Arif Munawir Bin Khairon Zamani
Insurance Broker
Shah Alam
Summary
Service-oriented Insurance Broker delivers high-quality customer service by accurately assessing client needs and recommending most useful policies and products. Empathetic broker with client experience as guiding principle. Well-connected personnel with track record leveraging connections to serve clients.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
6
6
Certifications
2
2
Languages
Work History
Insurance Broker
Willis Towers Watson
Kuala Lumpur
01.2019 - Current
- Seek and prepare quotation for clients.
- Negotiate terms with insurers in accordance to client’s requirement.
- Work closely with client and re/insurers in resolving raise issues and queries.
- Advise clients of the terms and conditions of their policy coverage.
- Assisting clients in hiring 3rd party surveyor if required by Insurer.
- Check policies and Insurer's billing.
- Raise Debit Notes and Credit Notes.
- Tracked progress of all premium payments from clients.
- Correspond with Willis Network offices on Global Accounts.
- Ensure the compliance of the Standard Operating Procedures, Willis Clients Service and Rules and Regulations of Bank Negara, PIAM, LIAM, & MITBA
- Ensure every claims notification by clients is recorded and promptly notify the Insurer.
- Obtain full claim documents from client.
- Liaise with Claim Department on arising issues/queries.
- Assist Managers in special projects i.e. tender.
Policy Administrator
QBE Insurance (M) Berhad
Petaling Jaya
08.2016 - 11.2018
- Expose to data entry and issuance of various type of insurance policy.
- Calculated adjustments, premiums and refunds.
- Checked documentation for accuracy and validity within company's requirements.
- Modified, updated and processed existing policies.
- Reviewed outstanding requests and redirected workloads to ensure submission is complete within SLA's.
- Ensure proper filing for each document received from each Business Unit.
- Communicated effectively with staff members of operations, finance, claims and business departments.
- Maintained strong knowledge of basic insurance terminology to better understand services and procedures.
Assistant Executive (Contract)
QBE Insurance (M) Berhad
Kuala Lumpur
03.2016 - 07.2016
- Provide quotation to one dedicated client for master policy contract work (Principal Control Insurance Program) primarily on Contractors All Risks and Workmen Compensation.
- Ensuring to send complete submission to Policy Admin in order to achieve monthly financial targets.
- Following up with clients to resolve on raised issues.
- Provide proper documentation to claim department for claims notification.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
Education
BBA - Business Administration (Insurance)
UiTM Puncak Alam
Puncak Alam, Selangor 06.2013 - 07.2015
Diploma in Business Studies (Insurance) - Insurance
UiTM Alor Gajah
Melaka 07.2010 - 06.2012
Sijil Pelajaran Malaysia -
SMK Clifford
Kuala Kangsar 01.2005 - 12.2009
Skills
Communication
Certification
Anti-Money Laundering and Counter-Terrorist Financing (AML/CTF) 2023
Expected Salary
RM6,500 *Negotiable
References
Ahmad Khairudin Juhar
Compliance Manager
QBE Insurance (Malaysia) Berhad
Phone number : +6010-253 4956
Email : khairudin.juhar@qbe.com.my
Muhamad Riduan Bin Abd Rahim
Senior Account Manager
Etiqa General Takaful Berhad
Phone number : +6017-820 1142
Email : muhamadriduan.ab@etiqa.com.my
Timeline
Anti-Money Laundering and Counter-Terrorist Financing (AML/CTF) 2023
10-2023
Privacy and Information Security Training (PIST) 2023
10-2023
Code of Conduct 2023
06-2023
An In Depth Understanding Of Machinery Breakdown (MB) & Machinery Breakdown Loss Of Profits (MBLOP) Insurance
03-2023
MII Public Programme: Fire Clauses - How To Apply The Right Clauses For Maximum Protection
03-2023
Insurance Broker
Willis Towers Watson
01.2019 - Current
Policy Administrator
QBE Insurance (M) Berhad
08.2016 - 11.2018
Assistant Executive (Contract)
QBE Insurance (M) Berhad
03.2016 - 07.2016
MUET (BAND 3)
07-2013
BBA - Business Administration (Insurance)
UiTM Puncak Alam
06.2013 - 07.2015
Diploma in Business Studies (Insurance) - Insurance
UiTM Alor Gajah
07.2010 - 06.2012
Sijil Pelajaran Malaysia -
SMK Clifford
01.2005 - 12.2009
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