Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Car Detailing
Timeline
Generic

Arresh Sidhu

Head Of Depart Logistics
Chemor

Summary

Proven leader with a track record of fostering team growth and driving operational efficiency at Ipoh Prima Medic. Skilled in logistics planning and team management, excels in enhancing customer engagement and streamlining processes. Achieved significant improvements in employee productivity and morale through innovative training and development strategies. Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success.

Overview

4
4
years of professional experience

Work History

Head of the Department Logistics

Ipoh Prima Medic
04.2023 - Current
  • Mentored department staff members, fostering a culture of continuous learning and professional development.
  • Promoted a positive work environment by fostering open communication channels between team members at all levels within the organization.
  • Drove process improvement efforts by identifying inefficiencies, developing solutions, and monitoring results over time.
  • Facilitated knowledge sharing among staff members through regular training sessions on best practices relevant to their roles within the organization.
  • Maintained a high level of employee engagement by recognizing individual and team accomplishments, celebrating success stories, and addressing performance gaps constructively.
  • Delivered impactful presentations to senior leadership on key accomplishments, challenges faced by the department, and proposed action plans for addressing concerns proactively.
  • Improved employee morale and productivity through effective leadership and communication strategies.
  • Negotiated contracts with vendors, securing favorable terms while maintaining strong working relationships.
  • Oversaw talent acquisition efforts for the department, ensuring the recruitment of top-tier professionals who contributed significantly to organizational success.
  • Implemented data-driven decision-making processes to enhance operational efficiency and optimize resource allocation.
  • Developed comprehensive policies and procedures for managing risks associated with departmental activities efficiently while adhering to regulatory requirements as applicable.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Defined clear targets and objectives and communicated to other team members.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Freelancer

Detailing Cars
01.2021 - 04.2023
  • Enhanced client satisfaction by delivering high-quality work within deadlines.
  • Collaborated with clients to define project requirements and deliverables.
  • Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
  • Strengthened client relationships with consistent communication and timely project updates.
  • Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
  • Researched and identified innovative solutions to acquire resources and meet customer needs.
  • Delivered exceptional customer service throughout the engagement process, leading to positive reviews and testimonials from satisfied clients.
  • Increased revenue through successful marketing campaigns for various clients.
  • Developed prototypes to use for testing, measuring data and gathering valuable feedback.
  • Developed materials for projects, customers. (My own car shampoo, Wheel cleaner, etc).
  • Personalized 1 to 1 advice on maintaining a well detailed vehicle for customers.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Created and managed project plans, timelines and budgets.
  • Maintained database systems to track and analyze operational data.

Videographer & Photographer

Kimitech
09.2022 - 01.2023
  • Filmed live events and promotional videos, capturing memorable moments for a wide array of clientele.
  • Delivered polished videos on time by efficiently managing post-production tasks such as color grading, sound mixing, and visual effects creation.
  • Set up for shots according to production schedules, weather, and lighting conditions and available equipment.
  • Collaborated with other production team members for successful completion of projects.
  • Developed creative approaches to video production to create unique and engaging content.
  • Produced videos according to client specifications, including desired length, style and pace.
  • Operated video cameras in various environments, adjusting settings appropriately for outdoor and studio.
  • Developed scripts and storyboards to guide production process.
  • Used [Software] to edit footage into correct order and add effects.
  • Collaborated with clients to develop creative concepts and deliver engaging video content tailored to their unique needs.

Bartender

ATAS Speakeasy
04.2022 - 09.2022
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Education

Bachelor of Mass Communication - Mass Communications

Quest International University
Ipoh, Perak, Malaysia
04.2001 -

Diploma In Graphic Design - Arts

Sunway College Ipoh
Tambun, Ipoh
04.2001 -

Skills

Team Management

Technical knowledge

Ethics and integrity

Training facilitation

Partnership Building

Crisis Management

Customer Engagement

Operations

Training and Development

Personnel Management

Customer Service

Relationship building and management

Logistics Planning

Accomplishments

  • Collaborated with team of 2 individuals in the development of DMAC Kit 15.
  • Supervised team of 2 staff members.
  • Achieved excellence by completing urgent orders with accuracy and efficiency.
  • Participated as guest bartender for events.
  • Detailed multiple categories of vehicles.
  • Created a good communications with customers.
  • Created a personalized detailing chemicals.

Languages

Punjabi
Native language
Malay
Upper intermediate
B2
English
Proficient
C2

Car Detailing

It started as a hobby and a peaking interest in seeing new types of cars and the different variety of cars. It then expanded into a side business which supported my thrive to upgrade my own vehicle. Throughout the years of doing my own detailing efforts, I have also presented myself with the opportunity to create  my own brand as well as create my own chemicals used for my detailing business and journey. It initially started with the basic washing of cars, then expanded to interior detailing which then expended to majority of the detailing categories. It then came to me that all the while i enjoyed detailing cars is because cars are something that I love. It made me determined to do my best for every vehicle that comes to my garage. Making sure that I do my best and make the customer happy.

Timeline

Head of the Department Logistics

Ipoh Prima Medic
04.2023 - Current

Videographer & Photographer

Kimitech
09.2022 - 01.2023

Bartender

ATAS Speakeasy
04.2022 - 09.2022

Freelancer

Detailing Cars
01.2021 - 04.2023

Bachelor of Mass Communication - Mass Communications

Quest International University
04.2001 -

Diploma In Graphic Design - Arts

Sunway College Ipoh
04.2001 -
Arresh SidhuHead Of Depart Logistics