AZEAN TAQWA BINTI ANUAR
EXCECUTIVE - ADMINISTRATION (PARTS & SERVICE)
Johor Bahru, Johor
Summary
Dynamic Administration Executive with a proven track record at SUNWAY MARKETING SDN BHD, excelling in document management and problem-solving. Successfully optimized office operations, enhancing efficiency and collaboration. Skilled in travel arrangements and budget administration, I foster strong vendor relationships while ensuring timely project completion and high-quality service delivery.
Experienced with managing administrative operations and ensuring smooth office functions. Utilizes organizational skills to streamline workflows and improve efficiency. Knowledge of team coordination and resource allocation to support business goals.
Professional administration executive with proven ability to streamline operations and enhance organizational efficiency. Strong focus on team collaboration and achieving results, consistently adapting to changing needs. Skilled in office management, project coordination, and client relations, with keen eye for process improvement. Known for reliability and structured approach to problem-solving, ensuring smooth administrative processes.
Personable and organized with keen ability to support administrative functions and ensure smooth office operations. Possesses knowledge of office management principles and proficiency in Microsoft Office. Capable of significantly enhancing productivity and efficiency in professional environment.
Offering strong organizational and communication abilities, well-suited for administrative tasks and eager to learn and develop in this environment. Brings understanding of office management principles and technical skills in Microsoft Office and scheduling software. Ready to use and develop skills in organization and coordination.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
15
15
years of professional experience
Work History
Administration Executive
SUNWAY MARKETING SDN BHD
01.2024 - 04.2025
- Maintained inventory of office supplies, proactively ordering necessary items before depletion to avoid disruptions in daily operations.
- Collaborated with various departments on special projects requiring administrative expertise resulting in successful completion within deadlines.
- Facilitated cross-departmental communication, fostering a collaborative work environment that improved project outcomes.
- Coordinated travel arrangements for executives, optimizing itineraries for cost-effectiveness and convenience.
- Implemented document management systems, maintaining organized records for easy access and retrieval.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed daily office operations, negotiated contracts, managed vendor relations and acted as primary liaison with outside organizations.
- Created organized filing system to manage department documents.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Administrative Services Supervisor
SUNWAY MARKETING SDN BHD
01.2023 - 12.2023
- Worked closely with department leaders and staff for administrative policies and procedures and provided input for yearly evaluations.
- Implemented innovative filing systems to optimize document retrieval times and reduce clutter in the office space.
- Organized team-building events to boost morale and improve collaboration among administrative staff members.
- Delegated tasks effectively to team members, ensuring workload balance and smooth workflow.
- Established strong relationships with external vendors to ensure seamless delivery of services while maintaining favorable contract terms.
- Managed a team of administrative staff, ensuring timely completion of tasks and maintaining high-quality work.
- Assisted in preparation of annual departmental budget.
- Conducted regular audits of departmental inventory levels to ensure adequate supplies were available when needed.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
Administrative Officer
SUNWAY ENTERPRISE (1988) SDN BHD
01.2018 - 12.2022
- Created, prepared, and delivered reports to various departments.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Updated reports, managed accounts, and generated reports for company database.
- Improved communication within the organization through regular updates on policies, procedures, and key events.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Provided exceptional support to the executive team by managing schedules, coordinating travel plans, and organizing meetings.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Maintained inventory of office supplies and placed orders.
- Performed wide-ranging administrative, financial and service-related functions.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
ASSISTANT ADMINISTRATION
SUNWAY ENTERPRISE (1988) SDN BHD
12.2013 - 12.2017
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Assisted manager in all aspects of business operations.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Supported senior management to make informed decisions, conducting thorough market research.
- Strengthened supplier relationships by negotiating favorable terms and managing contracts efficiently.
SERVICE ADVISOR
FEDERAL AUTO CARS SDN BHD - VOLVO
09.2012 - 11.2013
- Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Provided exceptional customer service, resolving complaints diplomatically and efficiently.
- Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Promoted additional services based on individual customer needs, increasing overall revenue without compromising integrity or trustworthiness.
- Reduced wait times with efficient coordination of service tasks among technicians.
PURCHASER
SILVER PLANET STREETWEAR SDN BHD
03.2010 - 09.2012
- Negotiated with suppliers, vendors and other representatives.
- Checked items received against items ordered by verifying receipts.
- Maintained complete documentation and records of all purchasing activities.
- Improved supplier relationships, resulting in better product quality and delivery times.
- Prepared purchase orders using ERP systems, ensuring accurate data entry and timely communication with suppliers.
- Evaluated vendor performance, ensuring compliance with company standards and expectations.
- Researched suppliers based on availability, quality, selection, and price.
- Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Managed and maintained purchase orders and invoices.
- Provided clerks with information to print on price tags such as price, mark-ups or mark-downs or style number.
Education
High School Diploma -
SMK ULU TIRAM
Ulu Tiram, Johor, Malaysia 04.2001 -
Skills
Travel arrangements
Report preparation
Budget administration
Document control
Expense tracking
Document management
Order processing
Administrative background
Problem-solving
Multitasking
Document review
Documentation and control
Timeline
Administration Executive
SUNWAY MARKETING SDN BHD
01.2024 - 04.2025
Administrative Services Supervisor
SUNWAY MARKETING SDN BHD
01.2023 - 12.2023
Administrative Officer
SUNWAY ENTERPRISE (1988) SDN BHD
01.2018 - 12.2022
ASSISTANT ADMINISTRATION
SUNWAY ENTERPRISE (1988) SDN BHD
12.2013 - 12.2017
SERVICE ADVISOR
FEDERAL AUTO CARS SDN BHD - VOLVO
09.2012 - 11.2013
PURCHASER
SILVER PLANET STREETWEAR SDN BHD
03.2010 - 09.2012
High School Diploma -
SMK ULU TIRAM
04.2001 -
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