ARFAN NUFAEL MOHD NAMSAHSHAH
Technician
BANDAR BUKIT PUCHONG,10
Summary
Just finished taking the Malaysian Skills Certificate exam level 3 in the field of Electrical Engineering Technology. In addition of having experience in technical maintenance and food management, the advantage in multitasking to manage several tasks at a time is a very valuable strength of mine which significantly enhanced the production efficiency.
Other skill such as in problem solving and handling machinery operation is a great tool to ensure the workplace safety. Also having the ability in leveraging skills in machine maintenance and quality control is the best asset that would contribute to the company robust organisation.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Machine Operator
Company
08.2024 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Optimized machine output to meet production targets, carefully scheduling machine runs and maintenance.
- Improved product quality with thorough inspection and adjustment of machine settings.
- Managed and monitored processes and machine systems by observing readings on control boards.
Warehouse Worker
Shopee Warehouse
02.2024 - 05.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Optimized storage space, rearranging items to better utilize available square footage.
Sales Promoter
Ben's Independant Grocer
03.2024 - 04.2024
- Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
- Recommended specific product options to meet customer needs.
- Identified interest in customers by explaining products and services and initiating conversations.
- Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
- Identified product features to promote in ad campaign.
- Engaged customers and complied with company script requirements to promote and increase product sales.
Courier services
Shopee
12.2023 - 02.2024
- Established strong working relationships with courier services providers to ensure reliable and efficient delivery of packages.
- Ensured timely submission of court filings via e-file or courier services, ensuring proper adherence to deadlines.
- Coordinated shipping logistics for online orders, ensuring prompt delivery times while minimizing costs associated with packaging materials and courier services.
- Expedited internal correspondence through proficient use of courier services, leading to faster decision-making and improved inter-departmental communication.
- Coordinated with external courier services to expedite urgent deliveries.
- Ensured timely delivery of sensitive materials through effective coordination with courier services or personal deliveries when required.
- Ensured timely deliveries by coordinating pickups and drop-offs with courier services efficiently.
- Expedited urgent deliveries through coordination with courier services, ensuring prompt receipt of time-sensitive materials.
Maintenance Technician Contractor
Saft Group (M) Sdn Bhd
08.2023 - 01.2024
- Assisted with facility renovations, coordinating with contractors to ensure minimal disruption to business operations.
- Optimized energy efficiency for systems through routine inspections, adjustments, and repairs as needed.
- Liaised with vendors regarding procurement of replacement parts or specialized services when necessary.
- Collaborated with teams to troubleshoot complex mechanical issues and identify cost-effective solutions.
- Contributed to project planning efforts, offering expertise on equipment requirements and best practices for installation and maintenance.
- Completed installations of new equipment, ensuring proper functionality and alignment with safety regulations.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Installed new locks, door handles, and door closers.
- Repaired and replaced pumps, valves and motors.
- Safely and effectively handled wide range of cleaning products and solutions.
Retail Sales Assistant
Company
05.2022 - 07.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Contributed to a positive work atmosphere by consistently demonstrating a professional attitude towards colleagues and customers alike.
- Increased sales by providing exceptional customer service and product knowledge.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
- Listened to customer needs and desires to identify and recommend optimal products.
Crew Kitchen Staff Member
Family Mart
07.2022 - 08.2022
- Followed all safety protocols and maintained a safe working environment, reducing the risk of accidents or injuries.
- Collaborated with team members to improve overall efficiency, resulting in shorter wait times for customers.
- Exceeded company expectations for speed of service without sacrificing quality or presentation of dishes served.
- Consistently met targets set for portion control, contributing to overall cost savings for the establishment.
- Contributed to increased sales by ensuring timely food preparation and adhering to strict quality standards.
- Enhanced customer satisfaction by consistently providing high-quality food and maintaining a clean, organized kitchen environment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Followed recipes and chef instructions to prepare food correctly.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Learned other teammates' work tasks to train as backup.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Plated and presented food following chef requirements.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Followed food safety practices and sanitation guidelines.
Cashier
Watsons Personal Care Store
07.2022 - 08.2022
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Education
GED -
Institut Latihan Perindustrian
Pasir Gudang, Johor, Malaysia 08.2022 - 07.2024
Skills
Machinery Operation
Workplace Safety
Machine Maintenance
Quality Control
Problem-Solving
Materials Management
Languages
Malay, Indonesian
Native language
English
Upper intermediate
B2
Certification
Certified [Electrical Engineering], [Saft Group (M) Sdn Bhd ] - [ 6 months ]
Timeline
Machine Operator
Company
08.2024 - Current
Certified [Electrical Engineering], [Saft Group (M) Sdn Bhd ] - [ 6 months ]
07-2024
Sales Promoter
Ben's Independant Grocer
03.2024 - 04.2024
Warehouse Worker
Shopee Warehouse
02.2024 - 05.2024
Courier services
Shopee
12.2023 - 02.2024
Maintenance Technician Contractor
Saft Group (M) Sdn Bhd
08.2023 - 01.2024
GED -
Institut Latihan Perindustrian
08.2022 - 07.2024
Crew Kitchen Staff Member
Family Mart
07.2022 - 08.2022
Cashier
Watsons Personal Care Store
07.2022 - 08.2022
Retail Sales Assistant
Company
05.2022 - 07.2023
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