ANUSHA KUNASAGARA
DIRECTOR OF OPERATION
Johor Bahru
Summary
Well-rounded and dynamic education administrator with expertise in curriculum planning and development. Offers student-focused, dynamic communication skills. Experience leading school administration and driving test scores through proven education methods. Compassionate, creative and effective Teacher with valuable experience in classroom administration and equipped with extensive background in versatile education environments. Student-centric instructor and academic facilitator. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies.
Overview
19
19
years of professional experience
8
8
years of post-secondary education
4
4
Languages
Work History
Director of Operations
EFL Learning Centre
03.2024 - Current
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Established and monitored quality assurance standards to achieve operational excellence.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Developed systems and procedures to improve operational quality and team efficiency.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Mentored and coached team members to foster productive and engaging work environment.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
Private Home Tutor
The Royal Johor
09.2020 - Current
- Teach foundational literacy skills, including letter recognition, phonemic awareness, and basic vocabulary to prepare student for reading and writing.
- Improved student comprehension by utilizing tailored teaching methods for individual learning styles.
- Provided one-on-one support for students facing academic challenges, resulting in improved grades and increased confidence in their abilities.
- Facilitated active learning by incorporating real-world examples into lessons whenever possible, making content more relatable and relevant.
- Developed student confidence through positive reinforcement strategies.
- Used flashcards and other techniques to test and improve memory through practiced information retrieval.
- Leveraged technology and visual aids to engage students and enhance learning.
- Monitored student progress and provided feedback and support.
- Utilized engaging resources such as educational games and multimedia materials to supplement traditional teaching methods, enriching the learning experience.
Principal
Smart Reader Kids Bandar Seri Alam
01.2005 - 02.2024
- Led school improvement efforts by setting clear expectations for staff performance and providing regular feedback on progress towards goals.
- Increased teacher effectiveness through comprehensive coaching, professional development opportunities, and mentorship programs.
- Mentored newly hired educators and provided encouragement and feedback.
- Trained teachers on effective teaching techniques, classroom management strategies, and behaviour modification.
- Defined and enforced student academic achievement standards in line with district goals and objectives.
- Supervised afterschool program to promote student growth and maintain safety for all attendees.
- Monitored student behaviour and enforced discipline policies.
- Fostered positive learning environment by promoting open communication among staff, students, and parents.
- Oversaw schedule management and protocols for orientation, registration, and related activities.
- Managed budgets and resources efficiently to ensure optimal allocation of funds for school programs and initiatives.
- Verified student grades, attendance and schedules.
- Managed budgets and resources for educational programs.
- Communicated with parents to encourage active parental participation in education.
- Performed classroom evaluations to assess teacher strategies and effectiveness.
Freelance Trainer
EFL Learning Centre
09.2020 - 12.2023
- Create comprehensive training curricula that cover essential topics such as child development, classroom management, inclusive education, and modern teaching methodologies.
- Conduct in-person and virtual workshop and training sessions for early childhood educators.
- Develop and distribute engaging training materials, including handouts, PowerPoint presentations, video tutorials, and interactive activities.
- Evaluate the training needs of early childhood educators and customize programs to meet those needs.
- Assess the effectiveness of training programs through feedback, surveys, and performance metrics, and make improvements as necessary.
- Keep up-to-date with the latest research, trends, and best practices in early childhood education and incorporate these into training programs.
- Offer ongoing support and guidance to educators, helping them implement new strategies and techniques in their classrooms.
Tuition Teacher
Smart Reader Kids Bandar Seri Alam
01.2005 - 12.2019
- Provided English tuition for preschool and primary school students
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Planned and implemented integrated lessons to meet national standards.
- Incorporated multiple types of teaching strategies into classroom.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Education
Master of Education - Education
Asia E University
Kuala Lumpur, Malaysia 04.2001 -
Diploma - Learning Disorder Management And Child Psychology
College of Allied Educators
Johor Bahru, Johor, Malaysia 02.2017 - 02.2019
Certificate - Teaching English To Young Learners
EFL International Canada
Johor Bahru, Johor, Malaysia 04.2001 -
Secondary School Education -
Sekolah Menengah Kebangsaan Pasir Gudang (2)
Pasir Gudang, Johor, Malaysia 04.2001 -
Primary School Education -
S.J.K (C) Masai
Masai, Johor 01.1990 - 12.1995
Skills
17 years of experience as a Preschool Principal
Duties and Responsibilities
Motivate and cultivate children’s learning abilities, Organized group activities for the children such as field trips, games and story-telling, Maintains clean and safe environment for children., Mentored teachers in the creation and implementation of powerful learning environments, lesson plans, and student assessments, Coordinated and managed curriculum for all age levels, Maintaining communication between teachers, parents and students., Create a variety of materials for children to work with, Teach basic skills such as letter recognition and reading skills, Reads different stories to children, Leads children in group discussion activities, Introduces children to discipline and the importance of following rules, Helps children develop socialization skills through group interaction, Records and evaluates child performance
IC Number
830204086014
Contact Number
+6 012-7856757
Educational Background
- Sekolah Rendah Jenis Kebangsaan (Cina) Masai, Johor
- Sekolah Menengah Kebangsaan Pasir Gudang (2)
- College of Allied Educators (DIPLOMA IN CHILD PSYCOLOGY AND LEARNING DIFFICULTIES MANAGEMENT)
- EFL International Canada (CERTIFICATE IN TEACHING ENGLISH TO YOUNG LEARNERS)
- Toastmaster International Member (Competent Communicator)
Personal Information
- Date of Birth: 02/04/83
- Nationality: Malaysian
- Religion: Bahai
Timeline
Director of Operations
EFL Learning Centre
03.2024 - Current
Private Home Tutor
The Royal Johor
09.2020 - Current
Freelance Trainer
EFL Learning Centre
09.2020 - 12.2023
Diploma - Learning Disorder Management And Child Psychology
College of Allied Educators
02.2017 - 02.2019
Principal
Smart Reader Kids Bandar Seri Alam
01.2005 - 02.2024
Tuition Teacher
Smart Reader Kids Bandar Seri Alam
01.2005 - 12.2019
Master of Education - Education
Asia E University
04.2001 -
Certificate - Teaching English To Young Learners
EFL International Canada
04.2001 -
Secondary School Education -
Sekolah Menengah Kebangsaan Pasir Gudang (2)
04.2001 -
Primary School Education -
S.J.K (C) Masai
01.1990 - 12.1995
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