Arisyah Naszlee

Recruitment and Talent Acquisition:

• Develop and implement effective recruitment strategies to attract top talent.
• Manage the full-cycle recruitment process, including job postings, interviews, and selection.
• Collaborate with hiring managers to understand workforce needs and ensure alignment with organizational goals.
• Coordinate and conduct new employee orientations, ensuring a smooth onboarding experience.

Employee Relations:

• Serve as a point of contact for employee concerns and grievances, ensuring prompt and effective resolution.
• Foster a positive work environment through employee engagement initiatives and open communication.
• Ensure compliance with labor laws and HR best practices.

Performance Management:

• Oversee the performance review process, providing guidance to managers and employees on goal setting and feedback.
• Implement training and development programs to enhance employee skills and performance.
• Identify and address areas for improvement to support employee growth and career progression.

HR Policy Development and Compliance:

• Develop, update, and enforce HR policies and procedures in alignment with company values and legal requirements.
• Ensure compliance with federal, state, and local employment laws and regulations.
• Conduct regular audits of HR policies and practices, recommending improvements as necessary.

Compensation and Benefits Administration:

• Oversee payroll processes and ensure accurate and timely compensation for all employees.
• Manage benefits programs, including health insurance, and other employee perks.
• Conduct compensation benchmarking and provide recommendations for salary adjustments and incentive programs.

HR Metrics and Reporting:

• Track and analyze key HR metrics, such as turnover rates, employee satisfaction, and recruitment effectiveness.
• Prepare and present HR reports to senior management, offering insights and recommendations for improvement.

Training and Development:

• Assess training needs and coordinate the delivery of internal and external training programs.
• Support leadership development through targeted programs and coaching for managers.

Recruitment and Talent Acquisition:

• Develop and implement effective recruitment strategies to attract top talent.
• Manage the full-cycle recruitment process, including job postings, interviews, and selection.
• Collaborate with hiring managers to understand workforce needs and ensure alignment with organizational goals.
• Coordinate and conduct new employee orientations, ensuring a smooth onboarding experience.

Employee Relations:

• Serve as a point of contact for employee concerns and grievances, ensuring prompt and effective resolution.
• Foster a positive work environment through employee engagement initiatives and open communication.
• Ensure compliance with labor laws and HR best practices.

Performance Management:

• Oversee the performance review process, providing guidance to managers and employees on goal setting and feedback.
• Implement training and development programs to enhance employee skills and performance.
• Identify and address areas for improvement to support employee growth and career progression.

HR Policy Development and Compliance:

• Develop, update, and enforce HR policies and procedures in alignment with company values and legal requirements.
• Ensure compliance with federal, state, and local employment laws and regulations.
• Conduct regular audits of HR policies and practices, recommending improvements as necessary.

Compensation and Benefits Administration:

• Oversee payroll processes and ensure accurate and timely compensation for all employees.
• Manage benefits programs, including health insurance, and other employee perks.
• Conduct compensation benchmarking and provide recommendations for salary adjustments and incentive programs.

HR Metrics and Reporting:

• Track and analyze key HR metrics, such as turnover rates, employee satisfaction, and recruitment effectiveness.
• Prepare and present HR reports to senior management, offering insights and recommendations for improvement.

Training and Development:

• Assess training needs and coordinate the delivery of internal and external training programs.
• Support leadership development through targeted programs and coaching for managers.

• Coordinate office activities and operations to ensure efficiency and compliance with company policies.
• Supervise administrative staff and divide responsibilities to ensure performance.
• Manage agendas, travel arrangements, appointments, etc. For the upper management.
• Manage phone calls and correspondence (e-mail, letters, packages, etc.).
• Support budgeting and bookkeeping procedures.
• Create and update records and databases with personnel, financial, and other data.
• Track stocks of office supplies and place orders when necessary.
• Assist colleagues whenever necessary.
• Develop and update administrative systems to make them more efficient.
• Implement clerical duties and administrative processes.

Support HR Department in DoubleTree by Hilton Kuala Lumpur (October 2021 – August 2022)

HR Operation (HR Info & Payroll)

• Handle full spectrum of payroll processing, including computing wages, allowances, checking attendance, upkeep employee files, and updating in the Human Resources system, and bonus/incentive pay, tracking vacation/sick pay, and benefit changes.
• Effectively manage payroll for all the entities while ensuring effective quality assurance, control, and reporting processes to ensure data and money movement are secure and flowing correctly. Ensure payroll, tax, and statutory calculations are accurate.
• Responsible for the preparation of personnel administration matters, including offer letters, resignation letters, transfer letters, etc.
• Maintenance of personal file, including filing of documents.
• Organizes and ensures the accuracy and currency of HR data and records.
• Compiles HR management reports.
• Supports the manager in other regional duties as needed.
• Handles other ad-hoc duties as assigned.
• Monitor the confirmation status of new employees.
• Responsible for data maintenance in the ORISOFT system and ensuring data is up-to-date and accurate.
• Ensure that all employee records and files are kept up to date.
• Assist in coordinating the administration of the Performance Appraisal system.
• Collaborates with Head of Departments to execute HR strategies.

