Aravinthaan Govndasamy
KLANG
Summary
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
16
16
years of professional experience
1
1
Certificate
3
3
Language
Work History
IT Manager
Empire Manufacturing Sdn Bhd
2023.05 - Current
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
- Spearheaded disaster recovery efforts during critical incidents, restoring systems functionality quickly to minimize downtime and maintain business continuity.
- Oversaw IT department operations and training.
- Improved network efficiency by implementing new server configurations and optimizing system operations.
- Implemented robust backup strategies to safeguard critical data against loss or corruption, minimizing potential risks.
IT Manager- Pre Opening
IKRAM Hotel Management -Park inn by Radisson Putrajaya
02.2020 - Current
- Oversaw IT department operations and training.
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
- Oversaw expenses, budget estimates and accounts for per year operation.
- Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
- Addressed customer behavior or complaints head-on to maintain smooth and professional operations
- Wrote policy, procedure and manuals governing internal IT use.
- Guided organizational technology strategy and roadmaps.
- Led technology selection and rollout, focusing on organizational planning, provider contracts and supplier service-level agreements.
- Supported phone, photocopier, fax machine and other physical equipment.
- Coordinated ongoing technical training and personal development classes for staff members.
- Demonstrated familiarity with latest hardware, software and networking technology, as well as industry trends.
- Oversaw daily performance of computer systems and immediately responded to cyber security issues to keep network up and running.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
IT Manager
Platform Hospitality Group Sdn Bhd - Alila Bangsar
06.2017 - 01.2020
- Overseeing and handling network configuration, Servers, Workstations, Networking equipment,
- Established PABX, email accounts, and also support for underlying server/desktop infrastructure.
- Ensure smooth functioning and co-ordination of vendors for Guest Internet, Point of Sale - POS
- Performed vendor contacts (Micros Oracle), Telephony systems and other software and hardware.
- Develop and maintain Policy & Procedures for IT Department and for user departments.
- Guided organizational technology strategy and roadmaps.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Led technology selection and rollout, focusing on organizational planning, provider contracts and supplier service-level agreements.
- Supported phone, photocopier, fax machine and other physical equipment.
- Coordinated ongoing technical training and personal development classes for staff members.
- Demonstrated familiarity with latest hardware, software and networking technology, as well as industry trends.
- Oversaw IT department operations and training.
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
- Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
- Maintained camera and physical security systems.
IT Manager
Santa Fe Relocation Services Sdn Bhd
05.2012 - 01.2017
- Oversaw IT department operations and training.
- Handle daily technical support activities on desktop support, data network and server management.
- Extend computer support for systems software and hardware. (Manage Warranty extension)
- Setup computers and install software for various applications and programs. (O365 with Skype for Business)
- To manage information security within organization.(ISO 27001:2013).
- Plan and conduct quarterly internal audits for ISO 27001:2013 external audit requirements.
- Develop, revise and maintain company procedures align with ISO 27001:2013 standards.
- Develop, revise and maintain DRP and BCP.
- Guided organizational technology strategy and roadmaps.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Led technology selection and rollout, focusing on organizational planning, provider contracts and supplier service-level agreements.
- Supported phone, photocopier, fax machine and other physical equipment.
- Coordinated ongoing technical training and personal development classes for staff members.
- Demonstrated familiarity with latest hardware, software and networking technology, as well as industry trends.
- Oversaw daily performance of computer systems and immediately responded to Cyber Security issues to keep network up and running.
- Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
IT Consultant
Honeywell International
03.2009 - 11.2011
- Administrating server room- Policies, Access Control (Netbotz and card access system) and Server Administration (Windows 2003 platform).
- Maintain and manage File Server, Application Server and Web Server.
- Monitor WAN network traffic -1.5M +1.5M link circuit.
- Monitor and diagnose network related issue.
- Manage and control IT hardware asset- Dell as standard computer/server systems.
- Support desktop and laptop user. (Windows XP Pro platform).
- Maintain and manage tape and schedule backups- Netbackup.
- Scan and implement windows security patches – Landesk Software.
- Maintain and manage software license and hardware asset list database (Lotus Notes database)
- Maintain and manage PABX analog/digital ports- Avaya System
- Implement DRP for File Server, Application Server and Web Server
Education
Associate of Science - Electrical, Electronics Engineering Technologies
Southern Pacific University
Skills
Cybersecurity best practices
Disaster Recovery
Information Security
IT Budgeting
Virtualization
User Support
Teamwork and Collaboration
Hardware troubleshooting
Continuous Improvement
Certification
- Certified in Risk Based Management And Environment Impact Assessment ISO 9001:2015
- Certified in Integrated Management System ISO 14001:2015
- Certified in Awareness Training ISO 27001:2013
- Certified in PMP (F) Fundamental of Project Management
- Certified in Internal Auditor Training ISO 27001:2005
- Certified Certificate in CompTIA A+ Essentials Computer Hardware Component
- Certified in ITIL V3 Foundation
- Certified in Kursus Induksi Pertauliahan Persijilan Kemahiran Malaysia
- Certified in ICT
- Certified in Hotel Pre-Opening
Additional Information
I authorize your handling of my personal details as per “Malaysian Law Personal data Protection Act 2010 (PDPA 2010)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Collaborated with team of 4 in the implementation of Data Recovery - Co Location.
- Collaborated with team of 5 in the implementation of Cyber Enterprise Risk Insurance.
Timeline
IT Manager
Empire Manufacturing Sdn Bhd
2023.05 - Current
IT Manager- Pre Opening
IKRAM Hotel Management -Park inn by Radisson Putrajaya
02.2020 - Current
IT Manager
Platform Hospitality Group Sdn Bhd - Alila Bangsar
06.2017 - 01.2020
IT Manager
Santa Fe Relocation Services Sdn Bhd
05.2012 - 01.2017
IT Consultant
Honeywell International
03.2009 - 11.2011
Associate of Science - Electrical, Electronics Engineering Technologies
Southern Pacific University
- Certified in Risk Based Management And Environment Impact Assessment ISO 9001:2015
- Certified in Integrated Management System ISO 14001:2015
- Certified in Awareness Training ISO 27001:2013
- Certified in PMP (F) Fundamental of Project Management
- Certified in Internal Auditor Training ISO 27001:2005
- Certified Certificate in CompTIA A+ Essentials Computer Hardware Component
- Certified in ITIL V3 Foundation
- Certified in Kursus Induksi Pertauliahan Persijilan Kemahiran Malaysia
- Certified in ICT
- Certified in Hotel Pre-Opening
Languages
Bahasa Melayu
English
Tamil
Languages
Bahasa Melayu
English
Tamil
Expected Salary
RM12,500.00
Notice Period
3 months
Languages
Bahasa Melayu
English
Tamil
Expected Salary
RM12,500.00
Notice Period
3 months
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