bendahara 1, Kg Bendahara, Batu Caves, 68100 Selayang Selangor, Malaysia
- Nationality Malaysia
Hiking, Reading, Adventures cooking with new receipt , Diving, Karaoke Gathering, Movies, Netflix, L
Hiking, Reading, Cooking, Diving, Karaoke, Picnic & gatherings, Movies and Netflix.
Timeline
Executive Sales & Marketing
FGV TRANSPORT SERVICES SDN BHD
04.2024 - Current
Executive – Service Support Delivery and Relationship Management (SDM)
FGV PRODATA SYSTEM SDN BHD
02.2023 - 03.2024
Account Manager
FGV Group of companies
01.2019 - 01.2023
Account Manager (External Business)
01.2014 - 01.2018
COMMERCIALISATION MANAGER
UKM TECHNOLOGY SDN BHD
01.2012 - 03.2014
ASSISTANT MANAGER
ORIENTAL NICHINAN DESIGN ENGINEERING SDN BHD
11.2007 - 12.2011
SALES SPECIALIST
MALAYSIA MILK SDN. BHD.
11.2005 - 11.2007
MARKETING SUPPORT OFFICER (EVENT / TRAINING DIVISION)
ALLIANCE TEAMWORK MARKETING SDN. BHD.
01.2002 - 11.2005
Bachelor's Degree - Business Studies/Administration/Management
Universiti Teknologi Malaysia (UTM)
Diploma - Business Studies/Administration/Management
Universiti Teknologi Malaysia (UTM)
Master's Degree - Business Studies/Administration/Management
Universiti Teknologi Malaysia (UTM)