Summary
Overview
Work History
Education
Skills
Additional Information
Personal Information
Timeline
Generic
Aster Soo

Aster Soo

HUMAN RESOURCES MANAGER

Summary

Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across food and beverage company environments. Professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise

Overview

11
11
years of professional experience
3
3
Languages

Work History

Human Resources Manager

HAI DI LAO MALAYSIA SDN BHD
08.2022 - Current
  • Developed and implemented recruitment strategies to attract top talent, resulting in a streamlined hiring process that reduced time-to-fill positions.
  • Designed and facilitated training programs for new hires, enhancing onboarding experience and ensuring compliance with company policies.
  • Conducted regular performance evaluations and provided constructive feedback to employees, fostering a culture of continuous improvement and professional development.
  • Managed employee relations by addressing concerns and resolving conflicts, contributing to a positive workplace environment and employee satisfaction.
  • Oversaw benefits administration, including health insurance enrollment and retirement plan management, ensuring employees received accurate information and support.
  • Analyzed workforce data to identify trends in turnover rates, enabling the development of targeted retention strategies that improved employee loyalty.
  • Collaborated with department heads to assess staffing needs, aligning human resources initiatives with organizational goals for optimal resource allocation.
  • Led diversity and inclusion initiatives that promoted an equitable workplace culture, increasing employee engagement through outreach programs and awareness campaigns.
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
  • Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Led HR team in supporting company expansion efforts, ensuring seamless integration of new employees and preserving company culture.
  • Designed and executed leadership development programs, preparing high-potential employees for future management roles.
  • Supported business growth by aligning HR strategies with corporate objectives, fostering adaptable and high-performing workforce.
  • Improved compliance with health and safety regulations by developing and implementing comprehensive training for all staff.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Conducted comprehensive HR audits to ensure compliance with labor laws and regulations, mitigating risk of legal issues.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.

Senior Human Resources Supervisor

HAI DI LAO MALAYSIA SDN BHD
06.2022 - 08.2022
  • Handle day-to-day operations of the HR functions and duties
  • Handle of full spectrum human resource functions for the company absences, bonus, increment, salary slip, leave encasement, allowance, OT and full and final settlements.
  • Ensure monthly payment statutory bodies eg KWSP, SOCSO, PCB, HRDF, EIS are submitted on time.
  • Efficiently manage staff movement (eg promotion, transfer, re-designation etc)
  • Handle staff welfare / benefits.
  • Maintaining and regularly updating master database (personal file, personal database, etc.) of each employee.
  • Preparing letters includes as employment, confirmation, absconded, termination, breach of employment.
  • Update records of employees leave (annual leave, emergency leave, medical leave, attendance report) and ensure all the files are updated and manage effectively.
  • HR documentation and filing.
  • Support employee engagement activities in the company.
  • Prepared to compute manpower indicators and conduct data analysis for management
  • Respond external & internal requests for information
  • Well versed in Labor Laws of Malaysia & latest recommendations by Government authorities
  • Monitoring of deadlines and follow up with respective teams and heads of department on progress from time to time
  • Submit training arrangement and HRDF claim submission
  • Provide monthly analysis leave record to management.
  • Undertake other duties and assignments as and when requested
  • Prepared employees' performance KPI & incentive.
  • Combined weekly working schedule.
  • Prepared monthly confirmation & resignation report to management.
  • Prepared monthly discrepancy attendance report to management.
  • Maintain employee disciplines, handle employee relations issues and counseling on work-related problems.
  • Handle HQ monthly stationery, refreshment, cleaning, coordinate office activities
  • Monitoring of deadlines and follow ups with respective teams and heads of department on progress from time to time
  • Willing to multitask and accept any other related duties

Senior Human Resources Executive

FWF GROUP SDN. BHD.
04.2020 - 05.2022
  • Company Overview: Industry Food & Beverage / Catering / Restaurant. Specialization Human Resources. Website: N/A
  • Handle day-to-day operations of the HR functions and duties
  • Handle of full spectrum human resource functions for the company absences, bonus, increment, salary slip, leave encasement, allowance, OT and full and final settlements.
  • Ensure monthly payment statutory bodies eg KWSP, SOCSO, PCB, HRDF, EIS are submitted on time.
  • Efficiently manage staff movement (eg promotion, transfer, re-designation etc)
  • Handle staff welfare / benefits.
  • Maintaining and regularly updating master database (personal file, personal database, etc.) of each employee.
  • Preparing letters includes as employment, confirmation, absconded, termination, breach of employment.
  • Update records of employees leave (annual leave, emergency leave, medical leave, attendance report) and ensure all the files are updated and manage effectively.
  • HR documentation and filing.
  • Submit training arrangement and HRDF claim submission
  • Provide monthly analysis leave record to management.
  • Undertake other duties and assignments as and when requested
  • Prepared employees performance KPI & incentive.
  • Combined weekly working schedule.
  • Prepared monthly confirmation & resignation report to management.
  • Prepared monthly discrepancy attendance report to management.
  • Maintain employee disciplines, handle employee relations issues and counselling on work-related problems.
  • Handle HQ monthly stationery, refreshment, cleaning, coordinate office activities
  • Monitoring of deadlines and follow ups with respective teams and heads of department on progress from time to time
  • Willing to multitask and accept any other related duties assigned by management
  • Industry Food & Beverage / Catering / Restaurant. Specialization Human Resources. Website: N/A

