Azhar Kamal
Computer Software Engineer
Casa Mutiara Condominium, Jalan Hang Isap, Bukit Bintang, Kuala Lumpur,
Summary
Adept Technical Manager with a proven track record at Computron IT Market, I excel in technical process improvement and training, enhancing team competency and operational efficiency. Leveraging skills in IT systems support and employee development, I've driven significant cost savings and optimized performance, demonstrating a strong blend of analytical prowess and collaborative problem-solving.
Overview
27
27
years of professional experience
Work History
Technical Manager
Computron IT Market
08.2017 - 02.2024
- Created comprehensive documentation of processes and procedures to ensure consistency throughout the department''s operations.
- Delivered comprehensive technical training programs for staff members, enhancing overall team competency levels.
- Built trusted relationships with stakeholders through clear communication and collaborative problem-solving efforts.
- Analyzed project-related information and made recommendations based on discoveries.
- Optimized team performance by establishing clear roles, responsibilities, expectations in accordance with best practices.
- Drove cost-saving measures by analyzing existing systems and infrastructure to identify areas for improvement and implement efficient solutions.
Sales Cum Technical Staff
Infotech Sdn Bhd
04.2004 - 10.2015
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Responsible for software development installation, troubleshooting Software issues, Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
- Generating retail / dearler sale.
Hardware Engineer
Dadi Associates PVT Limited
02.1997 - 02.2001
- Designed custom hardware solutions tailored to specific client requirements, leading to increased customer satisfaction levels.
- Met regularly with clients to discuss project specifications and milestones and provide updates on progress.
- Implemented rigorous quality control measures that significantly reduced product defects and warranty claims.
- Researched complex technical issues and provided resolutions.
Education
Bachelor of Science - Computer Engineering Technology
BOL Institute of Technology
Peshawar, KPK Pakistan 04.2001 -
Skills
Technical process improvement
Training and mentoring
Employee Development
Performance Metric Design
IT Systems Support
Routing Management Planning
System Design
Timeline
Technical Manager
Computron IT Market
08.2017 - 02.2024
Sales Cum Technical Staff
Infotech Sdn Bhd
04.2004 - 10.2015
Bachelor of Science - Computer Engineering Technology
BOL Institute of Technology
04.2001 -
Hardware Engineer
Dadi Associates PVT Limited
02.1997 - 02.2001