Compensation and Benefits

• Lead the handling of medical benefits with the insurance company/broker.
• Managing all the HR benefits tracking.
• Provide an effective and dedicated HR advisory service to employees in relation to absence and health issues, conduct and capability, grievance matters, organizational change, and all other employee relations matters.

Recruitment

• Support and collaborate with hiring managers during the screening and interviewing process by providing regular status updates of the recruiting process.
• Screening and profiling resumes to hiring managers and involving in the interview process.
• Propose hiring and salary recommendations, and negotiate offers in consultation with the Senior Manager, Human Resources.
• Communicate important employment information during delivery of employment offers to the successful candidates.
• Define the best and most cost-effective recruiting, such as posting advertisements at relevant recruitment websites, and exploring different channels for candidate sourcing.
• Responsible for utilizing social media as a recruiting tool in order to ensure company visibility, such as LinkedIn, Facebook, and Indeed.
• Manage applicant tracking list, referral program, and internships.
• Assist in onboarding and orientation programs for new hires.
• Handle full employment cycle experience, ranging from onboarding to exit of employment.

HR Compliance.

• Liaise with government bodies pertaining to statutory issues/compliances such as EPF, SOCSO, and PCB, etc.
• Formulates and maintains HR policies, procedures, and documentation relevant and appropriate for the Company's businesses, and also ensures legal compliance with statutory regulations.
• Proactively keeps abreast with changes in labor law, HR practices, and industry trends to ensure HR best practices in the organization.
• Supports the smooth and efficient running of the Human Resources Department, ensuring that all policies and procedures outlined are strictly adhered to.
• Assist in the communication, interpretation, and upkeep of the employee handbook, employee directory, and organizational chart, and contribute to the development of policies.
• Advise staff on specific entitlements and explain employment standards and legislation, where needed.
• Review employment and working conditions to ensure legal compliance, especially team member changing room, team member canteen/café, by following brand standard.
• Support the management of disciplinary and grievance issues – conduct investigation and issue letter, if necessary.
• Provide counseling on policies and procedures (grooming standard, disciplinary).

Employee Relation

• Coordinate and plan for staff engagement activities (Monthly Departmental Appreciation, Team Member Appreciation Week, Annual Dinner, Townhall, Care/Brighthearted Rally)
• Supports and executes regional HR relative key activities and initiatives (Team Member Appreciation Week).
• Member of Brighthearted Community.

Learning & Development

• Sourcing of training vendors and suppliers.
• Handle various training grants, such as HRDF.
• Updating and maintenance of training records.
• To ensure that team members have completed required trainings by brand standards.
• Brief new hire on compensation and benefits, rules and regulations, hotel policies during orientation.

HR Operation (HR Info & Payroll)

• Handle full spectrum of payroll processing, including computing wages, allowances, checking attendance, upkeep employee files, and updating in the Human Resources system, and bonus/incentive pay, tracking vacation/sick pay, and benefit changes.
• Effectively manage payroll for all the entities while ensuring effective quality assurance, control, and reporting processes to ensure data and money movement are secure and flowing correctly. Ensure payroll, tax, and statutory calculations are accurate.
• Responsible for the preparation of personnel administration matters, including offer letters, resignation letters, transfer letters, etc.
• Maintenance of personal file, including filing of documents.
• Organizes and ensures the accuracy and currency of HR data and records.
• Compiles HR management reports.
• Supports the manager in other regional duties as needed.
• Handles other ad-hoc duties as assigned.
• Monitor the confirmation status of new employees.
• Responsible for data maintenance in the ORISOFT system and ensuring data is up-to-date and accurate.
• Ensure that all employee records and files are kept up to date.
• Assist in coordinating the administration of the Performance Appraisal system.
• Collaborates with Head of Departments to execute HR strategies.

Compensation & Benefits

• Lead the handling of medical benefits with the insurance company/broker.
• Managing all the HR benefits tracking.
• Provide an effective and dedicated HR advisory service to employees in relation to absence and health issues, conduct and capability, grievance matters, organizational change, and all other employee relations matters.