Human Resources Executive

FC CLUB SDN BHD (Ding Tai Fung Malaysia)
04.2018 - 03.2020
  • Company Overview: Industry Food & Beverage / Catering / Restaurant. Specialization Food/Beverage/Restaurant Service. Website: N/A
  • Assist with day to day operations of the HR functions and duties
  • Handle of full spectrum human resource functions for the company absences, bonus, increment, salary slip, leave encasement, allowance, OT and full and final settlements.
  • Ensure monthly payment statutory bodies eg KWSP, SOCSO, PCB,HRDF, EIS are submitted on time.
  • Efficiently manage staff movement (eg promotion, transfer, re-designation etc)
  • Handle staff welfare / benefits.
  • Maintaining and regularly updating master database (personal file, personal database, etc.) of each employee.
  • Preparing letters includes as employment, confirmation, absconded, termination, breach of employment.
  • Update records of employees leave (annual leave, emergency leave, medical leave, attendance report) and ensure all the files are updated and manage effectively.
  • HR documentation and filing.
  • Provide monthly analysis leave record to management.
  • Undertake other duties and assignments as and when requested
  • Prepared employees performance KPI & incentive.
  • Combined weekly working schedule.
  • Prepared Sky Avenue outlets name listing to Genting management.
  • Prepared monthly confirmation & resignation report to management.
  • Prepared monthly discrepancy attendance report to management.
  • Industry Food & Beverage / Catering / Restaurant. Specialization Food/Beverage/Restaurant Service. Website: N/A

Human Resources Executive cum Administrator

Always ePromode Sdn Bhd
02.2015 - 03.2018
  • Company Overview: Industry Consumer Products / FMCG. Specialization Human Resources. Website: N/A
  • Assist with day to day operations of the HR functions and duties
  • Handle of full spectrum human resource functions for the company absences, bonus, increment, salary slip, leave encasement, allowance, OT and full and final settlements
  • Ensure monthly payment statutory bodies e.g KWSP, SOCSO, PCB,EIS are submitted on time.
  • Ensure smooth implementation of company's HR policies and procedure.
  • Coordinating performance management activity e.g mid-year and year end reviews, follow up on regional submission and collating information/ date as at when needed.
  • Efficiently manage staff movement (eg promotion, transfer etc)
  • Handle staff welfare / benefits.
  • Handle company overall planning, organizing, coordinating activity.
  • Initiate succession planning.
  • Arranges meetings, booking meeting room, and planning refreshments.
  • Explain company policy and procedure to employee.
  • Responsible for courier arrangement.
  • Booking staff flight and hotel booking upon request.
  • Booking flight ticket and accommodation for management.
  • Renewal permit and passport to foreign worker.
  • Maintain and ensure implementation of proper policies, employee's handbook, working procedure and other rules and regulation.
  • Strategic and analytical management planning is required from time to time.
  • Maintaining and regularly updating master database (personal file, personal database, etc.) of each employee.
  • Handling insurance-related issues (GPA & GHS).
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.)
  • Reviewing resumes and applications, conducting telephonic interview for the candidates to schedule interviews.
  • Preparing letters includes as offer, confirmation, warning, termination.
  • Assist and check employees staff claims and petty cash.
  • Deal with employee requests regarding human resources issues, rules, and regulations.
  • Liaise with internal and external departments.
  • Keeping records of employees and client insurance, ensuring timely renewal and also panel clinic.
  • Communicate with public services when necessary.
  • Properly handle complaints and grievance procedures.
  • Update records of employees leave (annual leave, emergency leave, medical leave, attendance report) and ensure all the files are updated and manage effectively.
  • HR documentation and filing.
  • Provide monthly analysis leave record to management.
  • Handling staff grievances, conduct counseling and disciplinary cases.
  • Undertake other duties and assignments as and when requested.
  • Office equipment maintenance, ensure copiers, fax machines and printers are adequately stocked with paper and toner.
  • Planning and monitoring of first aid item, stationery and pantry supplier in order to ensure sufficient supply to meet company needs.
  • Industry Consumer Products / FMCG. Specialization Human Resources. Website: N/A

