ARYSSA IMAN SYAZA BT AHMAD NAJUIB
Barista
Bandar Puchong Jaya,10
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Personable team member experienced in crafting specialty coffee and teas and providing superior customer service. Fluent in range of coffee beans, origins and blends. Dedicated to providing unique service to coffee enthusiasts in fast-paced environments. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Barista
Kopi Saigon
03.2024 - 04.2024
- Consistently met or exceeded daily sales targets by 20%, driving revenue growth for the cafe.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Worked flexible hours across night, weekend, and holiday shifts.
- Cleaned counters, machines, utensils, and seating areas daily.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages
Cashier
99speedmart
06.2022 - 07.2022
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Worked with floor team and managers to meet wide range of customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Housekeeper
The Haven Resort
12.2021 - 12.2021
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Education
Diploma - Fashion Design
Widad University College
Kuantan, Pahang 04.2001 -
High School Diploma -
SMK Seri Ampang
Ipoh, Perak 04.2001 -
High School Diploma -
SK Sungai Rapat
Ipoh, Perak 04.2001 -
Skills
Food Storage Management
Table Bussing
Professionalism
Upselling
Task Prioritization
Performance Improvements
Point of sale operation
Teamwork and Collaboration
Friendly and outgoing
Self Motivation
Flexible Schedule
Cleanliness
Timeline
Barista
Kopi Saigon
03.2024 - 04.2024
Cashier
99speedmart
06.2022 - 07.2022
Housekeeper
The Haven Resort
12.2021 - 12.2021
Diploma - Fashion Design
Widad University College
04.2001 -
High School Diploma -
SMK Seri Ampang
04.2001 -
High School Diploma -
SK Sungai Rapat
04.2001 -
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