ANUSHA DAVENDRAN
Petaling Jaya
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills.
Overview
5
5
years of professional experience
Work History
Health Planner
Coway
08.2022 - Current
- Developed strong relationships with clients through excellent customer service and regular follow-ups
- Increased sales and customer satisfaction through personalized servicing
- Increased sales revenue by consistently meeting and exceeding sales targets
- Handled administrative aspects of sales by completing customer contracts and warranties and accepting and processing payments
- Developed and delivered engaging sales presentations to convey product benefits
- Managed customer accounts to secure customer satisfaction and repeat business.
Administration Clerk
SB Bramma Agency
4 2018 - 6 2019
- Handled incoming phone calls and answered questions from callers
- Interacted with customers by phone, email, or in-person to provide information
- Established and maintained standard office procedures to achieve demanding targets
- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures
- Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
Insurance Agent
AiA
05.2020 - 07.2022
- Built strong relationships with clients through consistent communication and excellent customer service
- Responding to customer calls swiftly to resolve issues and answer questions
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates
- Maintained high standards of customer service by building relationships with clients
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base
- Prepared and reviewed insurance applications to verify compliance with regulations.
Administration Clerk
Legal Firm
07.2019 - 12.2019
- Handled incoming phone calls and answered questions from callers
- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures
- Typed, formatted and edited professional correspondence
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow
- Created an organized filing system to manage department documents.
Education
BBA: Business Administration -
CITY UNIVERSITY
Petaling Jaya, SelangorAccounting Technology And Bookkeeping
EU INSTITUTE
06.2020
Skills
Database Management
Timeline
Health Planner
Coway
08.2022 - Current
Insurance Agent
AiA
05.2020 - 07.2022
Administration Clerk
Legal Firm
07.2019 - 12.2019
Administration Clerk
SB Bramma Agency
4 2018 - 6 2019
BBA: Business Administration -
CITY UNIVERSITY
Accounting Technology And Bookkeeping
EU INSTITUTE
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