ANUSHA DAVENDRAN
Petaling Jaya
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills.
Overview
5
5
years of professional experience
Work History
Health Planner
Coway
08.2022 - Current
- Developed strong relationships with clients through excellent customer service and regular follow-ups
- Increased sales and customer satisfaction through personalized servicing
- Increased sales revenue by consistently meeting and exceeding sales targets
- Handled administrative aspects of sales by completing customer contracts and warranties and accepting and processing payments
- Developed and delivered engaging sales presentations to convey product benefits
- Managed customer accounts to secure customer satisfaction and repeat business.
Administration Clerk
SB Bramma Agency
4 2018 - 6 2019
- Handled incoming phone calls and answered questions from callers
- Interacted with customers by phone, email, or in-person to provide information
- Established and maintained standard office procedures to achieve demanding targets
- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures
- Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
Insurance Agent
AiA
05.2020 - 07.2022
- Built strong relationships with clients through consistent communication and excellent customer service
- Responding to customer calls swiftly to resolve issues and answer questions
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates
- Maintained high standards of customer service by building relationships with clients
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base
- Prepared and reviewed insurance applications to verify compliance with regulations.
Administration Clerk
Legal Firm
07.2019 - 12.2019
- Handled incoming phone calls and answered questions from callers
- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures
- Typed, formatted and edited professional correspondence
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow
- Created an organized filing system to manage department documents.
Education
BBA: Business Administration -
CITY UNIVERSITY
Petaling Jaya, SelangorAccounting Technology And Bookkeeping
EU INSTITUTE
06.2020
Skills
Database Management
PowerPoint
Project Collaboration
Identifying best practices
Time Management
Sales management
Business plan development
Conflict Resolution
Timeline
Health Planner
Coway
08.2022 - Current
Insurance Agent
AiA
05.2020 - 07.2022
Administration Clerk
Legal Firm
07.2019 - 12.2019
Administration Clerk
SB Bramma Agency
4 2018 - 6 2019
BBA: Business Administration -
CITY UNIVERSITY
Accounting Technology And Bookkeeping
EU INSTITUTE