ANUSHADEWI KUMAR

Experienced Customer care consultant brings 2+ years of applying exceptional customer service, conflict mediation and communication skills to address diverse needs. Smoothly mitigate customer conflicts through calm, level-headed strategies. Responsive and resilient team player with adaptable and resourceful mindset. Skilled call center professional versed in customer support protocols for MAXIS and Mudah.my. Brings extensive high-call volume experience working with 10 consumers. Superior computer skills and telephone etiquette. Creative customer care professional dedicated to consistently surpassing service goals with unparalleled support for customer needs. Smoothly manages both incoming and outgoing calls and remote requests by applying strong organizational, research and time management skills. Solid history of success in fast-paced call centers. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

I am a mature, positive and hardworking individual, who always strives to achieve the highest standard possible, at any given task. In my previous role as a Sales Representative, I demonstrated the ability to work under intense pressure, sell products and services to customers from all backgrounds, handle customer complaints and solve problematic situations as and when they arose. I was promoted for exceeding my sales targets.
Furthermore, I am adept at handling multiple tasks on a daily basis competently and at working well under pressure.
A key strength is communication; building strong relationships with people in order to deliver the best results. I am an energetic, ambitious person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with.
I have a clear, logical mind with a practical approach to problem-solving and a drive to see things through to completion. I have more than 2 years of experience in managing across multiple sectors. I am eager to learn, I enjoy overcoming challenges, and I have a genuine interest in Business Management and making organizations successful.

Diploma In Hotel Managment

Mostly, during free time I will always loves to hear music to make me cheer up. It also will help to make mind peace for me. Listening to music lowers stress and elevates your mood. It strengthens learning and memory abilities, too. In the ever-changing corporate world being able to learn new things on a daily basis is a top employability skill.

Mostly, during free time I will always loves to hear music to make me cheer up. It also will help to make mind peace for me. Listening to music lowers stress and elevates your mood. It strengthens learning and memory abilities, too. In the ever-changing corporate world being able to learn new things on a daily basis is a top employability skill.