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ATIKAH HANIM BINTI ATRASH YAHDY
SALES CONSULTANT
JITRA
Summary
Organized and results-oriented Planner excels at seeing big picture and creating plans to achieve business objectives. Adept at leveraging data-driven insights and implementing proactive solutions to deliver cost-effective and timely results. Possesses strong communication, customer service and problem-solving skills. Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Adept at problem-solving.
Overview
14
14
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
WEALTH PLANNER
ZURICH TAKAFUL
1 2020 - 01.2022
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Streamlined communication channels for enhanced collaboration between departments during the planning stages of projects.
- Established budgetary controls for projects, monitoring expenses closely to prevent overspending.
- Produced concept plans for high-profile corporate meetings and events.
- Developed strong relationships with stakeholders, ensuring clear communication and timely resolution of issues.
Sales Consultant
RHB GROUP BHD
04.2023 - 04.2024
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Successfully launched new products by executing comprehensive training programs for staff and coordinating marketing efforts to generate buzz among potential customers.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Assisted sales team with completing customer transactions and managing issues.
- Responded to telephone and in-person requests for information.
- Increased overall revenue 130% from standard balance score card in 75% minimun sales through effective salesmanship and great negotiation skills.
Guest Service Agent
The Andaman, A Luxury Collection Resort, Langkawi
12.2009 - 08.2010
- Upheld hotel policies and procedures by providing high level of customer service.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Supported local sports teams, museums, restaurants, and other tourist-oriented spots by promoting events to hotel guests.
- Collaborated with team members to handle guest requirements from check-in through check-out.
Digital Marketing Manager
AHAY PESONA ENTERPRISE
07.2014 - 07.2022
- Boosted brand awareness through the creation of engaging social media campaigns.
- Optimized content strategy across multiple channels to support search engine rankings, brand recognition, and user engagement goals.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
- Developed and executed A/B testing strategies to optimize campaign performance.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Trained junior team members in best practices for digital marketing strategies, tactics, and tools to cultivate a high-performance team culture.
Education
Diploma In Hotel Catering Management -
Politeknik Tuanku Syed Sirajuddin
08.2007 - 05.2010
Sijil Pelajaran Malaysia (SPM) - undefined
Sekolah Menengah Kebangsaan Taman Daya 2, Johor Baharu
01.2004 - 05.2006
Penilaian Menengah Rendah(PMR) - undefined
Sekolah Menengah Kebangsaan Sri Mahawangsa, Jitra
01.2001 - 05.2003
MBA - Small Business Management
Malaysia University Science And Technologies
Kuala Lumpur 04.2001 -
Skills
Fluent in Malay, English listening, written and spoken
Proficiency in Microsoft Office: Ms Word, Ms Power Point, Ms Excel, Ms Outlook, Publisher
Experience in emotional intelligent during working as wealth planner
Experience in the Programming system (Barcode System, IFQA, Opera)
Highly motivated
Enjoy learning with the new experience
Pleasant personality, cheerful, humours, and hardworking
Prepare to learn and take new skill and experiences to achieve work objective
Considerable interpersonal skills
Eager to learn and able to achieve fast
Able to work independently and cooperate fully in groups
Marketing, promoting and ultimately selling Commercial Banking product, Particularly Business Premises Financing with the primary objective of increasing the sales volume of the bank
Reading
Outdoor activities, sports and travelling
Fashion
- Client Relations
- Meeting Support
- Marketing
- Relationship Building
- Workflow Management
- Interpersonal Communication
- Event Planning
- Social Media Marketing
- Videoconferencing Organization
- Vendor Relations
- Creativity and Adaptability
- Pricing negotiation
- Sponsorship development
- Sustainability practices
Availability
Immediate basis
Language Spoken
Malay, English
License
B2 and D
Personal Information
- IC Number: 891018-02-5356
- Expected Salary: RM 5000
- Ethnicity: Malay
- Height: 155cm
- Weight: 65kg
- Health Status: Excellent
- Gender: Female
- Nationality: Malaysian
- Marital Status: Single
- Religion: Muslim
References
- Putri Afi Huda, Assistance Manager, Zurich Takaful Malaysia Bhd, Alor Setar, Kedah, +60105632533
- En Khairul Nizam, RHB BANK ALOR SETAR, 1519, Jalan Tunku Ibrahim, 05700 Alor Setar, Kedah, 013 430 6830
- En Shahrin Bin Sujor, Pensyarah, Jabatan Hospitaliti PoliteknikTuanku Syed Sirajuddin, Km.25, Ulu Pauh 02600 Arau, Perlis, www.ptss.edu.my, 04-9886200, 04-9886300
Affiliations
- American Marketing Association
- Society of Women Engineers
- Society of Human Resource Management
Software
Interests
Hiking
Swimming
Singging
Reading
Timeline
Sales Consultant
RHB GROUP BHD
04.2023 - 04.2024
Digital Marketing Manager
AHAY PESONA ENTERPRISE
07.2014 - 07.2022
Guest Service Agent
The Andaman, A Luxury Collection Resort, Langkawi
12.2009 - 08.2010
Diploma In Hotel Catering Management -
Politeknik Tuanku Syed Sirajuddin
08.2007 - 05.2010
Sijil Pelajaran Malaysia (SPM) - undefined
Sekolah Menengah Kebangsaan Taman Daya 2, Johor Baharu
01.2004 - 05.2006
MBA - Small Business Management
Malaysia University Science And Technologies
04.2001 -
Penilaian Menengah Rendah(PMR) - undefined
Sekolah Menengah Kebangsaan Sri Mahawangsa, Jitra
01.2001 - 05.2003
WEALTH PLANNER
ZURICH TAKAFUL
1 2020 - 01.2022
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