Modest fashion
Al Idayu Fazila Mohd Fauzi
Freelance Makeup Artist
Vista Pinggiran Apartment,Seri Kembangan
Summary
Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Shoppegram Sdn Bhd
01.2022 - 10.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers with the products and checked store system.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Assisted customers with prompt and polite support in-person and via telephone.
Sales Assistant
Avon
02.2020 - 03.2021
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Education
Office Management And Secretaryship
International Islamic College (IIC)
Gombak 04.2001 -
Sekolah Menengah Kuala Repas
Bentung, Pahang, Malaysia 04.2001 -
Skills
Complex Problem-solving
Processing payments
Cash handling
Stock management
Team collaboration
Relationship building
Social media engagement
Upselling strategies
Friendly and helpful
Customer service
Additional Information
A runway model for Muslimah Fashion Show at college in year 2016.
Model for Muslimah apparel in 2016-2018 (Photoshoot)
Joined a makeup artist competition in college and win second place.
Interests
Makeup and skincare
Timeline
Sales Assistant
Shoppegram Sdn Bhd
01.2022 - 10.2022
Sales Assistant
Avon
02.2020 - 03.2021
Office Management And Secretaryship
International Islamic College (IIC)
04.2001 -
Sekolah Menengah Kuala Repas
04.2001 -
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