Proven leader with a track record of fostering team growth and driving operational efficiency at Ipoh Prima Medic. Skilled in logistics planning and team management, excels in enhancing customer engagement and streamlining processes. Achieved significant improvements in employee productivity and morale through innovative training and development strategies. Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success.
Team Management
Technical knowledge
Ethics and integrity
Training facilitation
Partnership Building
Crisis Management
Customer Engagement
Operations
Training and Development
Personnel Management
Customer Service
Relationship building and management
Logistics Planning
It started as a hobby and a peaking interest in seeing new types of cars and the different variety of cars. It then expanded into a side business which supported my thrive to upgrade my own vehicle. Throughout the years of doing my own detailing efforts, I have also presented myself with the opportunity to create my own brand as well as create my own chemicals used for my detailing business and journey. It initially started with the basic washing of cars, then expanded to interior detailing which then expended to majority of the detailing categories. It then came to me that all the while i enjoyed detailing cars is because cars are something that I love. It made me determined to do my best for every vehicle that comes to my garage. Making sure that I do my best and make the customer happy.