Aqil Akmal
Miri, Sarawak
Summary
Ambitious and driven young man who seeks opportunity to improve skills and secure a challenging position in a reputable organization to expand learning and knowledge to make a better world.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
Front Desk Receptionist
Hotel Venice
03.2023 - 11.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
Retail Sales Associate
Adidas Outlet
01.2022 - 04.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Greeted customers and provided outstanding customer service.
Barista/Cashier/Waiter/Assistant Manager
Caffe Bene Mont Kiara
05.2019 - 12.2021
- Collecting payment, promote in store promotion
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Assistant Store Manager
7 Eleven Plaza Damas
05.2017 - 04.2019
- Supporting store manager in the bussiness operation
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Supervising the employees
Education
Diploma - Safety and Health
Fajar International College
Miri Sarawak 06.2014 - 12.2016
PMR/SPM -
Smk Baru Miri
Miri, Sarawak 01.2009 - 12.2013
Skills
- Organized
- Communication
- Teamwork
- Meeting deadlines
- Critical thinking
- Leadership
- Creativity
Timeline
Front Desk Receptionist
Hotel Venice
03.2023 - 11.2024
Retail Sales Associate
Adidas Outlet
01.2022 - 04.2023
Barista/Cashier/Waiter/Assistant Manager
Caffe Bene Mont Kiara
05.2019 - 12.2021
Assistant Store Manager
7 Eleven Plaza Damas
05.2017 - 04.2019
Diploma - Safety and Health
Fajar International College
06.2014 - 12.2016
PMR/SPM -
Smk Baru Miri
01.2009 - 12.2013
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