ARULSEELAN BALASUNDRAM SHARAN
MANAGER
Masai, Johor
Summary
Dynamic Chef Supervisor with a proven track record at BLUEMOON KITCHEN & BAR, enhancing kitchen operations and fostering team productivity. Excelled in menu development and culinary expertise, significantly improving food presentation and sourcing. Skilled in creating a positive work environment and boosting brand visibility through community engagement. Demonstrates exceptional leadership and cost control, optimizing resources for maximum efficiency.
Seasoned Sous Chef specializing in BLUEMOON cuisine. Successful 1 year record in high-volume kitchens. Career achievements working with head chefs and kitchen staff to meet high standards for taste, presentation and service.
Overview
11
11
years of professional experience
4
4
Languages
Work History
Chef Supervisor
BLUEMOON KITCHEN & BAR
08.2022 - Current
- Troubleshot equipment issues in the kitchen quickly so as not to disrupt operations or compromise food safety.
- Fostered a positive work environment, promoting teamwork among kitchen staff members for improved productivity.
- Participated in community outreach efforts such as cooking demonstrations or charity events to increase brand visibility and goodwill.
- Built relationships with local farmers markets to source fresh produce directly from growers at advantageous prices.
- Advanced employees'' professional growth through regular performance evaluations and constructive feedback sessions.
Manager
DIE HARD CAFE & LOUGE
12.2018 - 07.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved safety procedures to create safe working conditions for workers.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Managed senior-level personnel working in marketing and sales capacities.
Barista Trainer
DEL TE SO CAFE
04.2016 - 10.2018
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Trained new employees in groups and in one-on-one scenarios.
- Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
- Enhanced customer satisfaction by providing high-quality espresso and coffee beverages.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Customized training strategies based on individual barista knowledge, experience, and strengths.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Managed cash register transactions efficiently while adhering to company policies regarding cash handling procedures.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Barista
THE HALL COFFEE BAR
03.2014 - 03.2016
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Controlled line and crowd with quick, efficient service.
Education
No Degree - SPM
SMK HWA LIAN
PAHANG 04.2001 -
Skills
Food presentation
Menu development
Scheduling staff
Sanitation standards
Recipe creation
Culinary expertise
Special diets
Cost control
Kitchen operations
Waste reduction
Timeline
Chef Supervisor
BLUEMOON KITCHEN & BAR
08.2022 - Current
Manager
DIE HARD CAFE & LOUGE
12.2018 - 07.2022
Barista Trainer
DEL TE SO CAFE
04.2016 - 10.2018
Barista
THE HALL COFFEE BAR
03.2014 - 03.2016
No Degree - SPM
SMK HWA LIAN
04.2001 -
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