Apple Kuan Ming Syin
Johor
Summary
Results-driven Manufacturing Assistant II at SSMC with proven expertise in quality inspection and production scheduling. Enhanced operational efficiency through lean initiatives and effective teamwork. Skilled in machine operation and committed to workplace safety, contributing to a positive work culture and consistently exceeding production goals. Strong communicator with a focus on relationship building.
Overview
2017
2017
years of professional experience
Work History
Manufacturing Assistant II
SSMC
- Made sure that products were produced on time and are of good quality.
- Inspected products and machines to maintain quality and efficiency.
- Organized work to meet demanding production goals.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Prepared reports and technical documentation of day-to-day production processes.
- Reviewed production schedules and streamlined processes.
- Monitored production schedule to keep proper amount of inventory on hand.
- Worked closely with supervisors to address production concerns promptly, preventing prolonged interruptions or delays in the manufacturing process.
- Participated in lean manufacturing initiatives, leading to optimized workflow processes and increased operational efficiency.
- Supported a safe work environment by following safety protocols and participating in ongoing safety training programs.
- Assisted in the development of new manufacturing procedures, resulting in increased productivity and reduced waste.
- Contributed to a positive work culture through effective communication, teamwork, and a strong work ethic, leading to increased employee satisfaction and retention rates.
- Improved product quality with thorough inspections and adherence to established manufacturing standards.
- Assisted engineers with prototype testing, providing valuable input on potential design improvements before finalizing product specifications.
- Assembled products to meet production requirements and daily established quotas.
- Followed safety protocols and utilized OSHA-approved PPE to foster safe working environment.
- Utilized hand tools and machinery to safely complete assembly processes.
- Loaded and unloaded materials from conveyor belts to support continuous production.
- Monitored and adjusted machine settings for optimal production output.
- Recorded and tracked daily production data for management reporting.
- Worked correctly and safely with range of different materials and components.
- Read and understood production documents to produce quality products.
- Used different machines and tools based on individual job requirements.
- Performed quality checks on products at end of assembly.
Sales Assistant
Queen Bridal Shop
01.2014 - 12.2016
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Fielded customer questions to share information about products, availability, and pricing.
- Assisted in planning and execution of seasonal sales events, drawing in large crowds.
Education
SPM/O-level -
SMK Telang Usan
Sarawak Marudi 12.2008
Skills
- Workplace cleanliness
- Hand tool proficiency
- Computer skills
- Machine operation
- Verbal communication
- Documentation accuracy
- Adaptive learning
- Production scheduling
- Measurement tools
- Assembly line experience
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Power and hand tools
- Relationship building
- Safety procedures
- Team building
- Quality inspection
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Intermediate (B1)
Malay
Upper intermediate (B2)
Timeline
Sales Assistant
Queen Bridal Shop
01.2014 - 12.2016
Manufacturing Assistant II
SSMC
SPM/O-level -
SMK Telang Usan
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