Summary
Overview
Work History
Education
Skills
Certification
Education
Languages
Timeline
Generic
ARAVINDAN  KANAGASABAI

ARAVINDAN KANAGASABAI

Selangor

Summary

Highly skilled and results-driven Customer Service and Field Service Engineer with over 7 years of experience in mechanical, electrical, and automation systems across industrial, packaging, and aseptic filling environments. Proven expertise in troubleshooting, installation, commissioning, and optimization of complex machinery, including ultra clean/aseptic filling systems and CIP processes. Adept at providing technical consultation, preventive maintenance planning, and customer support while driving after-sales revenue growth through spare parts and equipment upgrades. Strong track record in project coordination, PLC programming, and cross-functional collaboration with sales, operations, and engineering teams. Known for delivering high-quality solutions under tight timelines, improving operational efficiency, and maintaining excellent customer satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Field Service Engineer

Spartan Packaging (M) Sdn Bhd / Statec Binder GmbH
Subang, Selangor
01.2021 - Current
  • Perform installation, commissioning, maintenance, servicing and troubleshooting of high-speed packaging machine.
  • Perform machine repair, parts replacement, modification and line improvement at customer site.
  • Provide training & knowledge transfer to customer on all type of company's range of packaging products/machines.
  • Provide technical advice to customer on machine for smooth machine operation.
  • Coordinate and document the processes during commissioning and servicing.
  • Provide technical training & knowledge transfer to customer on all type of company's packaging products/machines.
  • Provide follow-up support to the customers, including technical remote support when necessary.
  • Responsible for planning of preventive maintenance plan, arranging onsite service job.
  • Evaluate the customer's issue, diagnose the problem, and create a repair strategy
  • Coordinate with other departments to discuss and resolve the issues in our daily work
  • Work safely and assure that equipment is in safe working condition
  • Advance experience working on variety of high-speed European/China packaging machines such as primary packaging machine, secondary packaging machines, and tertiary packaging machines.
  • Handled and successfully completed installation and commissioning of filling, bagging, cartooning, shrink-wrap, palletizer machine throughout Asia and Malaysia.

Application Engineer/Project Engineer

CDS Technology Sdn Bhd
Klang, Selangor
10.2018 - 12.2020
  • Provide design, engineering, automation, maintenance and project management services to all general industries in Malaysia
  • Perform onsite PLC program and control panel troubleshooting on various PLC brands and models such as Siemens, BnR, Omron, and Mitsubishi.
  • Prepare and plan overall project schedule to fulfill customer requirement
  • Monitor daily progress and update schedule to customer
  • Provide professional technical knowledge on electrical and control system to solve technical issues on project
  • Prepare overall electrical drawing and project handover documents to customer
  • Provide professional PLC, Touch Screen, SCADA programming skill to solve the control system issues of the project
  • Design PLC system based on customer requirement
  • Provide technical advice and solution to solve customer problems on system design
  • Provide detailed technical service report on service job attended
  • Lead the Electrical panel department on daily operation provide technical advice to technician and fulfill the standard and quality on each control panel delivered.
  • Communicate regularly with suppliers and contactors on getting technical information and quotation.

Internship Trainer

Besi Apac Sdn Bhd
Shah Alam, Selangor
06.2017 - 09.2017
  • Besi Apac involve in development, manufacturing, marketing, sales and service of semiconductor assembly equipment for the global semiconductor and electronics industries
  • Trained to handle semiconductor equipment assembling machine
  • Trained to assemble various modules onto the machine based on customers requirement following the standard operating procedure (SOP)
  • Perform functionality test on assembled machine

Trained to handle specialized industrial tools.

Education

Bachelor of Mechatronics Engineering(Honours) -

University Technical Malaysia Melaka
Melaka
01-2018

Diploma of Electrical Engineering -

University Technical Malaysia Melaka
Melaka
01-2015

Skills

    Technical & Automation:

  • Mechanical, Electrical & Automation Troubleshooting
  • PLC Programming (Siemens, Omron, Mitsubishi, B&R)
  • Industrial Automation & Control Systems
  • Machine Installation, Commissioning & Validation
  • Preventive Maintenance & Root Cause Analysis
  • Operations & Field Service:

  • High-Speed Packaging Machinery (Filling, Bagging, Cartoning, Palletizing)
  • Spare Parts Planning & Lifecycle Management
  • After-Sales Service & Revenue Generation
  • Project Coordination, Scheduling & Execution
  • Customer & Communication:

  • Technical Support & Customer Relationship Management
  • Customer Training, Consultation & Knowledge Transfer
  • Collaboration with Sales & Cross-Functional Teams

Certification

  • AutoCAD Electrical
  • Automation Studio

Education

other,other

Languages

  • English
  • English
  • Bahasa Malaysia

Timeline

Field Service Engineer

Spartan Packaging (M) Sdn Bhd / Statec Binder GmbH
01.2021 - Current

Application Engineer/Project Engineer

CDS Technology Sdn Bhd
10.2018 - 12.2020

Internship Trainer

Besi Apac Sdn Bhd
06.2017 - 09.2017

Bachelor of Mechatronics Engineering(Honours) -

University Technical Malaysia Melaka

Diploma of Electrical Engineering -

University Technical Malaysia Melaka
ARAVINDAN KANAGASABAI