Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
References
Extracurricular Activities
Travelling
Timeline
Generic
Azelia Elyza Robert

Azelia Elyza Robert

Hospitality
Kuching

Summary

Motivated, outgoing, and very friendly professional with a willingness to work in roles that improve social skills by helping customers. Background in Hotel Management with a proven track record in various roles. Possess strong language proficiency, solid computer skills, and a demonstrated ability to excel in both academic and work environments. Proactive team player with a passion for delivering exceptional customer service. Keen on continuing to develop skills in the hospitality and service industry.

Overview

3
3
years of professional experience
12
12
years of post-secondary education
3
3
Languages

Work History

Internship Training

The Brownie Projekt
08.2023 - 12.2023
  • Played a pivotal role in a small business that specializes in baking and supplying brownies to customers
  • Gained hands-on experience in the art of baking, ensuring product quality and consistency
  • Participated in all aspects of production, from ingredient preparation and baking to cleaning and packaging
  • Demonstrated strong attention to detail to maintain the highest standards of food hygiene and presentation
  • Collaborated closely with team members to fulfill orders efficiently
  • Enhanced organizational and time management skills to meet production schedules and customer demands
  • Gained valuable insights into customer service and satisfaction by fulfilling orders and addressing customer inquiries.

Internship Training

One&Only Desaru Coast
05.2022 - 08.2022
  • Acquired hands-on experience in the hospitality industry with a focus on guest services and event coordination
  • Demonstrated adaptability in a luxury resort environment
  • Strengthened problem-solving skills and attention to detail.

Sales Promoter

Skechers Vivacity
04.2021 - 05.2021
  • Worked as a part-time sales promoter, guiding customers in their choices
  • Performed cashier duties and organized shoe boxes
  • Demonstrated effective sales techniques, honed interpersonal skills, and managed customer relationships.

Part-time Cashier

McDonald's Tabuan Tranquility
5 2019 - 6 2019
  • Cashier work, including counting money and interacting with a diverse customer base
  • Developed strong customer service skills in a fast-paced environment
  • Enhanced teamwork and communication abilities in a collaborative workplace.

Education

UPSR (Ujian Pencapaian Sekolah Rendah) -

Sekolah Rendah Lodge
Kuching, Sarawak
01.2011 - 05.2015

SPM (Sijil Pelajaran Malaysia) - undefined

Secondary School / SM Lodge
Kuching, Sarawak
01.2016 - 05.2021

Diploma in Hotel Management - undefined

UCSI University Sarawak Campus
Kuching, Sarawak
07.2021 - 05.2023

Skills

Microsoft Word

undefined

Accomplishments

  • Dean's List - 2021
  • Dean's List - 2022

Personal Information

  • Date of Birth: 09/09/03
  • Nationality: Malaysian

References

  • Yang Emirra Ain Mat Aris, Managing Director, The YE Project SDN BHD (Sarawak), thebrownieprojekt@gmail.com, 018-2225751
  • Mr. Inchin anak Meai, Lecturer, UCSI University (Sarawak), inchin@ucsiuniversity.edu.my, 019-8686705
  • Mary Susan Johnson, Manager Learning and Development, One and Only Desaru Coast, Mary.Johnson@oneandonlydesarucoast.com, 012-7037447

Extracurricular Activities

Gastronomy Enterprise Club

 First Aider in St John Ambulance

Travelling

I like to branch out and discover different places and cultures and immerse myself within. It allows me to push myself out of my comfort zone and gain more confidence in every aspect.

Timeline

Internship Training

The Brownie Projekt
08.2023 - 12.2023

Internship Training

One&Only Desaru Coast
05.2022 - 08.2022

Diploma in Hotel Management - undefined

UCSI University Sarawak Campus
07.2021 - 05.2023

Sales Promoter

Skechers Vivacity
04.2021 - 05.2021

SPM (Sijil Pelajaran Malaysia) - undefined

Secondary School / SM Lodge
01.2016 - 05.2021

UPSR (Ujian Pencapaian Sekolah Rendah) -

Sekolah Rendah Lodge
01.2011 - 05.2015

Part-time Cashier

McDonald's Tabuan Tranquility
5 2019 - 6 2019
Azelia Elyza RobertHospitality