Audrey Marthyna
Shah Alam,10
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Part Timer Bartender
Henessy Event(V.S.O.P)
09.2013
- Contributed to a positive work environment through effective teamwork and communication with colleagues
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients
- Developed strong relationships with vendors, negotiating favorable pricing terms for liquor purchases
Administrative Coordinator
Twin Arrow Fertilizer Sdn Bhd
02.2022 - Current
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
- Developed strong working relationships with vendors, negotiating favorable contract terms while ensuring timely delivery of goods or services.
- Prepared high-quality presentations that effectively conveyed complex information in an easily digestible format for stakeholders.
Manager of Business Development and Sales
Barista Guild Asia
01.2018 - 06.2020
- Mentored junior sales staff for improved performance, providing guidance on best practices and customized training programs.
- Collaborated with cross-functional teams to develop innovative products and services that catered to customers'' evolving needs.
- Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
- Identified potential partnerships with complementary businesses that resulted in successful co-marketing initiatives driving additional leads.
Wine Sales Representative
Tong Woh Sdn Bhd
01.2017 - 12.2017
- Increased wine sales by conducting in-store tastings and engaging customers with product knowledge.
- Managed a diverse portfolio of wines, consistently meeting or exceeding monthly sales targets set by the company.
- Improved inventory management processes within assigned territories to prevent stock shortages or overages while maximizing profitability.
- Leveraged social media platforms for promotion of wine brands, resulting in increased brand awareness and customer engagement.
Event Coordinator
Hilton Kuala Lumpur
01.2016 - 09.2016
- Spearheaded fundraising events that exceeded financial goals through effective donor engagement initiatives.
- Conducted post-event analysis, identifying areas of improvement for future events.
- Implemented innovative strategies to maximize networking opportunities for attendees at business conferences.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
Trainee at Hilton Kuala Lumpur
08.2015 - 12.2015
Madame Waffle (opening team)
12.2014 - 02.2015
Doing Internship(Training) at Double Three by Hilton Kuala Lumpur
01.2014 - 03.2014
Part time waitress in wedding event
The Saujana Hotel
07.2013 - 07.2013
training development
Vianney
01.2007 - 07.2013
- Work part time as a usher and runner of the wedding organizer in Bandung, Indonesia.
Education
MBA (International Business) - Business Management
INTI International University
Subang Jaya 01.2023 - Current
Bachelor of Hospitality Management -
Taylor’s University Malaysia
Subang Jaya, 10 01.2012 - 09.2014
Ijazah SMA -
SMA St.Angela Bandung
INDONESIA 01.2009 - 04.2012
Skills
Workflow Coordination
Special Event Coordination
Team Collaboration
Professional Appearance
Guest Relations
Strong multitasking
Interpersonal Communication
Attention to Detail
Reliable and Responsible
Relationship Building
Time management abilities
Effective Communication
Decision-Making
Adaptability and Flexibility
Workflow Coordination
Telephone Etiquette
Computer Skills - Application
Ms.Office (Word,Excel,Powerpoint),basic of OPERA System(PMS),Adobe Photoshop,Movie Maker, basic of MICROS system, AutoCad(Basic)
Co Curriculum
- 2013 - Committee member of KOMANDO 45
- 2012 - Board of Director MixAstyle club-assisstant secretary
- 2014 - PATA Committee (Pasific Asia Tourism Association)
Academic Results
3.47, 3.04, 3.17, 3.65, 3.16, 3.35, 3.37
Carrier Objective
Hospitality Management student at Taylor’s University Malaysia and searching for full time job position in the hospitality field. To pursue a highly rewarding career, seeking for a job in challenging and healthy work environment where I can utilize my skills and knowledge efficiently for studies growth.
Projects
September 2013 - Mixology Workshop July 2013 - Making coffee mocktail July 2013 - Coffee testing November 2013 - Wine making January 2014 - Food promo event August 2014 - Charity event to orphanage April 2015 - Charity bazaar July 2015 - Research (dissertation) June 2015 - Food truck project
Timeline
MBA (International Business) - Business Management
INTI International University
01.2023 - Current
Administrative Coordinator
Twin Arrow Fertilizer Sdn Bhd
02.2022 - Current
Manager of Business Development and Sales
Barista Guild Asia
01.2018 - 06.2020
Wine Sales Representative
Tong Woh Sdn Bhd
01.2017 - 12.2017
Event Coordinator
Hilton Kuala Lumpur
01.2016 - 09.2016
Trainee at Hilton Kuala Lumpur
08.2015 - 12.2015
Madame Waffle (opening team)
12.2014 - 02.2015
Doing Internship(Training) at Double Three by Hilton Kuala Lumpur
01.2014 - 03.2014
Part Timer Bartender
Henessy Event(V.S.O.P)
09.2013
Part time waitress in wedding event
The Saujana Hotel
07.2013 - 07.2013
Bachelor of Hospitality Management -
Taylor’s University Malaysia
01.2012 - 09.2014
Ijazah SMA -
SMA St.Angela Bandung
01.2009 - 04.2012
training development
Vianney
01.2007 - 07.2013