Aprilia purnama sari
Restaurant manager
kuala lumpur
Summary
Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations.
Highly proactive manager with 6 years of experience in team leadership in F&B industry. Background includes sales, management and customer service in fast-paced settings.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Restaurant Manager
Oldtown white coffee
01.2014 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Collaborated with kitchen staff to streamline order preparation processes, reducing wait times for customers.
- Make profit & loss
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Make payroll
- Monitor staff to always keep restaurant clean and hygiene
- Managed staff schedules and maintained adequate coverage for all shifts.
Supervisor Kiosk
Hot & cool
01.2012 - 01.2015
- Always keep kiosk clean and follow SOP
- Make schedule staff
- Make ordering
- Solve customer complaint
Restaurant Staff
Pizza hut sdn bhd
01.2011 - 01.2012
- Assisting customer
- Promote to the customer company latest promo
- Always keep restaurant clean and follow hygiene
- Follow SOP
Education
High school diploma -
Smp neg 13 medan
01.2006 - 01.2011
Skills
Staff management
Operations management
Quick learner
Customer engagement
Recruitment
Team management
Strong communication skills
Schedule coordination
Inventory control and record keeping
Staff scheduling
Food service background
Timeline
Restaurant Manager
Oldtown white coffee
01.2014 - Current
Supervisor Kiosk
Hot & cool
01.2012 - 01.2015
Restaurant Staff
Pizza hut sdn bhd
01.2011 - 01.2012
High school diploma -
Smp neg 13 medan
01.2006 - 01.2011