Summary
Overview
Work History
Education
Skills
Additional Information
Software
Timeline
CustomerServiceRepresentative
Anusha  Selvaraju

Anusha Selvaraju

Summary

  • Diligent accountant backed by public accounting, general ledger (GL) and tax experience and expertise in GAAP, data analytics and sophisticated modeling tools.
  • Strategic business partner delivering fiscally responsible strategies to resolve financial and accounting challenges, propel corporate growth and strengthen compliance.

Overview

10
10
years of professional experience
10
10
years of post-secondary education
3
3
Languages

Work History

Assistant Planner

MACE INSTRUMENTATION SDN.BHD
KULIM
02.2019 - Current
  • Assist Senior Planner in the development of marketing strategies to meet revenue goals.
  • Assist in development of media plan and budget.
  • Maintain the planning rates and cost within the allotted budget.
  • Evaluate effectiveness of campaigns and advertising and recommend improvements.
  • Assist in processing media billings and invoices.
  • Develop financial plans and identify proper pricing strategies.
  • Review the impacts of markdowns and promotions and make necessary recommendations.
  • Conduct research studies to plan, prepare and analyze various reports.
  • Review business, sales and inventory plans for conformity with company laws and regulations.
  • Inform employees and clients about planning policies and procedures.
  • Supervise other planning personnel in assigned project activities.
  • Assist in developing agendas for board and community meetings.
  • Prepare sales performance reports for merchandising team.

Customer Service Associate

LANDMARK CENTRAL
LUNAS
08.2017 - 01.2019
  • Maintains customer relationship by responding to inquiries; documenting actions.
  • Prepares for customer inquiries by studying products, services, and customer service processes.
  • Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.
  • Records customer inquiries by documenting inquiry and response in customers' accounts.
  • Improves quality service by recommending improved processes; identifying new product and service applications.
  • Updates job knowledge by participating in educational opportunities.
  • Accomplishes customer service and organization mission by completing related results as needed.

Accounting Clerk

GD EXPRESS SDN BHD
LUNAS
11.2016 - 06.2017
  • Collect and sort invoices and checks
  • Mail checks to both other businesses and employees
  • Keep a thorough record of business transactions and enter data from daily work logs into the company's general ledger system
  • Supporting supervisory and executive staff by performing any assigned accounting and clerical tasks
  • Keep a thorough record of all company charges, as well as any refunds that have been issued
  • Keep track of any consumer issues that require a refund and make sure that the refunds are issued in a timely manner
  • Assist senior accounting personnel with any tasks conducted within the accounting department, or any tasks that require accounting personnel to take part
  • Key in or type up any documents or items that the accounting department is responsible for, including checks and invoices, as well as vouchers, accounting statements, and other reports and records
  • Match work orders to invoices
  • Process invoices/bills so that they can be paid
  • Contact consumers to notify them of delinquent accounts and accept any payments made at the time of contact
  • Arrange for money stores within the business to be delivered to the bank on a daily or weekly basis, or in whatever increments the business wants to turn over cash to savings

Sales Supervisor

KIA ENTERPRISE
KULIM
04.2011 - 11.2015
  • Promote the sales of merchandise and offer quality customer service under all circumstances in a professional manner
  • Recognize sale opportunities when dealing with customers and be able to capitalized on upselling of items for services at the point of services
  • Understand customer's needs and latest industry news and trends
  • Assist in general cleaning,price tagging,coding,storage and display of merchandise

Education

High School Diploma -

POLYTECHNIC TUNKU SULTANAH BAHIYAH
KEDAH
08.2013 - 11.2016

CERTIFICATE of COMPUTERIZED ACCOUNTING SYSTEM

KOLEJ KOMUNITI KULIM
KULIM
01.2013 - 07.2013

CERTIFICATE TAX ACCOUNTING PRINCIPLES

KOLEJ KOMUNITI KULIM
KULIM
08.2012 - 01.2013

CERTIFICATE BASIS oF ACCOUNTING

KOLEJ KOMUNITI KULIM
KULIM
01.2012 - 07.2012

CERTIFICATE APPLICATIONS COMPUTER iN ACCOUNTING

KOLEJ KOMUNITI KULIM
KULIM
08.2011 - 01.2012

Associate of Arts - SIJIL PELAJARAN MALAYSIA

SMK JALAN PAYA BESAR
KEDAH
01.2006 - 11.2010

Skills

    CREATIVITY

INTERPERSONAL SKILLS

CRITICAL THINKING

PROBLEM SOLVING

TEAMWORK

COMMUNICATION

ACCOUNTING

TECHNOLOGY SKILLS

LEADERSHIP SKILLS

MANAGEMENT

ORGANIZATION

DECISION MAKING

ADMINISTRATIVE SKILLS

COLLABORATIONS

EMPATHY

Additional Information

EXTRA CURRICULAR ACTIVITIES

  • PROGRAM LATIHAN KHIDMAT NEGARA
  • PERTANDINGAN CORAL SPEAKING(PERINGKAT DAERAH)
  • KURSUS PENYEDIAAN PENYATA KEWANGAN
  • ASAS SOLEKAN
  • PERTANDINGAN BOWLING

Software

MICROSOFT WORD

MICROSOFT EXCEL

MICROSOFT POWERPOINT

UBS ACCOUNTING SYSTEM

Timeline

Assistant Planner

MACE INSTRUMENTATION SDN.BHD
02.2019 - Current

Customer Service Associate

LANDMARK CENTRAL
08.2017 - 01.2019

Accounting Clerk

GD EXPRESS SDN BHD
11.2016 - 06.2017

High School Diploma -

POLYTECHNIC TUNKU SULTANAH BAHIYAH
08.2013 - 11.2016

CERTIFICATE of COMPUTERIZED ACCOUNTING SYSTEM

KOLEJ KOMUNITI KULIM
01.2013 - 07.2013

CERTIFICATE TAX ACCOUNTING PRINCIPLES

KOLEJ KOMUNITI KULIM
08.2012 - 01.2013

CERTIFICATE BASIS oF ACCOUNTING

KOLEJ KOMUNITI KULIM
01.2012 - 07.2012

CERTIFICATE APPLICATIONS COMPUTER iN ACCOUNTING

KOLEJ KOMUNITI KULIM
08.2011 - 01.2012

Sales Supervisor

KIA ENTERPRISE
04.2011 - 11.2015

Associate of Arts - SIJIL PELAJARAN MALAYSIA

SMK JALAN PAYA BESAR
01.2006 - 11.2010
Anusha Selvaraju