Summary
Overview
Work History
Education
Skills
Timeline
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ASHLEY TANG

ACCOUNT MANAGER (REVENUE DIRECT)
SELANGOR

Summary

Accomplished Account Manager at SIN CHEW MEDIA CORPORATION BERHAD, leveraging relationship selling and strategic account development to boost client satisfaction and retention. Enhanced sales revenue by implementing strategic plans and negotiating favorable terms. Proficient in demand forecasting and customer-oriented service, driving business growth and retention.

Overview

23
23
years of professional experience

Work History

Account Manager

SIN CHEW MEDIA CORPORATION BERHAD
08.2024 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Negotiated prices, terms of sale and service agreements.
  • Anticipated clients' needs by staying in touch on regular basis.
  • Conducted product presentations and demonstrations, resulting in increased product adoption among clients.
  • Created proposals for new and repeat customer business transactions.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Achieved higher client satisfaction ratings through consistent communication and problem resolution.

ADVERTISEMENT SALES SPECIALIST

SIN CHEW MEDIA CORPORATION BERHAD
05.2004 - 08.2024
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Increased sales revenue by developing and implementing strategic sales plans.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problemsolving.

MEDIA BUYER

LINS ADVERTISING & MARKETING SDN BHD
04.2002 - 04.2004
  • Increased client ROI by strategically negotiating advertising placements across various platforms.
  • Conducted comprehensive market research to identify new opportunities and stay ahead of industry trends.
  • Negotiated and purchased advertising space in trade magazines and journals on behalf of several large clients.
  • Developed strong relationships with media vendors, resulting in better negotiated rates and added value for clients.
  • Saved clients money by skillfully renegotiating contracts upon renewal or extension.
  • Built a solid understanding of each client''s business objectives in order to align media buying strategies accordingly.
  • Developed tight professional relationships with media planners, which helped to identify right targeted audiences for campaigns.
  • Strengthened brand awareness by selecting the most appropriate media channels based on target audience demographics and preferences.
  • Created and presented media and advertising packages to prospective customers.

Education

EXECUTIVE DIPLOMA - REAL ESTATE

UCSI COLLEGE
Cheras, Malaysia
04.2001 -

ADVANCED DIPLOMA - MASS COMMUNICATION (JOURNALISM

TUNKU ABDUL RAHMAN COLLEGE
SETAPAK, SELANGOR
04.2001 -

Skills

Relationship selling

Timeline

Account Manager

SIN CHEW MEDIA CORPORATION BERHAD
08.2024 - Current

ADVERTISEMENT SALES SPECIALIST

SIN CHEW MEDIA CORPORATION BERHAD
05.2004 - 08.2024

MEDIA BUYER

LINS ADVERTISING & MARKETING SDN BHD
04.2002 - 04.2004

EXECUTIVE DIPLOMA - REAL ESTATE

UCSI COLLEGE
04.2001 -

ADVANCED DIPLOMA - MASS COMMUNICATION (JOURNALISM

TUNKU ABDUL RAHMAN COLLEGE
04.2001 -

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ASHLEY TANGACCOUNT MANAGER (REVENUE DIRECT)