ARJUN ILACKUMANAR

Checked in passengers for foreign carriers, including Saudi airlines and China-bound flights. Addressed passenger inquiries regarding journey details to enhance clarity. Handled bookings and managed boarding procedures at the gate.

• CHECK IN STAFF

Greeting passengers on arrival at the airport, answering any queries passengers might have about their journey, Checking bookings and issuing boarding passes, Keeping passengers updated on any changes to flight information, Directing passengers to the correct gate for their flight, Weighing and checking in luggage, Responding in a calm and professional manner to customer complaints

• SALES STAFF

Selling tickets, make accurate bookings for customer, calculate expenses and write and sell tickets to the passenger, help passengers by answering questions on travel arrangements, Help to make and confirm reservations.

• FACES STAFF

Assist passengers enrolled for faces programs, assist using faces during boarding

Oversee daily store operations, supervise staff duties, manage order inventory, calculate daily sales and bank -in, prepare daily sales & CCTV report and attend audit/stock take.

• Prepare E-filing for customer's membership documents and payment, provide customer service and answering incoming calls.