AW KOK SIANG (ANDREW)
Senior P2P Specialist
Kuala Lumpur,14
Summary
Highly motivated and experienced sourcing and purchasing professional with a proven track record of success in a multinational company environment. Skilled in identifying and negotiating with top suppliers, managing complex procurement projects, and ensuring cost savings and quality deliverables. Possess strong analytical and communication skills, coupled with a deep understanding of global sourcing strategies and best practices. Streamlined procurement champion with a proven track record of optimizing Purchase-to-Pay (P2P) processes and exceeding payment deadlines. Eager to leverage expertise in process improvement and cross-functional collaboration to revolutionize in P2P operations and ensure smooth, timely payments.
Overview
21
21
years of professional experience
6
6
Languages
Work History
End User Computing Specialist
ARCHROMA GMBH
Kuala Lumpur , 14
3 2023 - 3 2024
- Handle more than 6 months back logs of divestiture from Huntsman Textile Effects about payments, disputes, asset and service contracts renewals.
- Resolved complex technical issues with timely troubleshooting and root cause analysis, ensuring minimal downtime
- Provided training and support for end-users, fostering positive user experience and promoting efficient workflows
- Collaborated with cross-functional teams to develop integrated technology solutions addressing business needs.
Senior P2P Specialist
HUNTSMAN GLOBAL BUSINESS SERVICES
2021.03 - 2023.02
- Perform end to end activity for P2P from sourcing, bidding, order to payment
- Handling global scale project that involves multi-million (capped 5 million) for ordering IT hardware, software, services and maintenance renewal contract
- As finance gatekeeper (keep track of spending) to not exceed allocated budget for CAPEX and OPEX
- Renewal of maintenance service for hardware and software annually, communicate with owner and negotiate price from vendor
- As consultant for business on best practice of purchasing hardware and software to achieve maximum saving and efficiency.
Asset Management Specialist
HUNTSMAN GLOBAL BUSINESS SERVICES
Kuala Lumpur , 14
2018.07 - 2021.02
- Manage all IT asset information in HP Asset Management tool to keep its accuracy and up to date.
- Perform yearly hardware disposal.
- Evaluated potential investments using comprehensive due diligence processes, mitigating risks while pursuing opportunities for growth
- Developed detailed budget forecasts based on historical spending patterns, enabling more informed decision-making regarding future investments in assets
- Maximized asset efficiency by conducting thorough analyses and implementing strategic plans
- Led project teams within business to meet team metrics, cycle counts and wall-to-wall inventory requirements
- Conducted regular audits of physical assets, identifying areas for improvement and recommending appropriate actions to maximize value retention over time
- Implemented effective reporting systems to provide timely updates on asset performance metrics to stakeholders
Vendor Management Officer
HUNTSMAN GLOBAL BUSINESS SERVICES
Kuala Lumpur , 14
2015.09 - 2018.06
- Perform bi-yearly vendor performance check
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities
- Prepared and submitted detailed reports regarding assignments and ongoing investigations
- Responded to emergency calls relayed from dispatcher or supervisors and communicated situation details to other officers
- Managed budgets effectively, prioritizing resource allocation for maximum impact on departmental goals
- Conducted regular reviews of operations and identified areas for improvement
- Developed effective improvement plans in alignment with goals and specifications
Tech Engineer
HUNTSMAN P & A
Kuala Lumpur , 14
2010.08 - 2015.09
- Provide technical support directly from business user from ticket system, calls and emails.
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines
- Prepared action plans for problematic processes and assets
- Wrote, reviewed and edited technical document in accordance with template requirements
- Developed planning criteria for integrating and enabling new technologies
- Illustrated potential obstacles when conducting site assessments for planned projects
Senior Helpdesk Analyst
CSC MALAYSIA SDN. BHD
2008.06 - 2010.06
- To handle Maybank users' enquiry regards to banking system, computer hardware and software issues via emails or phone calls
- Assist team to achieve SLA target set by Maybank
- Preparing calls/email monitoring report to manager for review
- Assist in monitoring Service Request from Singapore to ensure Helpdesk agents did not overlook procedure and requirements before escalating to authorized approver in Singapore.
Office Manager
PENNYTEL/HI-TECH MALAYSIA SDN BHD
Kuala Lumpur , 14
2005.01 - 2008.05
- Conduct 1-to-1 testing for vendor/customer (Worldwide) perspective to ensure potential vendor's/customer's network are good enough (in terms of quality, idle duration etc.)
- Prepare test result after testing and study reports from vendor/customer to ensure there are no mismatched information (call duration, charges, billing cycle as per agreement etc.)
- Manage 20 staff in office (8 CSEs, 1 HR, 1 Accounts Exec, and 10 Sales Exec) for daily operations and general issues
- Schedule working hours for support staff to cover call loads from time to time and ensure minimal number of abandon calls
- Provide training to new staff on company rules and regulations, job duties and product knowledge to ensure staff work according to company objectives and requirements
- Evaluation of staff performance and salary review
- Prepare reports for staff's evaluation and submit to headquarter in Sydney, Australia.
Authorizer/Credit Analyst
AMERICAN EXPRESS
2004.08 - 2004.12
- Handle authorization request from various market - Malaysia, Singapore, Australia, New Zealand, USA, UK, China, Hong Kong, Taiwan, Indonesia, Philippines, Macau
- Perform credit fraud detection, block lost card, new card activation, handling referral charges, charge reversal, emergency charges (hospital), customers complaints (waive annual fees) etc.
Jr Webmaster
NATSERV SOLUTION SDN BHD
Kuala Lumpur , 14
2001.11 - 2003.02
- Create dynamic website/web portal using combinations of ASP, HTML, and Java Scripts for Olympia College
- Study customer's requirements, review prototype and deliver upon agreements
- Support for internal college students on web portal enquiries to obtain specific information.
Education
Bachelor's Degree in Software Engineering (2nd Upper) -
THE ROBERT GORDON UNIVERSITY
Seremban, 05Skills
Strategic Sourcing
Supplier Relationship Management
Risk Management
Project Management
Stakeholder Management
Asset Management
Supplier Negotiation
Ariba / SAP (MM Module)
Microsoft Office
Documentation Management
Time Management
Self Motivation
Team Collaboration
Personal Information
Age: 46
Availability
After 03/31/24
References
Available upon request
Timeline
Senior P2P Specialist
HUNTSMAN GLOBAL BUSINESS SERVICES
2021.03 - 2023.02
Asset Management Specialist
HUNTSMAN GLOBAL BUSINESS SERVICES
2018.07 - 2021.02
Vendor Management Officer
HUNTSMAN GLOBAL BUSINESS SERVICES
2015.09 - 2018.06
Tech Engineer
HUNTSMAN P & A
2010.08 - 2015.09
Senior Helpdesk Analyst
CSC MALAYSIA SDN. BHD
2008.06 - 2010.06
Office Manager
PENNYTEL/HI-TECH MALAYSIA SDN BHD
2005.01 - 2008.05
Authorizer/Credit Analyst
AMERICAN EXPRESS
2004.08 - 2004.12
Jr Webmaster
NATSERV SOLUTION SDN BHD
2001.11 - 2003.02
End User Computing Specialist
ARCHROMA GMBH
3 2023 - 3 2024
Bachelor's Degree in Software Engineering (2nd Upper) -
THE ROBERT GORDON UNIVERSITY
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