Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Participation & Involvements
Training & Courses
References
Timeline
Generic
Asma' Tuan Hassan

Asma' Tuan Hassan

Internal Control Analyst/Credit Assessment/Billing Associate
Dengkil, Selangor

Summary

Detail-oriented professional with 10 years of experience across finance operations, system control, financial risk management, billing and credit assessment. Strong foundation in financial processes and controls, with hands-on experience in financial and operational audits, SOX and non-SOX compliance and credit risk evaluations especially in retail customers. Skilled in using SAP and other financial systems to streamline processes, enhance reporting accuracy and support business decisions. Adept at managing stakeholders, identifying control gaps and driving process improvements. Currently open to new opportunities in accounting, finance operations, internal audit, credit management or any finance-related roles where I can contribute my skills and continue to grow within a dynamic and forward-thinking organization.

Overview

12
12
years of professional experience
2
2
Languages

Work History

CTE AEC Tester (Application Embedded Control)

Shell Business Service Centre Sdn Bhd
01.2021 - 12.2024
  • Provided assurance on the effectiveness of financial controls within the organization's internal control framework, ensuring key financial and operational risks were appropriately mitigated.
  • Performed comprehensive testing of SOX and non-SOX financial controls, particularly those dependant on IT System, accross various ERP systems to ensure compliance and financial integrity.
  • Executed independent reviews and evaluations of financial process controls, includin system configurations, automated workflows, system interfaces and financial reporting tools.
  • Performed data accuracy and completeness checks on system-generated reports and validating financial data to support control effectiveness.
  • Collaborated cross-functionality with finance, IT and compliance team to streamline financial control testing processes, gaps and findings based on testing outcome.
  • Successfully sign-off for Q3 and Q4 controls each year, achieving 100% completion with high-quality and actionable observations.

Credit Assessment Analyst

Shell Business Service Centre Sdn Bhd
11.2016 - 12.2020
  • Involved in generating revenue for the business by analytically analyzing potential and current downstream and retail customers.
  • Perform full financial analysis to ascertain a customer's viability in trading with Shell - an investment analysis which looks into the financial strength of a customer, going concern basis.
  • Involved in risk managemment; perform analysis on customers to ensure that they can enter into a hedging contract with Shell.
  • Determining appropriate credik risk rating and credit limit through commercial and full financial analysis.
  • Analysis of the overall credit exposure and re-assessment of credit worthiness of customers based on re-evaluation triggers and timeliness.
  • Perform yearly assessment for over 600 Retail customers and perform analysis n the required credit limit and credit risk based on Credit Retail Strategy.

Billing Associate

Shell Business Service Centre Sdn Bhd
03.2014 - 10.2016
  • Process billing requests and raised multiple types of FI documeents as per business requirements, including manual posting of debit and credit notes.
  • Generated and dispatched invoices daily, ensuring accuracy and timeliness in financial transactions.
  • Attended monthly stakeholder engagement meetings to gather input and address billing-related concerns.
  • Reviewed and analyzed high-risk general ledger items as part of the Statement of Account Receivable (SOAR) analysis.
  • Participated in GSAP and Blueprint improvement initiatives, contributing to system and process enhancements.
  • Drove improvements by guiding requestors to adhere to billing guidlenes for recruiting and non-recurring transactions.
  • Improved standardization by enhancing billing templates and ensuring process compliance across departments.
  • Collaborated with finance and accounting teams to resolve discrepancies, strengthening communication and operational consistency.

Inventory Control Executive

Sime Darby Medical Centre Ara Damansara
06.2013 - 09.2013
  • Planned and monitored day-to-day operational activities by developing detailed management plans that improved overall inventory accuracy and efficiency.
  • Designed and implemented robust internal controls for inventory management, enhancing accountability and significantly reducing descrepancies.
  • Collaborated with clinical and procurement departments to streamline inventory workflows and ensure timely accesss to critical medical supplies.

Education

Bachelor in Accountancy - Accountancy

Universiti Teknologi Mara (UiTM)
Segamat, Johor, Malaysia
04.2001 -

Diploma in Accountancy - Accountancy

Universiti Teknologi Mara (UiTM)
Segamat, Johor, Malaysia
04.2001 -

Sijil Pelajaran Malaysia (SPM) - Science Education

SMK USJ 4
Subang Jaya, Selangor, Malaysia
04.2001 -

Skills

SAP FICO

Accomplishments

  • Identified and reported over 20 key control deficiencies annually related to financial processes, working closely with control owners and process design teams to implement corrective actions.
  • Recognized by Leadership in 2022 for high quality of financial control testing.
  • Successfully implemented a new security management process in the Retail Business, maintaining operational continuity and compliance without disruption.
  • Continuous improvement - successfully migrated tasks to appropriate teams by providing evidence that certain responsibilities were outside the credit function scope.
  • Enhanced Downstream Credit Assessment performance, evidenced by significant reductions in expired securities as tracked in the Process Compliance Dashboard.

Awards

  • Long Service Award - 5 & 10 years of service
  • Shell Malaysia Star Award, 2019 (Recognized for outstanding cross-functional collaboration in supporting over 600 retail customers by facilitating temporary credit limit and extending payment terms)
  • Shell Tester Awards, 2021-2024

Participation & Involvements

  • Super User for GSAP Sytem, 2023-2024
  • AEC Focal Point for CTE SharePoint Refresh Project, 2023
  • Organizer for Resilience Session for FOKL Controller, 2023
  • SAP Training Representation, 2021
  • Volunteer, Shell Selamat Sampai Campaign, 2019
  • Focal, Visual Management Board, 2018
  • Volunteer, Revenue Away Day, 2016
  • HSSE Focal Role representing Billing Team, 2014-2016

Training & Courses

  • Certified First Aider Training
  • Defensive Driving Course
  • Lean Sigma Yellow Belt Certification
  • Value Stream Mapping Workshop
  • Certification Managing a SharePoint Site

References

Azhari Azizan - AEC Manager, Shell Business Service Centre Sdn Bhd

Contact: 013-3414695, Azhari.Azizan@shell.com


Warren Tan - Senior Team Manager, Shell Business Service Centre Sdn Bhd

Contact: 016-6655807, Warren.W.Tan@shell.com


Timeline

CTE AEC Tester (Application Embedded Control)

Shell Business Service Centre Sdn Bhd
01.2021 - 12.2024

Credit Assessment Analyst

Shell Business Service Centre Sdn Bhd
11.2016 - 12.2020

Billing Associate

Shell Business Service Centre Sdn Bhd
03.2014 - 10.2016

Inventory Control Executive

Sime Darby Medical Centre Ara Damansara
06.2013 - 09.2013

Bachelor in Accountancy - Accountancy

Universiti Teknologi Mara (UiTM)
04.2001 -

Diploma in Accountancy - Accountancy

Universiti Teknologi Mara (UiTM)
04.2001 -

Sijil Pelajaran Malaysia (SPM) - Science Education

SMK USJ 4
04.2001 -

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Asma' Tuan HassanInternal Control Analyst/Credit Assessment/Billing Associate