Summary
Overview
Work History
Education
Skills
Timeline
Generic

AVA CHUA

Kuala Lumpur

Summary

Experienced in efficiently managing payables and receivables to ensure smooth financial operations. Utilizes strong analytical skills and attention to detail to effectively resolve discrepancies. Proven track record of cultivating strong relationships with vendors and internal teams, contributing to overall organizational success.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Finance Executive

Canai Worldwide Development
08.2024 - Current
  • Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
  • Ensured compliance with all relevant regulations, maintaining accurate records of financial transactions and reporting requirements.
  • Collaborated with external auditors to ensure the timely and accurate completion of annual audits, minimizing potential risks and maintaining a strong reputation for financial integrity.
  • Scheduling and processing payments to distributor, ensuring timely and accurate payments.
  • Enhanced company cash flow with diligent accounts receivable management and timely collections.
  • Maintained records by imaging invoices, debits, and credits.
  • Increased accuracy of financial reports by reconciling accounts, identifying discrepancies, and rectifying errors in a timely manner.
  • Maintained organized filing system for financial records, enabling easy access during audits or other review processes.
  • Strengthened financial operations by conducting bank reconciliations and financial reporting.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.

Sales Administrator

Pismo Research
08.2023 - 08.2024
  • Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as production, to ensure timely order fulfillment.
  • Respond to customer inquiries promptly and professionally via email or phone. Provide information about products, pricing, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant departments.
  • Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.
  • Supporting the sales department with other administrative tasks, if requested.

Project Consultant

Link Services Sdn Bhd
06.2023 - 08.2023
  • Manage and lead the day-to-day operations of our PEO/EOR services for ASEAN and US regions
  • Be kept up to date and advise on the regional statutory laws, regulations, and Employment Acts
  • Ensure best practice controls across all our PEO/EOR solutions
  • Drive quality, excellence, and efficiency through continual process improvements Support the geographical expansion of PEO/EOR services through partnerships or direct investments

Customer Service Executive

Canai Worldwide Development
03.2019 - 11.2021
  • Answer phone calls in a more professional manner and provide information about products and services as required by the callers
  • Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and comments
  • Process orders, applications, and forms
  • Create and update customer records and databases with personnel, financial and other data
  • Listen attentively to customer inquiries, concerns, and feedback, and provide prompt and accurate responses.
  • Handle customer complaints and resolve issues effectively, aiming to achieve customer satisfaction and retention.
  • Collaborate with team members and other departments to ensure seamless service delivery.

Education

Bachelor of Economics - Finance

Xiamen University Malaysia
01.2016 - 01.2019

Master of Business Administration - undefined

Asia Pacific University of Technology & Innovation
01.2022 - 01.2023

Skills

Financial reports

Timeline

Finance Executive

Canai Worldwide Development
08.2024 - Current

Sales Administrator

Pismo Research
08.2023 - 08.2024

Project Consultant

Link Services Sdn Bhd
06.2023 - 08.2023

Master of Business Administration - undefined

Asia Pacific University of Technology & Innovation
01.2022 - 01.2023

Customer Service Executive

Canai Worldwide Development
03.2019 - 11.2021

Bachelor of Economics - Finance

Xiamen University Malaysia
01.2016 - 01.2019

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AVA CHUA