Sr. ASNUL HISYAM BIN A.SAMAD
AREA PROPERTY MANAGER
Kuala Lumpur
Summary
Property & Facilities management professional prepared to excel in managing multiple type of properties and enhancing tenant satisfaction. Known for effective oversight of property operations and adept at handling tenant concerns. Reliable team collaborator focused on achieving high standards and adapting to changing needs with expertise in budgeting and maintenance coordination.
Experienced with managing diverse property portfolios and ensuring tenant satisfaction. Utilizes comprehensive knowledge of property operations and tenant relations to drive positive outcomes. Track record of effective budgeting, financial reporting, and team leadership to maintain high-quality property standards.
Overview
15
15
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Area Property Manager
Sem Siong Industries Sdn Bhd
09.2024 - 03.2025
- Planned, designed, and scheduled phases for redevelopment and refurbishment projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members, consultants, and contractors for enhanced collaboration and successful project completion.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Coordinated material procurement and required services for projects within budget requirements.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Maintained regulatory compliance by staying up-to-date on relevant laws, codes, standards, such as OSHA requirements.
- Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
- Coordinated space planning efforts to optimize facility usage and accommodate changing business needs.
- Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
- Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
- Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
- Maintained HVAC, temperature control, electrical and building automation systems.
- Oversaw facility renovations, ensuring compliance and adherence to UBBL.
- Enhanced building security with the installation of access control systems, surveillance cameras, and improved lighting.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Provided mentorship and guidance to junior staff members, fostering a positive work environment that promoted professional growth.
- Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
- Collaborated with stakeholders to develop capital improvement plans that aligned with organizational goals and budgets.
- Accounted for building usage and organizational needs when planning maintenance activities.
- Coordinated events setup and teardown effectively, ensuring minimal disruption to regular facility operations.
- Setting up an in-house operation team transitioning from the outsource facilities management services.
- Responded to building emergencies and managed repairs.
- Analyzed building control and HVAC system performance and recommended improvements.
- Established emergency response procedures, effectively managing crisis situations with minimal disruption to operations.
- Established the fit in/out guidelines to streamlined the renovation project carried out by tenants.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Tracked and documented operational and financial records to perform analysis of performance and costs.
- Managed parking and transportation systems by monitoring parking areas and transport services to promote easy accessibility for occupants.
- Prepared reports and schedules with accuracy.
PORTFOLIO MANAGER
RAHIM & CO INTERNATIONAL
12.2021 - 08.2024
- Presented detailed reports on portfolio performance, highlighting key drivers of growth and areas of improvement.
- Facilitated portfolio performance review and implemented new strategies.
- Managed multiple properties for the Property & Facilities Management services.
- Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Managed a team of staff, providing training and guidance for improved performance and professional development.
- Coordinated emergency response efforts during crises, effectively mitigating damage and prioritizing safety for all occupants.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
- Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
- Boosted clients satisfaction with well-maintained workspaces and prompt resolution of maintenance requests.
- Liaised with vendors to maintain equipment warranties, ensuring timely repairs or replacements when needed.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Streamlined operations, coordinating with multiple departments to ensure seamless facility management processes.
- Improved facility efficiency by implementing preventive maintenance programs and optimizing resource allocation.
- Developed strategic plans for facility improvements, considering both short-term needs and long-term objectives.
- Increased cost savings by renegotiating vendor contracts and identifying areas for budget optimization.
- Collaborated closely with architects during new construction projects, providing input on best practices for efficient facility design.
- Conducted regular audits to maintain compliance with industry regulations and company policies, mitigating potential risks.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Optimized space utilization in the facility by redesigning layouts and recommending adjustments based on changing organizational needs.
- Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
- Supervised staff of 82 person in day-to-day activities.
- Championed workplace health initiatives, creating a culture of wellness that contributed to higher employee engagement levels.
- Implemented preventive maintenance schedule, significantly reducing downtime and repair costs.
- Conducted detailed analysis of facility usage to recommend space optimization strategies.
- Coordinated renovation projects for enhanced operational efficiency, overseeing contractor work to ensure timely completion.
- Optimized HVAC and lighting systems for energy efficiency, contributing to environmental sustainability goals.
- Developed and maintained annual budgets for facility operations, ensuring fiscal responsibility and cost-effectiveness.
