Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anson Low

Barista
Kuala Lumpur

Summary

Driven by a passion for community management and social media marketing, I significantly contributed to game launches at Dango Pte. Ltd, optimizing designs for diverse platforms and crafting monetization strategies that enhanced long-term revenue. My experience as a Barista Shift Supervisor at Starbucks honed my leadership skills, ensuring team consistency and customer satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Game Designer/Digital Marketing Executive

Dango Pte. Ltd
05.2023 - 02.2024
  • Helped make game launches effective by collaborating closely with marketing teams to highlight updates and important features.
  • Optimized designs according to platform capabilities to guarantee top performance on different devices.
  • Designed monetization techniques that met player expectations and provided value-added content to support long-term revenue growth.
  • Optimized level designs for improved gameplay flow and challenge balance.

Barista

Satuu Coffee
10.2021 - 08.2023
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained clean and organized workspace for optimal productivity and safety.
  • Promoted welcoming atmosphere by greeting customers with friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Barista Shift Supervisor

Starbucks
12.2018 - 10.2021
  • Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across team.
  • Resolved customer complaints professionally, demonstrating empathy while finding solutions in line with company policies.
  • Designed and adjusted work schedules to meet business demands.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.

Education

High School Diploma -

St John's Instituition
Kuala Lumpur, Malaysia

Skills

Community Management

Social Media Marketing

Games development

Quality Assurance Testing

Certification

Coffee Master

Timeline

Game Designer/Digital Marketing Executive

Dango Pte. Ltd
05.2023 - 02.2024

Barista

Satuu Coffee
10.2021 - 08.2023

Coffee Master

05-2020

Barista Shift Supervisor

Starbucks
12.2018 - 10.2021

High School Diploma -

St John's Instituition
Anson LowBarista