Avinash Ganapathy
Damansara, Selangor
Summary
Analytical, efficient, and outgoing person with experience in both front end and back end of finance and banking-related industries. Well-versed in AI related services and applications in various industries. Extremely outgoing and well-spoken employee who excels in speaking, presenting, and conveying input to all levels of company employees.
Offering unique blend of analytical and interpersonal skills, ready to learn and grow in dynamic business environment. Brings foundation in market analysis and customer relationship management, ensuring quick adaptation to industry demands. Ready to use and develop strong problem-solving and communication skills in any role.
Overview
3
3
years of professional experience
Work History
Business Development Executive (Agentic AI)
XIDEAS
06.2025 - Current
- Delivered industry-specific AI presentations, aligning product capabilities with customer pain points and market demand.
- Developed and maintained relationships with key clients to enhance business opportunities.
- Conducted market research to identify AI applications in different industries
- Developed scalable, industry-specific pricing models for AI solutions, segmented by SME size, maturity, and usage tiers.
- Conducted competitor analysis to identify gaps in the market and capitalize on untapped opportunities.
Business Development Executive (Financial Consultant)
Connexus Advisory
11.2024 - 05.2025
- Assist prospecting clients to screen and apply to all banks to receive business, personal or mortgage loans
- Seek new clients daily either through cold calls or warm leads to set meeting to receive relevant documents
- Provide financial solution to clients in order to be applicable receive financing or to increase their loan size
Accounts & Settlement Unit
Bank Simpanan Nasional (Cards Business Department)
09.2023 - 06.2024
- Perform manual Reconciliation for Conventional and Islamic Debit Cards
- Issue and Submit department invoices to Finance Department
- Perform up to 1500 customer transaction refunds using Paynet Dispute Management System using SAP (IFAS) Systems as checker and approver.
Fraud & Dispute Handling Unit
Bank Simpanan Nasional (Cards Business Department)
03.2023 - 08.2023
- Assess and resolve daily fraud dispute cases to initiate chargeback and provide Credit Card replacement to customers
- Resolve up to 100 cases daily
Product Development & Portfolio Management
Bank Simpanan Nasional (Cards Business Department)
08.2022 - 02.2023
- Product Owner of all Bank Simpanan Nasional Credit Cards
- Assisted in executing promotional campaign for Balance Transfer and Easy Cash Programmes
- Migrated all customer’s credit card statements to e-statments via MyBSN
- Revised and enhance over 200 pages of Standard Operating Procedures (SOP)
Education
Bachelor of Business and Commerce - Applied Economics
Monash University Malaysia
06.2022
Skills
- Public Speaking & Oratory
- Executive & Client Presentations
- Relationship Building & Networking
- Industry & Market Analysis
- Microsoft Office (Excel, PowerPoint, Word)
- Financial & Pricing Models
- Effective presentation skills
- Fast learner
Timeline
Business Development Executive (Agentic AI)
XIDEAS
06.2025 - Current
Business Development Executive (Financial Consultant)
Connexus Advisory
11.2024 - 05.2025
Accounts & Settlement Unit
Bank Simpanan Nasional (Cards Business Department)
09.2023 - 06.2024
Fraud & Dispute Handling Unit
Bank Simpanan Nasional (Cards Business Department)
03.2023 - 08.2023
Product Development & Portfolio Management
Bank Simpanan Nasional (Cards Business Department)
08.2022 - 02.2023
Bachelor of Business and Commerce - Applied Economics
Monash University Malaysia