- Facilitated training programs for staff on new safety protocols, resulting in decrease in workplace accidents.
- Upgraded security systems, including surveillance and access controls, enhancing overall building security.
- Streamlined inventory management system for maintenance supplies, leading to reduced waste and cost savings.
- Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
MANAGER, SPECIAL PROJECT
UEM SUNRISE BHD
10.2018 - 11.2021
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Demonstrated exceptional leadership skills by inspiring team members to achieve their full potential in each project phase.
- Optimized workflow efficiency by streamlining processes and implementing new technologies.
- Facilitated cross-functional collaboration to maximize innovation and problem-solving capabilities.
- Spearheaded the development of innovative solutions that addressed critical organizational challenges headon.
- Played a pivotal role in securing new business opportunities through effective networking and relationship building efforts.
- Implemented continuous improvement initiatives, leading to streamlined operations and cost savings for the organization.
- Developed comprehensive project plans, ensuring all milestones were met and expectations were managed effectively.
- Enhanced team performance through regular training sessions and performance evaluations.
- Increased client satisfaction by consistently delivering projects on time and within budget.
- Conducted research and gathered key information for use in upcoming project planning.
- Preparation of annual operating budget for the newly acquired project.
- Setting up the operational team for the newly acquired project.
- Conducting internal cross functional audit exercise to ensure the operational smoothness across the all managed project.
- Conducting training on the Property Management, Facilities Management, and Strata Management to internal staff, clients, stakeholders, and public.
ASSISTANT MANAGER, BUSINESS DEVELOPMENT
UEM EDGENTA BHD
04.2016 - 09.2018
- Increased business development opportunities by identifying and securing new partnerships.
- Facilitated collaboration between internal departments such as finance, operations, and marketing to ensure seamless execution of business development initiatives.
- Organized and participated in various networking events to expand professional connections and increase brand visibility.
- Coordinated with product development teams to ensure alignment between business objectives and product features or improvements needed for market success.
- Established long-term relationships with clients, fostering trust and loyalty within the business network.
- Conducted market research to identify emerging trends and potential areas of growth.
- Implemented effective sales strategies for improved revenue generation.
- Implemented a client feedback system to gather valuable insights for continuous improvement in products and services offered.
- Negotiated contracts with key partners to secure favorable terms for both parties involved in agreements.
- Leveraged data analytics tools for better understanding of target audience preferences and buying behaviors, leading to more tailored offerings and enhanced customer engagement.
- Assisted in the preparation of annual budgets, setting realistic goals for revenue growth based on past performance analysis and future projections.
- Trained junior team members on successful business development tactics, driving overall team performance improvement.
- Streamlined internal processes to improve efficiency in handling client accounts and responding to inquiries.
- Monitored competitor activity to stay ahead of market shifts and maintain a competitive edge in the industry.
- Provided strategic insights on industry trends, enabling informed decision-making within the organization.
- Delivered compelling sales presentations that effectively communicated value propositions, resulting in increased conversion rates.
- Collaborated with cross-functional teams to develop comprehensive business solutions for clients.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Conducted market research to identify new opportunities and target markets.
- Continually maintained and improved company's reputation and positive image in markets served.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
- Mentored local personnel on best practices and protocols to maximize productivity.
RESIDENTIAL EXECUTIVE
UEM SUNRISE BHD
02.2012 - 06.2016
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Prepared annual data to determine metrics for operational performance.
- Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
- Identified trends and assessed opportunities to improve processes and execution.
- Implemented cost-saving measures through reevaluation of supply chain management practices.
- Led cross-functional team to develop new product line, which was launched ahead of schedule and under budget.
- Managing the building day to day operation to ensure minimal downtime and immediate action during the downtime.
- Preparation of accounting report and debtors aging for the management committee on monthly basis.
- Assisting the residents on their requirements and needs on the residential buildings.
VALUATION EXECUTIVE
KNIGHT FRANK OOI & ZAHARIN SDN BHD
08.2010 - 02.2012
- Conducted thorough market research to inform comprehensive valuations that accurately reflected industry trends.
- Maintained a high level of industry knowledge through continuous education and training on current best practices in valuation methodologies.
- Presented complex valuation findings in digestible formats, facilitating informed decision-making among stakeholders.