Trainer Support

ePromode Sdn Bhd
08.2014 - 01.2015
  • Company Overview: Industry Consumer Products / FMCG. Specialization Training & Development. Website: N/A
  • Devising and maintaining systems, including data management and filing
  • Producing documents, briefing papers and reports
  • Administering
  • Taking Stocks Inventory for training props
  • Organizing and attending training and ensuring the training is well
  • Producing training materials for every products training
  • Ensuring the statutory training requirements are met
  • Research, collect and analyzes data
  • Industry Consumer Products / FMCG. Specialization Training & Development. Website: N/A

Sales (Intern)

Eye Life Vision Care
04.2014 - 06.2014
  • Company Overview: Industry Non-Profit Organisation / Social Services / NGO. Specialization Social & Counselling Service. Website: N/A
  • Measure clients' bridge and eye size, temple length, vertex distance, papillary distance, and optical centers of eyes, using measuring devices.
  • Verify that finished lenses are ground to specifications.
  • Prepare work orders and instructions for grinding lenses and fabricating eyeglasses.
  • Assist clients in selecting frames according to style and color, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions.
  • Maintain records of customer prescriptions, work orders, and payments.
  • Perform administrative duties such as tracking inventory and sales, submitting patient insurance information, and performing simple bookkeeping.
  • Recommend specific lenses, lens coatings, and frames to suit client needs.
  • Sell goods such as contact lenses, spectacles, sunglasses, and other goods related to eyes in general.
  • Heat, shape, or bend plastic or metal frames in order to adjust eyeglasses to fit clients, using pliers and hands.
  • Examine eyes, using observation, instruments and pharmaceutical agents, to determine visual acuity and perception, focus and coordination and to diagnose diseases and other abnormalities such as glaucoma or color blindness.
  • Analyze test results and develop a treatment plan.
  • Prescribe, supply, fit and adjust eyeglasses, contact lenses and other vision aids.
  • Prescribe medications to treat eye diseases if state laws permit.
  • Educate and counsel patients on contact lens care, visual hygiene, lighting arrangements and safety factors.
  • Consult with and refer patients to ophthalmologist or other health care practitioner if additional medical treatment is determined necessary.
  • Remove foreign bodies from the eye.
  • Provide patients undergoing eye surgeries, such as cataract and laser vision correction, with pre- and post-operative care.
  • Prescribe therapeutic procedures to correct or conserve vision.
  • Industry Non-Profit Organisation / Social Services / NGO. Specialization Social & Counselling Service. Website: N/A

Education

MBA - Educational Leadership And Management

SEGI UNIVERSITY AND COLLEGS
MALAYSIA
04.2001 -

Bachelor's Degree - Human Resources Management

INTI INTERNATIONAL UNIVERSITY
MALAYSIA
08-2023

Professional Certificate - Human Resource Management, Payroll Managment

Portman College

Diploma - Optometry

AXISMATICS PROFESSIONAL INSTITUTE UNIVERSITY
MALAYSIA
04.2001 -

Skills

  • Advanced Fast adapt with new environment
  • Team working and supporting colleagues
  • Planning And Organizing Skills
  • Multi-tasking Skills
  • Patient Care
  • Payroll Preparation
  • Time Management
  • Adapting New Procedures

Additional Information

Premier Software, MS Office, Sage Payroll, HR 2000, SQL Payroll, Time Solution, E-Office, Malaysian Employment Act 1995, Bipo (HRMS), Ipayroll

Personal Information

Expected Salary: MYR 15000

Timeline

Human Resources Manager

HAI DI LAO MALAYSIA SDN BHD
08.2022 - Current

Senior Human Resources Supervisor

HAI DI LAO MALAYSIA SDN BHD
06.2022 - 08.2022

Senior Human Resources Executive

FWF GROUP SDN. BHD.
04.2020 - 05.2022

Human Resources Executive

FC CLUB SDN BHD (Ding Tai Fung Malaysia)
04.2018 - 03.2020

Human Resources Executive cum Administrator

Always ePromode Sdn Bhd
02.2015 - 03.2018

Trainer Support

ePromode Sdn Bhd
08.2014 - 01.2015

Sales (Intern)

Eye Life Vision Care
04.2014 - 06.2014

MBA - Educational Leadership And Management

SEGI UNIVERSITY AND COLLEGS
04.2001 -

Diploma - Optometry

AXISMATICS PROFESSIONAL INSTITUTE UNIVERSITY
04.2001 -

Professional Certificate - Human Resource Management, Payroll Managment

Portman College

Bachelor's Degree - Human Resources Management

INTI INTERNATIONAL UNIVERSITY

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Aster SooHUMAN RESOURCES MANAGER