Athirah Mohd Isa
Businesswoman
Summary
Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Language
Work History
Business Owner
Talam Nor Enterprise
01.2018 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Expanded market reach with targeted marketing campaigns and strategic partnerships. Partnership with Satay Zul, Roti Bakar Beserah and Kimstone Food Court and Hall.
- Prepared annual budgets with controls to prevent overages.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
Internship-Sales Coordinator
Swiss Garden Beach Resort
05.2017 - 10.2017
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Reviewed sales performance data regularly to identify areas for improvement and implement corrective actions when needed.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Education
Diploma - Diploma In English Communication
Kolej Profesional Mara Indera Mahkota
Kuantan, Pahang, Malaysia 04.2001 -
Skills
- Customer Service
- Business Planning
- Business Development
- Staff Management
- Business Administration
Research and Development Food
There are several point that I love to spend my leasure time to develop my skills to improve food quality.
- Improved my products to achieve better taste and texture
- Fullfilled the customer satisfaction in my products
- Followed current markets of food managements
Timeline
Business Owner
Talam Nor Enterprise
01.2018 - Current
Internship-Sales Coordinator
Swiss Garden Beach Resort
05.2017 - 10.2017
Diploma - Diploma In English Communication
Kolej Profesional Mara Indera Mahkota
04.2001 -
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