Recruitment

• Support and collaborate with hiring managers during the screening and interviewing process by providing regular status updates of the recruiting process.
• Screening and profiling resumes to hiring managers and involving in the interview process.
• Propose hiring and salary recommendations, and negotiate offers in consultation with the Senior Manager, Human Resources.
• Communicate important employment information during delivery of employment offers to the successful candidates.
• Define the best and most cost-effective recruiting, such as posting advertisements at relevant recruitment websites, and exploring different channels for candidate sourcing.
• Responsible for utilizing social media as a recruiting tool in order to ensure company visibility, such as LinkedIn, Facebook, and Indeed.
• Manage applicant tracking list, referral program, and internships.
• Assist in onboarding and orientation programs for new hires.
• Handle full employment cycle experience, ranging from onboarding to exit of employment.

HR Compliance

• Liaise with government bodies pertaining to statutory issues/compliances such as EPF, SOCSO, and PCB, etc.
• Formulates and maintains HR policies, procedures, and documentation relevant and appropriate for the Company's businesses, and also ensures legal compliance with statutory regulations.
• Proactively keeps abreast with changes in labor law, HR practices, and industry trends to ensure HR best practices in the organization.
• Supports the smooth and efficient running of the Human Resources Department, ensuring that all policies and procedures outlined are strictly adhered to.
• Assist in the communication, interpretation, and upkeep of the employee handbook, employee directory, and organizational chart, and contribute to the development of policies.
• Advise staff on specific entitlements and explain employment standards and legislation, where needed.
• Review employment and working conditions to ensure legal compliance, especially team member changing room, team member canteen/café, by following brand standard.

Employee Relation

• Coordinate and plan for staff engagement activities (Monthly Departmental Appreciation, Team Member Appreciation Week, Annual Dinner, Townhall, Care/Brighthearted Rally)
• Supports and executes regional HR relative key activities and initiatives (Team Member Appreciation Week).
• Member of Brighthearted Community.

Learning & Development

• Handle various training grants, such as HRDF.
• Updating and maintenance of training records.
• To ensure that team members have completed required training by brand standards.

• Handle full spectrum of payroll processing, including computing wages, allowances, checking attendance, upkeep employee files and update in Human Resources system and bonus/incentive pay, tracking vacation/sick pay and benefit changes
• Effectively manage payroll for all the entities while ensuring effective quality assurance, control and reporting processes to ensure data and money movement secure and flowing correctly
• Ensure payroll, tax & statutory calculation are accurate
• Responsible for the preparation of personnel administration matters including offer letters, resignation letter, transfer letter, and etc
• Maintenance of personal file including filing of documents
• Organizes and ensures the accuracy and currency of HR data and record
• Compiles HR management reports
• Supports the manager in other regional duties as needed
• Handles other ad-hoc duties as assigned
• Monitor the confirmation status of new employees
• Responsible for data maintenance in ORISOFT system and ensure data is up to-date and accurate
• Ensure that all employee records and files are kept up to date
• Assist in coordinating the administration of the Performance Appraisal system
• Collaborates with Head of Departments to execute HR strategies.

• Coordinating the sales team by managing schedules, filing important documents, and communicating relevant information.
• Ensuring the adequacy of sales-related equipment or material.
• Responding to complaints from customers and giving after-sales support when requested.
• Store and sort financial and non-financial data in electronic form, and present reports.
• Handle the processing of all orders with accuracy and timeliness.
• Prepares and then follows up on any sales quotations made for clients, negotiating terms with the clients at a cost best suited for them.
• Efficiently respond to any online or telephone queries.
• Inform clients of unforeseen delays or problems.
• Assist in the preparation and organizing of promotional material or events.
• Liaise between other departments and the client to provide the service most suitable to the client's needs, cost, and time restraints.

• Coordinating the sales team by managing schedules, filing important documents, and communicating relevant information.
• Ensuring the adequacy of sales-related equipment or material.
• • Responding to complaints from customers and giving after-sales support when requested.
• Store and sort financial and non-financial data in electronic form, and present reports.
• Handle the processing of all orders with accuracy and timeliness.
• Prepares and then follows up on any sales quotations made for clients, negotiating terms with the clients at a cost best suited for them.
• Efficiently respond to any online or telephone queries.
• Inform clients of unforeseen delays or problems.
• Assist in the preparation and organizing of promotional material or events.
• Liaise between other departments and the client to provide the service most suitable to.
• The client's needs, cost, and time restraints.