Summary
Overview
Work History
Education
Skills
Certification
Timeline
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ARDONNA THOMAS

ARDONNA THOMAS

Therapist
Kampung Takad Apin-Apin Keningau

Summary


Licensed Spa Therapy with SKM Level 3. Therapist familiar with client assessments, treatment planning, and ongoing evaluations. Well-versed in effective intervention and assessment techniques.

Overview

7
7
years of professional experience
1
1
Certification
2
2
Languages

Work History

Therapist

Healthland Family Wellness Center
04.2024 - 05.2025
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Received consistent positive feedback from clients after implementing new stretching techniques into massage sessions.
  • Promoted relaxation and stress reduction through skilled application of various massage modalities.

Room Attendant

The Light Hotel
06.2021 - 12.2021


  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
  • Responded to guest requests for assistance, toiletries, and personal care items.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Enhanced guest satisfaction by providing thorough and timely room cleaning services.
  • Ensured positive guest experiences with prompt response to special requests and additional services.

Room Attendant

Pulse Grande Hotel
12.2020 - 05.2021


  • Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Performed deep-cleaning assignments on a regular basis to maintain the hotel''s overall appearance and appeal for both new and returning guests alike.
  • Contributed to team efforts in meeting occupancy goals through efficient room preparation and availability.

Cashier

Natural Crystal
01.2018 - 10.2020


  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.

Education

SKM Level 3 - Spa Therapy

Inner Peace
Keningau, Sabah, Malaysia
04.2001 -

STPM -

SMK BINGKOR
Keningau, Sabah, Malaysia
06.2015 - 06.2017

SPM -

SMK APIN APIN
Keningau, Sabah, Malaysia
01.2014 - 11.2014

Skills

  • Apply aromatherapy
  • Deep tissue massage
  • Reflexology
  • Thai massage
  • Time management
  • Customer service
  • Cleaning techniques
  • Teamwork and collaboration
  • Work ethic and integrity
  • Urutan Malaysia

Certification

05/01/21, BASIC SKILLS IN HOUSEKEEPING OPERATION, ASCOT ACADEMY

Timeline

Therapist

Healthland Family Wellness Center
04.2024 - 05.2025

Room Attendant

The Light Hotel
06.2021 - 12.2021

Room Attendant

Pulse Grande Hotel
12.2020 - 05.2021

Cashier

Natural Crystal
01.2018 - 10.2020

STPM -

SMK BINGKOR
06.2015 - 06.2017

SPM -

SMK APIN APIN
01.2014 - 11.2014

SKM Level 3 - Spa Therapy

Inner Peace
04.2001 -

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