ASRINFARINIE AK ANYU AYIN
BUSINESS DEVELOPMENT EXECUTIVE
Summary
Proven Business Development Executive with a track record of fostering robust client relationships and spearheading innovative market strategies at previous companies. Expert in customer relationship management and market research, I've significantly expanded client bases and enhanced revenue growth. Skilled in negotiations and relationship building, my strategic approach has consistently driven outstanding business results.
Overview
3
3
years of professional experience
Work History
Business Development Executive
SENG LIY ENGINEERING (M) SDN BHD
04.2023 - 05.2024
- Built strong relationships with clients, leading to increased clients satisfaction and repeat business.
- Collaborated with cross-functional teams to identify opportunities for product improvement, driving innovation in the company''s offerings.
- Contributed to industry events and trade shows to showcase products and gather industry intelligence.
- Negotiated prices, terms of sales and service agreements.
- Built relationships with customers and community to promote long term business growth.
- Communicated directly with clients and partners to build strong business networks and relationships.
- Identified business development challenges and client concerns for proactive resolution.
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
- Provided exceptional client service by promptly addressing client concerns and resolving issues as they arose.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Delivered presentations at industry conferences, raising company profile and attracting potential clients.
- Evaluated the performance of business development initiatives, making data-driven adjustments to optimize results and achieve sales targets.
- Created compelling proposals that demonstrated the unique value of our products/services while addressing client needs and expectations.
- Conducted competitor analysis to identify gaps in the market and capitalize on untapped opportunities.
- Translated client needs into solution requirements using powerful value propositions and negotiation skills.
- Implemented innovative business development strategies to increase client base and expand market share.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Senior Accounts Manager
REKA ADVISORY SDN BHD
01.2021 - 03.2024
- Managed high-profile accounts with precision, ensuring timely delivery of services and prompt resolution of any issues.
- Developed strong relationships with key stakeholders, fostering a collaborative environment for successful project completion.
- Enhanced revenue growth through consistent up-selling and cross-selling of products and services to existing clients.
- Implemented strategic plans to achieve ambitious sales targets, consistently meeting or exceeding expectations.
- Conducted thorough market research to gain valuable insights into competitor activities and identify untapped opportunities for expansion.
- Collaborated across departments to ensure seamless communication and coordination in support of joint initiatives.
- Negotiated favorable contract terms for both company and clients, resulting in profitable partnerships and long-term business relationships.
- Boosted client satisfaction by proactively addressing concerns and implementing tailored account management strategies.
- Prepared documentation, finalized sales and maintained records.
- Analyzed data to discover trends, informing market strategies, and objectives.
- Increased revenue by communicating payment changes and product updates to clients.
- Contributed to annual revenue goals by selling new services and developing new accounts.
Account Manager
REKA ADVISORY SDN BHD
01.2021 - 02.2022
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Educated clients on new products or services to increase customer engagement with brand.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
- Developed customized account plans for clients to help them achieve their business goals.
- Coordinated cross-departmental efforts to execute successful marketing campaigns for key accounts.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Education
Associate of Science - DIPLOMA IN SCIENCE
UITM JENGKA
JENGKA, PAHANG 04.2001 -
Skills
Business Development
Customer Relationship Management
Lead Generation
Sales and Marketing
Sales Pipeline Management
Business development and planning
Market Research
Decision-Making
Negotiations
Presentation Development
Promotional planning
Prospect targeting
Relationship building and management
Languages
BAHASA MELAYU , ENGLISH, MANDARIN
Native language
ENGLISH
Advanced
C1
Timeline
Business Development Executive
SENG LIY ENGINEERING (M) SDN BHD
04.2023 - 05.2024
Senior Accounts Manager
REKA ADVISORY SDN BHD
01.2021 - 03.2024
Account Manager
REKA ADVISORY SDN BHD
01.2021 - 02.2022
Associate of Science - DIPLOMA IN SCIENCE
UITM JENGKA
04.2001 -
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