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Driven Assistant Store Manager with a proven track record at 7-ELEVEN SIMPANG DURIAN, excelling in customer relations and store organization. Demonstrated success in enhancing customer satisfaction and streamlining stock management. Skilled in Microsoft Excel and adept at resolving customer concerns, ensuring a top-notch shopping experience. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
The Assistant Store Manager is responsible for leading the stores day-to-day operations in the absence of the Store Manager, and for otherwise supporting the Store Manager in all aspects of running the store. The ASM will review business results, including profitability, and plan for continued improvement. The ASM supports the selection and development of all SCs in conjunction with the Store Manager and is also responsible for the training of all SCs in the store. The ASM is responsible for ordering throughout the store. The ASM ensures all team members are providing exceptional customer service.
Stock management
Store Organization
Customer Relations
Customer Service
Ensure a pleasant shopping experience for all customers
Resolve customer concerns, issues, and complaints efficiently and effectively
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
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