Summary
Overview
Work History
Education
Skills
Accomplishments
Certificates And Training
Physical Attributes
Certification
Timeline
Receptionist
Azam Yahaman

Azam Yahaman

Kuala Lumpur

Summary

Demonstrate adeptness in resolving both minor and major personnel-related challenges pertaining to outsourced as well as inhouse security, thereby enhancing the efficacy of daily operational procedures. Possessing an important level of competence in maneuvering through various operating systems and hardware applications, enabling effective support in generating security incident reports and responding swiftly to emergency situations. Demonstrate proficient application of teamwork skills to optimize collaboration among team members for the purpose of effectively monitoring spaces and resolving conflicts, including the assignment of responsibilities for monitoring designated areas within the team's purview. Facilitate seamless transitions of positions during shifts to ensure sustained attentiveness among team members. Foster a collective approach in managing unforeseen circumstances, promoting shared accountability. Diligently maintain surveillance during periods of individual breaks.

Overview

13
13
years of professional experience
4
4
years of post-secondary education
3
3
Certificates

Work History

SECURITY SUPERVISOR

M RESORT & HOTEL SDN BHD
06.2022 - Current
  • To provide courteous and efficient service when trying to comply with each guest request promptly and tactfully.
  • Provide responsive and attentive service with relaxed efficiency by meeting and exceeding all guests' requests.
  • To use the CCTV equipment proactively and to its optimum level to help enforcement agencies to detect and deter crime.
  • Monitor fire and security alarms and camera-activated alarms and conduct the required action to resolve the issue.
  • The Operator on duty is responsible for keeping the Control Room clean and tidy.
  • Monitors their operational integrity and provides for automatic control of equipment, and transmission of information necessary to prepare the facility for fire based on a predetermined sequence.
  • Check for any faulty Smoke Detectors device in the Trouble/Supervisory tab in the monitor and control panel.
  • Taking appropriate personal protective measures. (First Responder Locker).
  • Notifying Supervisory Personnel and/or Incident Commander of the incident.
  • Advising personnel around any potential threat and/or initiating evacuation procedures.
  • Eliminate potential ignition sources.
  • In the event of a fire alarm activation, it is imperative to promptly reset the designated fire control point to ensure optimal safety and compliance.
  • Direct any concerns or difficulties pertaining to access door operations to the respective vendors for prompt resolution.
  • The validity of access card issuance within the premises is of utmost importance.
  • Efficiently collating evidence from CCTV footage and witness statements is crucial for acquiring pertinent information.
  • Interrogations will be conducted in a professional and lawful manner, adhering to established protocols and legal standards.
  • Document and record the actions taken in a comprehensive log.

Junior Executive Security officer

Counterforce Security Services Pte Ltd
01.2022 - 05.2022
  • Company Overview: Google client
  • Performing daily task security patrol and receptionist at designated floor.
  • Escort contractors, visitors and etc.
  • Attend Alarm triggered if necessary.
  • Google client

Theme Park Assistant

Resort World Genting
12.2019 - 04.2021
  • Provide information about facilities, entertainment options, and rules and regulations.
  • Monitor activities to ensure adherence to rules and safety procedures, and arrange for the removal of unruly patrons.
  • Inspect equipment to detect wear and damage and perform minor repairs, adjustments and maintenance tasks such as oiling parts.

Assistant Workshop Manager/Motorcycle Paint

Mybikerz
01.2019 - 07.2019
  • Motorcycle Spray Painting for Petronas sponsored competition.
  • Workshop Operations Management.
  • Event Support & Outstation Coordination.

Graphic design/ Illustrator

Independent
12.2018 - Current
  • Logo design for E-sport teams.
  • T-shirt and Apparel graphic.
  • Versatile Visual Projects.

Auxilliary Police (Pelatih)

PRASARANA MALAYSIA BERHAD
12.2017 - 11.2018
  • Offer protection on passengers on site of the jurisdiction.
  • Crowd control during peak hours.
  • Escort company assets to the safety deposit.

Business Development Executive

TechWizard Sdn bhd
06.2016 - 07.2016
  • Initiate contact with potential clients via phone and messaging platforms, presenting digital solutions that align with their business goals.
  • Engage prospects with tailored presentations that highlight service benefits, design features, and ROI, converting interest into scheduled meetings.
  • Coordinate and attend face-to-face or virtual appointments to understand client requirements, propose solutions, and nurture long-term relationships.

Customer service agent (Tracer)

POS AVIATION Sdn Bhd
10.2014 - 04.2016
  • Handling missing luggage and trace via SITA World Tracer software.
  • Support information to other tracers worldwide.
  • Trained new tracers.

Sales Assistant (Wellness)

Aeon Co (M) Bhd
02.2012 - 01.2013
  • Assisted shoppers with product inquiries, recommendations, and transactions, ensuring friendly and attentive service at all times.
  • Managed inventory, restocked shelves, and maintained clean, organized displays to maximize visual appeal and product accessibility.

Education

SPM ''O'' LEVEL - undefined

SMK RAJA MAHADI KLANG
01.2007 - 01.2011

Skills

Effective communication skills

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Accomplishments

  • Assisted in investigations related to reports of sexual harassment.
  • Managed diverse ad hoc assignments, including creating presentation videos on safety protocols.

Certificates And Training

  • First Aid & CPR, JAS Training & Consultancy
  • OSH-(C), Mysheqa Group Sdn Bhd
  • Basics of Firefighting, Balai Bomba dan Penyelamat Seputeh

Physical Attributes

183 cm, 110 kg

Certification

Basics of Firefighting – Balai Bomba dan Penyelamat Seputeh

Timeline

Basics of Firefighting – Balai Bomba dan Penyelamat Seputeh

07-2024

First Aid & CPR – JAS Training & Consultancyb Title], [Company Name] - [Timeframe]

07-2023

SECURITY SUPERVISOR

M RESORT & HOTEL SDN BHD
06.2022 - Current

Junior Executive Security officer

Counterforce Security Services Pte Ltd
01.2022 - 05.2022

Theme Park Assistant

Resort World Genting
12.2019 - 04.2021

Professional drone piloting- Aviation management College

01-2019

Assistant Workshop Manager/Motorcycle Paint

Mybikerz
01.2019 - 07.2019

Graphic design/ Illustrator

Independent
12.2018 - Current

Auxilliary Police (Pelatih)

PRASARANA MALAYSIA BERHAD
12.2017 - 11.2018

Business Development Executive

TechWizard Sdn bhd
06.2016 - 07.2016

Customer service agent (Tracer)

POS AVIATION Sdn Bhd
10.2014 - 04.2016

Sales Assistant (Wellness)

Aeon Co (M) Bhd
02.2012 - 01.2013

SPM ''O'' LEVEL - undefined

SMK RAJA MAHADI KLANG
01.2007 - 01.2011

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Azam Yahaman