- Developed financial projections and forecasts to guide investment decisions.
- Monitored market trends and news to identify emerging opportunities.
- Preparation of Valuation Reports for Residential, Agricultural Land, Industrial Buildings & Lands, Commercial Buildings, Land Acquisition, and Special Property.
- Preparation of Valuation Report for the submission to the Suruhajaya Security malaysia.
- Preparation of Market & Feasibility Study Report to client for the proposed redevelopment of land.
LEASING EXECUTIVE
KLCC PROPERTY HOLDINGS BHD
02.2010 - 07.2010
- Generated detailed reports on leasing activity to inform management decision-making processes.
- Conducted thorough market research to identify trends and set competitive rental rates.
- Coordinated move-ins and move-outs efficiently, minimizing downtime between tenants.
- Maintained a high level of knowledge about current market trends by attending industry events and networking with peers.
- Assisted in the development of innovative leasing programs designed to attract new renters while retaining existing clients.
- Assisted in the preparation of annual budgets for properties, ensuring financial goals were met or exceeded.
- Evaluated potential improvements for properties based on feedback from residents and market demand analysis.
- Developed strong relationships with local businesses, promoting property visibility and attracting potential tenants.
- Maintained accurate records of all leasing transactions, ensuring compliance with company policies and legal requirements.
- Reviewed tenant applications thoroughly, conducting background checks and verifying references to ensure qualified occupants.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Kept properties in compliance with local, state, and federal regulations.
- Managed legal dispute especially on the outstanding debt including preparation of affidavits and others related documentations.
Education
Master of Science - FACILITIES MANAGEMENT
MARA UNIVERSITY OF TECHNOLOGY
KUALA LUMPUR 04.2001 -
Bachelor of Science - ESTATE MANAGEMENT
UNIVERSITY OF MALAYA
KUALA LUMPUR 04.2001 -
High School Diploma -
UNIVERSITY TECHNOLOGY OF MALAYSIA
KUALA LUMPUR 04.2001 -
Skills
Team leadership and motivation
Organizational and planning skills
Networking and relationship building
Staff training and development
Facilities maintenance
Vendor management experience
Budgeting and financial analysis
Computer and software literacy
Property management
Tenant relations
Marketing
Asset management
Facilities management
Real estate law
Regulatory compliance
Contract administration
Leasing management
Customer service
Problem-solving
Operations management
Staff coordination
Financial reporting
Dispute handling
Building operations
Strategic planning
Crisis management
Affiliations
- Royal Institute of Surveyor Malaysia
- Malaysian Institute of Professional Property and Facilities Management Malaysia
- Association of Valuers, Property Managers, Estate Agents and Property Consultants in the Private Sector, Malaysia.
Certification
Professional Property Manager
Accomplishments
- The Edge, Best Managed Property Award (Building Above 10 Years), MOF Inc Tower, 2022
- The Edge, Best Managed Property Award (Mixed Strata Development), KL Eco City (Bronze), 2023
Timeline
Area Property Manager
Sem Siong Industries Sdn Bhd
09.2024 - 03.2025
Certified Facilities Management Manager
01-2024
Professional Technologist (Building & Construction)
02-2022
PORTFOLIO MANAGER
RAHIM & CO INTERNATIONAL
12.2021 - 08.2024
MANAGER, SPECIAL PROJECT
UEM SUNRISE BHD
10.2018 - 11.2021
Professional Property Manager
07-2018
ASSISTANT MANAGER, BUSINESS DEVELOPMENT
UEM EDGENTA BHD
04.2016 - 09.2018
RESIDENTIAL EXECUTIVE
UEM SUNRISE BHD
02.2012 - 06.2016
VALUATION EXECUTIVE
KNIGHT FRANK OOI & ZAHARIN SDN BHD
08.2010 - 02.2012
LEASING EXECUTIVE
KLCC PROPERTY HOLDINGS BHD
02.2010 - 07.2010
Master of Science - FACILITIES MANAGEMENT
MARA UNIVERSITY OF TECHNOLOGY
04.2001 -
Bachelor of Science - ESTATE MANAGEMENT
UNIVERSITY OF MALAYA
04.2001 -
High School Diploma -
UNIVERSITY TECHNOLOGY OF MALAYSIA
04.2001 -
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