Wong Tao Yuen
Online Ecommerce Executive
Jalan Ipoh, Kuala Lumpur
Summary
Results-driven professional with e-commerce and technical proficiency. Skilled in troubleshooting PC issues, managing online sales, and creating eye-catching promotional materials using Photoshop.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Online Ecommerce Executive
SL Integrated Solution
04.2021 - Current
- Proficient in troubleshooting technical problems on PCs and laptops, assembling custom PCs , and creating accurate computer parts quotations.
- Managing product listings, customer inquiries , and order fulfillment on e-commerce platform such as (Lazada/Shopee). Proficiently handled sales operations , including listing creation, customer communication, and payment processing.
- Utilized platform management software to streamline inventory management, track sales performance, and optimize product visibility across multiple online channels.
- Proficient in Photoshop , with experience design eye-catching posters for PC package promotions and create images for e-commerce listings.
Escape Room Game Master
Code Factory
03.2017 - 01.2018
- Providing customers with an explanation of the game room theme and rules.
- Provide on-the-job training to new staff to learn about their job scope and responsibilities.
Converse Event
Converse Malaysia
12.2016 - 12.2016
- Collaborated closely with the marketing manager to design marketing posters .
- Handling and ensuring customer satisfaction in the footwear department.
Education
Diploma in Tourism Management
Segi College Kuala Lumpur
Segi College Kuala Lumpur06.2021
IGCSE Certificate
06.2018
Skills
Troubleshoot Technical PC Problems
Proficient in Chinese, English, Malay
Image Editing (Photoshop)
Video Editing (Premiere Pro)
Timeline
Online Ecommerce Executive
SL Integrated Solution
04.2021 - Current
Escape Room Game Master
Code Factory
03.2017 - 01.2018
Converse Event
Converse Malaysia
12.2016 - 12.2016
Diploma in Tourism Management
Segi College Kuala Lumpur
IGCSE Certificate