ATIQULLAH AL BAIHAKI SUHAIMI
OPERATION AGENT
Sepang, Selangor
Summary
Dynamic operations professional with a proven track record at DHL Express, enhancing operational efficiency through strategic process improvements and effective scheduling coordination. Skilled in fostering teamwork and problem-solving, I leverage lean principles to drive continuous improvement and achieve organizational goals. Committed to delivering quality results in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
5
5
years of post-secondary education
Work History
Operation Agent
DHL Express
06.2024 - Current
- Improved operational efficiency by streamlining processes and implementing new strategies.
- Fostered a culture of continuous improvement within the team by actively soliciting feedback on processes and performance metrics to identify areas for potential enhancement.
- Oversaw daily scheduling for personnel, equipment utilization, and workflow coordination to maximize efficiency without compromising quality or safety standards.
- Facilitated open communication channels among team members through regular meetings, fostering a supportive work environment that encouraged problem-solving collaboration.
Cargo Agent
Ground Team Red
12.2021 - 05.2024
- Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
- Conducted thorough quality checks on outgoing shipments to minimize potential damages during transit.
- Collaborated with sales representatives to identify upselling opportunities for additional services or products offered by the company.
- Compiled accurate cargo manifests, avoiding shipping errors and meeting regulatory standards.
Warehouse Assistant
Lazada
10.2021 - 11.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Loaded and unloaded delivery trucks promptly for further distribution.
Internship Trainer
POS Aviation CARGO
06.2021 - 11.2021
- Partnered with department managers to help intern gain competencies and confidence.
- Promoted diversity within the internship program by actively recruiting and supporting underrepresented populations.
- Managed day-to-day operations of the internship program while maintaining a focus on long-term strategic goals for growth and improvement.
- Collaborated with colleagues to identify areas for improvement within the internship program, leading to more efficient training practices.
Education
No Degree - Diploma In Technology Ground Operation Services
01.2017 - 11.2021
Skills
Operational efficiency
Scheduling coordination
Process documentation
Lean principles
Teamwork
Problem-solving abilities
Certification
Diploma
Timeline
Operation Agent - DHL Express
06.2024 - Current
Diploma
02-2023
Cargo Agent - Ground Team Red
12.2021 - 05.2024
Warehouse Assistant - Lazada
10.2021 - 11.2021
Internship Trainer - POS Aviation CARGO
06.2021 - 11.2021
Admal Aviation College - No Degree, Diploma In Technology Ground Operation Services
01.2017 - 11.2021